Reviews
Ivan was really helpful I bought my last car from him and
Ivan was really helpful I bought my last car from him and made me want to go back to buy my next car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to O'Meara Ford. It's great to hear that we were able to assist you and that you had such a positive experience. Timothy Cordova Digital Manager social@omearamotors.com
Leo did a fantastic job!
Leo did a fantastic job! Purchase went easily. I didn’t have to be there all day and I love my new Bronco.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Timothy Cordova Digital Manager social@omearamotors.com
I purchased a vehicle from this dealership, and within a
I purchased a vehicle from this dealership, and within a month, it began breaking down. The transmission started slipping, and white smoke was coming from the exhaust. When I took it to their service department, they insisted that nothing was wrong and claimed that the issues I was experiencing were normal. As the problems worsened, I was stopped multiple times by concerned drivers who pointed out the white smoke. After further inspection, they finally admitted that the turbo was faulty and needed replacement. I took the car home, but continued to face transmission issues. After bringing it back to the service department for a 4th time, they kept it for two weeks and then informed me that the transmission also needed to be replaced—something I had raised less than a month after purchasing the vehicle. Now, they refuse to take the car back, stating it’s “too far out” from the purchase date. This clearly seems like a tactic to avoid responsibility for the significant issues that were so obviously present from the start. Ultimately, I had to sell the car back to them at a $12,000 loss, having barely driven it due to it being in their shop. On top of this, they never offered a loaner vehicle, forcing me to rent a car for my daily commute. The General Manager was unwilling to admit any type of fault and equally unwilling to help in any way. In fact, he didn’t even respond to my initial emails to him. I only got a response when he “accidentally” responded to me instead of another customer and stated he would be giving me a full refund. When I said thank you, he responded saying he had written that by accident and there was nothing he could do for me except trade me into another car and take a loss on depreciation of the current vehicle. Yes, the same vehicle that was sitting at their service department the entire time I owned. I strongly advise against doing business with this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Timothy Cordova Digital Manager social@omearamotors.com
Bought a 2023 used Ford F-150 with 25,000 miles on it
Bought a 2023 used Ford F-150 with 25,000 miles on it from Omeara Ford. Noticed upon first trip to tire shop that the dealership sold me 2014 manufactured tires on a 2023 truck and said they must have been stolen between when I bought the vehicle and when I informed them about this. Definitely not what happend. I'd be curious to hear the theory on how the truck had tires on it now if somebody stole them wouldn't they just take the wheels and everything? Windshield washer fluid inside truck froze at 20 degrees after buying the vehicle because they dilute what they put in their vehicles. Mileage on truck changed from 19 to 23 mpg instantly after I did the first oil change on the truck I bought myself. All I can figure is they also put cheap oil or worse yet used oil in their vehicles. Provided zero after purchase support. Had a simple question of what the security code was on the truck to enter it from the key pad. Figured I'd be given "the keys" to the truck so to speak because I paid for it. Ended up finding the manufacturer security code myself, no thanks to dealership. It's obvious that the poor service at Omeara is coming from the management directly and the employees are paying the price in loosing compensation when they get poor reviews.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, we are so disappointed to learn of this situation you have described. Please reach out to us at 303-254-5290 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
We had a very good experience at O’Meara Ford.
We had a very good experience at O’Meara Ford. No high pressure sales tactics and everyone was friendly and made us feel welcome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Timothy Cordova Digital Manager social@omearamotors.com
Kaelan is always very helpful and knowledgeable to help
Kaelan is always very helpful and knowledgeable to help me with my problems I try to go to him every time I come in also, Kim is very helpful thank you very much Sam Sutherland
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford. We look forward to having you as one of our valued customers for many more years to come! Timothy Cordova Digital Manager social@omearamotors.com
Yes Kaelan in service and Kim public relations are always very helpful when every time I come in I want to thank them very much Sam Sutherland
Kaelan in service and Kim in public relations are always very helpful every time I come in I want to thank them very much Sam Sutherland
Service advisor Eugene was very helpful.
Service advisor Eugene was very helpful. Service performed was done in a timely manner. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with O'Meara Ford. Eugene and our service team appreciate your business and hope to see you again soon! Timothy Cordova Digital Manager social@omearamotors.com
O'Meara Ford & Eissa where terrific!
O'Meara Ford & Eissa where terrific! Very good dealership, sales & parts support. We would highly recommend them for your next purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt, It's great to hear that Eissa and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford! Timothy Cordova Digital Manager social@omearamotors.com
This dealership was fast and very friendly.
This dealership was fast and very friendly. They listen to my problem and fixed it timely.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Timothy Cordova Digital Manager social@omearamotors.com
I was treated immediately as soon as I arrived.
I was treated immediately as soon as I arrived.The staff was courteous and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fred, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Timothy Cordova Digital Manager social@omearamotors.com
