Reviews
Traverse Oil Change and Recall
Your dealership always calls me right away to confirm my appointment that I made online. They are always quick, friendly and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! We appreciate your feedback on how we're doing! -Kasey Webster, General Manager
Oil change and tire rotation
Quick, great service. Treated very nicely. Can get log anywhere but treatment of customers to me is important and defines a business
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reviewing your service experience. We're happy to know that everything was enjoyable! -Kasey Webster, General Manager
Another quick fix to a leaking tire.... Dang nails
The team at LHM Chevy from sales, service, financing & overall ROCKS!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your feedback, Jolene! -Kasey Webster, General Manager
Great service
I figured that the problem we had with our Malibu would take several days to fix. As it turned out I felt like I walked in and waled right back out with a perfectly functioning Malibu. The service people were friendly and professional, but above all incredibly fast and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for telling us about your experience with our Service Department! I'm happy that everything worked out smoothly. -Kasey Webster, General Manager
Service
Timely service. Great oil change deal and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm glad to hear your oil change was pleasant and quick. We look forward to your next visit! -Kasey Webster, General Manager
2013 Traverse service
I had a good experience based mainly on good communication, relative speed with which they diagnosed, explained my options, and then fixed the problem. Also the waiting area was clean and comfortable however, the soda machine was broken and powered creamer for coffee is gross but hey they aren't a restaurant I suppose.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm happy to hear your experience was pleasant, though we do apologize for the complications with the amenities. Thank you for writing this review! -Kasey Webster, General Manager
Vehicle SZervice
Excellent customer service Very fast service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm happy to hear this, thank you! -Kasey Webster, General Manager
Great Dealer
Great service. Fair pricing. Quick work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to tell us about your experience! -Kasey Webster, General Manager
Mr
Service was very fast and friendly. I was attended to as soon as I pulled up and was called as soon as it was done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm happy to hear this, thank you! We look forward to your next visit. Kasey Webster, General Manager
Very Efficient
Took my vehicle in for a random misfire issue. They had it fixed in less than an hour. This is not our first experience with the dealership service area and they always take care of the problem in very minimal time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad that we could help out with the misfire issue. We appreciate your review and look forward to your next visit. -Kasey Webster, General Manager