O'Meara Ford

Bought a used fleet vehicle, when looking asked the dealer about the battery. He said it was new and strong. Five days later the battery died-dealer refused to help.

Dropped my car off on 6/28 I was told they would have my car for 1-2 weeks at max. I never got offered a rental car nor a loaner car for the meantime while they had my car. I messaged 4x within 2 weeks with a status on my car. Took them 2-3 days to even respond to my text. Still not offering me a rental or anything. Luckily my parents had a spare car I could drive. It took until the very last day of the 2 weeks to get my car back. All for a software update and battery change.. I have never experienced this type of service at omera and this is shocking to me. At least I got my car back. And my screen is working..

Issac and others were quite helpful, thoughtful and made the experience good even though you didn't have the vehicle I am looking for. Issac has followed up for which I am appreciative.

It was a pleasure to order and purchase a vehicle from O’Meara Ford. I did almost everything on-line and the internet sales guy, Michael John, was always quick to respond to any questions I had during the process. I ordered a Maverick Hybrid which is a very popular vehicle and difficult to find due to supply chain issues. When Ford finally started building my Maverick, Michael emailed me to let me know. And he kept me up to date on my Maverick’s progress through the entire time from build to delivery. He also helped me get my Farm Bureau rebate. O’Meara didn’t add any “market adjustment” to the price of my Maverick, like so many dealers do. I appreciate the way they treated me.

We had a great experience. Erik was patient, kind, and easy to work with. He is the best salesman I have worked with. Ivan was awesome and made the actual purchasing of the vehicle simple and straight forward.

Worst Service Ever! ! I scheduled an early Monday appointment for a 60K service, and especially a ringing noise when drive around 50-60 mph, and they did not get to my Lincoln until Wednesday, and I had to keep texting my Service advisor, Richard on the status of my SUV. The worst communication I have ever had in my life, and I am 67 years old. I been through many vehicles services in my lifetime, and this one was the worst!. Finally after 2 weeks of push back promises when my SUV will be done, I finally pick it up early Saturday morning, drive it home, and I Still have the same NOISE PROBLEM I had when I asked to get it fixed!! What the xxxx did I pay for??? I’m going to call the corporate office to place a complaint.

Worst Service Ever!! Took them over 3 weeks to get the diagnose on my truck, 2 more weeks to get my truck fixed. Broken windshield when I received it and they are saying it was like that when they get it… it was not broken. And the Peter, The Service Advisor is the worst person to deal with. I’m about to call the corporate office to place a complaint.

Excellent car buying experience. My salesman Nick was very knowledgeable and handled all the details very well.

The process of buying a new truck could not have been easier. Leo and the others involved were a pleasure to deal with.

I have since been contacted and will complete a full review upon completion of the issue. Stand by…