Reviews
After purchasing vehicle the communication about the purchase was no longer available after multiple voicemails
After purchasing vehicle the communication about the purchase was no longer available after multiple voicemails
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- Buying process
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi Chanti, My name is Michele Jimenez, I am the Owner Loyalty Manager here at Alpine Buick GMC. I sincerely apologize for the lack of communication you experienced after your purchase. That's not the level of service we strive to provide, and I completely understand your frustration. I also want to let you know that the salesperson is no longer with our dealership. Unfortunately, that may have contributed the breakdown in communication, but we take full responsibility for ensuring our customers are supported every step of the way. I would be more than happy to assist you moving forward and make sure any outstanding questions or concerns are taken care of promptly. Please feel to contact me directly 720-826-7175 or my cell 562-372-1360. Thank you!
Good display of vehicles and communication Fixed communication confusion at the end over which pick up I was actually purchasing. Experience inside the dealership was very good. The finance lady was not super friendly or nice, but efficient.
Good display of vehicles and communication Fixed communication confusion at the end over which pick up I was actually purchasing. Experience inside the dealership was very good. The finance lady was not super friendly or nice, but efficient.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Ryan is the man He was exceptional and helped me get an oil change and honored GMCs word.
Ryan is the man He was exceptional and helped me get an oil change and honored GMCs word.
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was a quick, seamless transaction. I appreciated that very much. thank you for making it easy.
It was a quick, seamless transaction. I appreciated that very much. thank you for making it easy.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our service advisor was Very friendly, knowledgeable and excellent customer service and communication. Excellent service and company to do business with.
Our service advisor was Very friendly, knowledgeable and excellent customer service and communication. Excellent service and company to do business with.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful experience at Alpine Buick GMC, amazing customer service ; they gave me a run down on what was going to be serviced on my vehicle, I was in and out within an hour. Over all I am very satisfied and will be coming to Alpine for all my future service needs.
Wonderful experience at Alpine Buick GMC, amazing customer service ; they gave me a run down on what was going to be serviced on my vehicle, I was in and out within an hour. Over all I am very satisfied and will be coming to Alpine for all my future service needs.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The truth is that everyone was very friendly, an excellent service, from everyone so nice
The truth is that everyone was very friendly, an excellent service, from everyone so nice
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Muy bueno su atención y oportuna lo recomiendo. Excelentes en su trabajo y confiables , fueron muy ágiles con mis documentos
Muy bueno su atención y oportuna lo recomiendo. Excelentes en su trabajo y confiables , fueron muy ágiles con mis documentos
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Muy bueno su atención y oportuna lo recomiendo. Excelentes en su trabajo y confiables , fueron muy ágiles con mis documentos
Muy bueno su atención y oportuna lo recomiendo. Excelentes en su trabajo y confiables , fueron muy ágiles con mis documentos
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales people! Great Customer Service! Would buy again from this dealership. Thank you so much.
Great Sales people! Great Customer Service! Would buy again from this dealership. Thank you so much.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car