Professionals who put the customer first.
Good people work here and it's obvious that customer service is held at the highest standard. Never felt pressured and they were open, honest and knowledgeable about all my nitpicky questions :)
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Rich Jeffers is the worst!
I found a car through Cargurus and at Johnson’s Dodge in Colorado. I researched the dealership through Google reviews etc and found that Rich Jeffers was quite the salesman, I was wrong! I inquired on a vehicle at Johnson’s Dodge and was then contacted by Rich Jeffers. He asked me to fill out a pre approval which I did, but then that’s when everything went south. My credit is not the greatest and apparently Rich was keen on that fact so basically gave up on me. He did not return calls, texts or emails after that knowingly the deal was dead. I had to reach out to him to follow up on the last bank (Wells Fargo) with no answer from him. Curiously, I called with a different number and HE ANSWERED! He ducked all my calls, texts and emails knowing the deal was dead and I was a “waste of his time”. I do not recommend this dealership whatsoever!! * Rich responded faster to my Google review than calling me back!! Ridiculous!
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (303) 900-1979 at your earliest convenience to discuss how we can turn this experience into a positive one. Take care.
Bought a used truck.
We bought a used 2017 Ford F-150 at Johnson Auto plaza and it was the quickest and easiest thing ever....like buying a candy bar!!!!! Angie was our sales person. We chose this particular truck after doing hours of research to find the exact one we wanted. When we arrived, we took it for a quick test drive, 10 minutes or so, then bought it. We paid cash, so there was very little paperwork, and we were out of there in 40 minutes. Very quick and painless deal. Angie is a very knowledgeable person when it comes to cars, and she was a delight to work with. They washed the truck AND FILLED, yes, FILLED the gas tank, and we were heading back to Arizona. I wouldn't hesitate to buy from them again, and probably will. Thank you Angie, and Johnson Auto Plaza.
Hi Kevin, we're happy you found our staff to be so supportive during your experience here at Johnson Auto Plaza Inc. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Terrible service experience dont bring your vehicle here for a oil change they dont own up to their mistakes and will give you wrong diagnostic for repairs
Hi, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (303) 654-1940 so we can work towards a resolution.
Ram rebel 2020
First time buying a new truck off the lot. Rich was extremely helpful. Will be recommending them to family members that want a new truck.
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!
2020 GMC Purchase
Was a great quick and thorough purchase. Discussed the night before and finalized the deal remotely the next day. Rich, Chris and John were very profession and quick. Appreciate and will be a returning customer.
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!
Cindy Van Duyne was a pleasure to work with
Purchased a 2020 Dodge Challenger and worked with Cindy Van Duyne. She was a pleasure to work with and I highly recommend her if you are purchasing a vehicle at johnson auto plaza
We understand that shopping for a car can be a difficult and stressful process, so we're glad you had a pleasant buying experience with Cindy. Please don't hesitate to reach out to us if you ever need anything else. Congratulations on your new Challenger!
Outstanding Service at the Truck Center
Jake at the truck center continues to give outstanding service. He has helped me service my last two trucks at Johnson Auto Plaza and I couldn't have asked for better a better customer service experience. From when I drop it off to when I pick it up he is outstanding. I get updates on the status and a call when it's finished. Top notch! Thanks!
Adrian, we are so happy to read such a great review about Johnson Auto Plaza Inc! If you have any further questions, please don't hesitate to reach out!
I recently purchased a 2012 Toyota Tundra from this dealer a few weeks back and had a "decent experience"....... That was until I had to deal with them after my purchase. First, Matt from the dodge side seemed like a great guy. I already had pre-approved financing through my own bank and brought it with me. I ended up not purchasing a vehicle but decided to returning a week later and closed the deal on the same truck. My first issue was with the sales manager Dave. Even though I had pre-approved financing with specific dealer instructions on how to process the paperwork, he first attempted to run my credit through the same bank rather than using my pre-approval letter which flagged the bank as fraud and denied not only the request sent from the dealer but it also denied my existing pre-approval. As i understand a finance manager was able to fix this but I had to return the day after. (I did get a notification on my credit karma app that my credit score did drop a few points due to recent requests after this date.) This whole time I am trying to get this tundra deal to work, Matt told me TWICE that the car comes with two sets of keys. I only saw one. When I was about to close on the deal with finance I asked the gentleman who was preparing the sales paperwork if the car came with two keys. He also said it should and told me if Matt said there was two then I would get two. I shouldn't of have trusted them until I placed my hands on both keys. After I signed the docs I met Matt outside and asked for the second pair of keys. He told me he didn't have them!!!! Didn't bother to tell me that before I signed the paperwork and told me he would contact the previous owner and have them return the second set. I asked him what would happen if the owner no longer had them (WHO KEEPS A CARS OLD KEYS ANYWAYS). Matt said he would replace them and have a new set cut. Well i never got a phone call, I myself left over 4 voice messages to Matt and two text to the sales manager Dave and have not gotten a response. Just check out the screenshot I took of the messages with Dave and the call history. I posted them on YELP as well. It wasn't until I asked for a manager above the both of them that the receptionist got Matt on the phone and he told me the same story. "The owner has not yet come by with the keys and call back tomorrow". Well Matt, I called and left another voicemail and nothing. Don't expect any truth from this dealership unless you have it in writing or get what you requested before taking ownership of the car. What poor service. I will continue to call until I get my second set of keys.
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (303) 835-0828 when you have a chance. Thank you, and we look forward to hearing from you.
They took care of my Jeep when it broke down. They did a phenomenal job and Courtney was great in keeping me informed. Been a customer for years. They are top notch.
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Johnson Auto Plaza and we hope to see you again.