Reviews
Great Service
My service advisor was friendly, thorough and attentive. I had planned on leaving my car, but was pleasantly surprised when I was told the service would take 1 to 1.5 hours. After deciding to wait at the dealership, they were done with my car in 50 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lessee
I leased a 2014 Escape (Titanium). The Service was great and the staff was extremely friendly and helpful. My salesperson (Scott Pratt) did an exceptional job, from helping me with the end of lease to finding me the vehicle I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2013 F150 Repair
Staff was great and they got a part in for my truck in a very timely fashion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I had a positive experience and will be back. Thank you for your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Sales and Service
I purchased a 2015 Ford Explorer and was very happy with the staff and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
mr vincent miklaski
had no problems service man went with me to parts dept. to find out about ordering my update to the nav system.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Deal and Exceptional service!!!
Jeff Moon was very helpful in getting me out of my old lease and into a new one. He also took the time to show me every feature and how to use them which was very helpful. The service was top notch and I will defiantly be referring friends and family to Bob Maxey in Howell.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
RETIRED
I was in and out in less than20 minuets for a recall!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul wisniewski sales rep
Paul Wisniewski is the best sales rep I have ever encountered. It is a real pleasure to work with him. He is the most sincere, helpful person. I will continue to look forward to many more dealings. thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
new car purchase
I ordered a 2014 Flex after an extensive search to find a vehicle. The car took 9 1/2 weeks to arrive at the dealership which was longer than I was told but once contacted that it had arrived I was taken care of quickly and efficiently. Brian Mylin met my equipment and finance goals. I am very happy with the car. I'll be back.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
