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Karma Fuquay

(173 reviews)
Visit Karma Fuquay
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
(919) 762-3258 (919) 762-3258

Reviews

(173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Karma Fuquay from DealerRater.

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Great experience

Happy coming here second time in will definitely be back for a third car/truck ask for Mo great guy to shop with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you, we value your business!

Mercedes, BMW, Charger

I found the exact cars I was looking for using their online inveintory system and with 24 hours, I drove 3 cars out, From the start Moe, Edgar, Mike the finance To was phenomenal, they were very fair in pricing, and the purchasing process was so smooth!!! Very professional if I need another car , I would purchase it at Inline Auto Sales Inc. Fuquay Varuna, N.C. I will for sure recommend them to my family and friends... I was very satisfied with the services experience and that everything was well taken care of without any extra time to my wait... Thumbs Up Way To Go Guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to share your experience!

Stay away!!!!!!

If I could post negative stars I would. I have always looked at this dealership due to a nice inventory and good prices. On a Wednesday evening my wife and I went to look at a vehicle and test drove it, then sat down with the salesman and had a written offer printed out. I told them that I would be back the next day with a check from the bank to purchase the car. We shook hands as an agreement for the transaction. Thursday morning I called and told them I had the check in hand and would be down to purchase the vehicle around 5:30. As soon as I was off work on Thursday, with full cash value in hand, I went to the dealership to purchase the car. I walked in asked for a sales employee and told them I was there to purchase the particular car, they replied that someone was there now to look at it and they wanted to see what the other person was going to do. They failed to honor my written agreement and and took a deposit from the other person while I sat in the lobby. At no time during my time there did they notify me of a deposit to hold a car. To me a written agreement and a hand shake is as good as anything when it comes to making a deal. My advice is to stay away from this shady dealership. Save your time and go to RDU Auto Sales (purchased a nice vehicle for my wife here in June) or any other dealership than this one.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

DONT BUY A CAR FROM HERE!!!!!

Inline sold me a car that was totaled, never reported and shoddily repaired. Bought car with 16k miles, now I have 25k miles and over 2k worth of repairs needed because 3 different mechanics told me the car was dangerous.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Good service

Always friendly and accommodating to my service and repair needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good place

I bought 2008 Honda from them Good price excellent service smooth transaction Thanks all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good experience

I am very happy with this dealership. They called me within an hour of my emailing them about a vehicle, and I was able to test drive it that same day. MJ, the sales person I worked with was knowledgeable, polite, and provided me an "out-the-door" quote with all charges disclosed within minutes of my request. He also went out of his way after the sale to help me collect some personal items at I accidentally left at the dealership. I have a relative who will be car shopping soon, and plan to send him their way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We value you!

Quick and Easy

I came in knowing which car I wanted and was immediately handed the keys for a self-guided test drive. Once I got back, the sales process was super quick and seamless. Everyone was so nice! I definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. James Boyle

I brought a 2012 Ford Escape last Saturday June 10. From Mo. I understand that there is no Guarantee bought as is. But this car has nothing but issues The AC is not working, the controls on the stirring wheel dont work. the driver side speaker is not working. An it took them toe days to fix the ABS light that would not go off.The car runs loud it has a exhaust issue so they sent me to Raleigh to have it welded its still loud. I should have went an had the SUV inspected. I guess that is why Mo wanted me to buy the Extended Warranty .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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SELLING ILLEGAL INSPECTION CARS AND NOT REPAIRING ISSUES

INLINE SOLD ME 04 BENTLEY GT /BROKEN WINDSHIELD,BRAKE ISSUES AND NO NAG CDS. PROMISED TO FIX WHEN PARTS COME. HAD CAR 4 34 DAYS. NOW THEY WON'T FIX. I BROUGHT VEHICLE(BENTLEY 2004 GT) FROM INLINE AUTO DEC 17, 2016. I SEEN THE CAR ON INLINE AUTO WEBSITE AROUND 5 P.M. i GOT CASHIERS CHECK THE NEXT DAY AND CAME TO DEALER THE DEC 17TH TO PICK UP CAR. AFTER GETTING THERE AND EXAMINE THE CAR, I NOTICE THE CRACK IN THE BACK WINDSHIELD, NAVIGATION NOT WORKING AND THE BREAK MESSAGE COMES ON THE DASHBOARD. THE OWNER (SAM) SAID THEY WILL FIX THE ISSUES. MEANING, THEY WILL ORDER ANOTHER WINDSHIELD,CDS FOR NAVIGATION AND BREAK CALIPER. SAM SAID WHEN THE PARTS COME IN, BRING THE CAR BACK AND THEY WILL FIX. I CALLED NEAR END OF DEC 2016 AND THEY SAID NO PARTS AS OF YET. I CALLED THE FIRST WEEK OF JAN.. SAME THING. SO I CALLED IN THE MIDDLE OF JAN. I SAID TO THEM, IF I DON'T CALL NOBODY WOULD CALL ME. I FEEL LIKE YOU GUYS ARE B S ING ME. MID FEB I GOT THE TEXT FROM MY SALES PERSON EDGAR, STATING THE BREAK CALIPER. I CALLED AND HE SAID WE WILL WAIT FOR THE WINDSHIELD TO COME IN SO THEY CAN DO ALL THE WORK AT ONCE. i CALLED AND CALLED AND IN MID APRIL 2017, EDGAR TEXTED AND SAID THE WINDSHIELD IS IN. I WAS LEAVING FOR SPRING VACATION, WHEN I COME BACK I WILL BRING CAR. SO MAY 3RD 2017 AROUND 12:00 PM I BROUGHT CAR TO GET FIXED. SAM SHOWED ME THE PARTS AND THE GUYS GOT TO WORK. AFTER WORKING ON THE CAR ALL DAY, AROUND 6:30 THEY WERE FINISHED. I LOOKED AT CAR AND SAID... THIS CAR IS TO LOW TO THE GROUND! THE MECHANIC SAID ONCE I START IT AND DRIVE IT WILL RISE UP. I START CAR AND ALL THESE BELLS STARTED GOING OFF AND MESSAGES CAME ON DASHBOARD. THE MESSAGES SAID... DON'T DRIVE CAR TOO LOW BREAKS FAILURE. I TOLD THEM THIS CAR DID NOT COME IN HERE WITH ALL THESE ISSUES AND THEY NEED TO FIX IT. SAM AND SOME OTHER STAFF MEMBERS CAME OVER AND WORKED ON THE WINDSHIELD FOR ABOUT 1 HOUR. SAM WAS TRYING TO CALL THE GUY WHO INSTALLED THE WINDSHIELD BUT NO ANSWER. SO SAM GIVES ME THE NUMBER AND SAID. I CAN DRIVE THE CAR AND WHEN I GET HOME JUST CALL (MARCO) AND HE WILL COME TO ME AND FIX THE WINDSHIELD. WELL AFTER EVERYBODY IS GETTING READY TO LEAVE FOR THE DAY. I DRIVE OFF AND THE CAR IS NOT RISING UP. I CAN HEAR IT RUBBING ON TIRE. I PULL OVER AND CALL THEM AND TELL THEM I AM BRINGING THE CAR BACK. I GET BACK AND ONLY 2 SALES PERSONS ARE THERE. THEY CALL SAM AND HE SAID LEAVE CAR AND GIVE ME A RIDE TO THE AIRPORT. I GOT A HOTEL TO STAY TO TALK WITH THEM IN THAT MORNING. SAM TELLS ME IT IS NOT HIS FAULT THE CAR IS MESSED UP. I TOLD HIM I DIDN'T DRIVE IN YOUR LOT WITH THESE ISSUES AND I AM DRIVING OFF WITH THEM. SO HE AGREED TO FIX IT AND HE SAID GIVE HIM 2 WEEKS BECAUSE IT TAKES 7 DAYS TO GET PARTS. WHEN I GET THE CAR, HE DON'T WANT TO HEAR FROM ME AGAIN. SO I TOLD HIM JUST HAVE EVERYTHING FIXED RIGHT. THIS WAS ON FRIDAY..MONDAY HE CALLED ME AND SAID MY CAR WAS READY FOR PICK UP. I SAID HOW IF PARTS TAKE 7 DAYS. SO AT THAT POINT I BELIEVED HE DIDN'T PROPERLY FIX MY CAR. SO I ASKED HIM WAS MY WINDSHIELD FIXED. HE STATED THEY ARE FIXING IT BUT THE OTHER GUY THEY HIRED QUIT. THEY HAD MY CAR FOR 34 DAYS AS OF TODAY AND NOTHING DONE. EDGAR MY SALES PERSON CALLED ME TODAY AND SAID SAM SAID I HAVE 48 HOURS TO GET MY CAR IF NOT HE IS TOWING IT AWAY!!! I HAVE TEXTS AND RECORDED PHONES CALLS OF THE PROMISES OF WHAT THEY SAID THEY WILL FIX AND THE TEXTS TO PROVE EVERYTHING I AM SAYING. I CAN PRINT OUT AND FAX OR MAIL.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
8 people out of 8 found this review helpful.