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Larry H. Miller Chevrolet Murray

(232 reviews)
Visit Larry H. Miller Chevrolet Murray
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 1 awards
2013 state dealer award

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chevrolet Murray from DealerRater.

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Great experience

Like most people, I hate car trouble ~ I have somewhat of a phobia actually. However, this Chevy service center has been great every time. I recently needed a new battery. I was able to get an appointment right away. Customer service was great and I got a good deal on the battery and installation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your review, Tanya, and for choosing Larry H. Miller Chevrolet Murray. We look forward to serving you again soon! ?Traci Maxwell, Customer Relations Manager

Always awesome

Good to go. Was able together in and out even without an appointment. Very friendly and professional to deal with. Awesome people to work with and we was taken very well care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for choosing Larry H. Miller Chevrolet Murray, Tadd. See you again next time! ? Greg Johnson, General Manager

Doug Orton 2011 GMC Truck

Everything was great. Service went well and was delivered on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review, Douglas. See you soon! - Greg Johnson, General Manager

Horrible service

I was the first person waiting for the service department to open at 7am. Once the doors opened I pulled in got out of my car and watched 5 people be waited on before anyone came over to me and asked why I was there. Very insulting to say the least!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very sorry to hear that you were not satisfied with your experience at our dealership, Janyce. Your feedback is extremely important to us, and we will share it with our team.

Free scheduled maintenance

Only issue was that within one mile from the dealership after my scheduled oil change... check engine light came on. Went right back and they took care of the issue immediately. Bad seal on oil fill cap.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time share your experience at our dealership, Roy! We will share your feedback with our team.

Chevy diesel High Country

The recall was taken care of relatively quickly and they washed my truck as well. Very much appreciated the car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, Ron! We're glad to hear you were happy with your experience with our service department. We appreciate your business!

Ken Bement

The service representative was one of the best I have ever had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review, Ken! i am glad to hear that our team provided you with a 5-star experience. -Kasey Webster, General Manager

Great service

The staff at LHM Chevrolet are AWESOME! Most friendly and helpful. The service was performed quickly, yet I always feel they do a thorough job. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review! I will pass your compliments along to my team, and we'll look forward to seeing you again next time. -Kasey Webster, General Manager

2011 Volkswagen Jetta

Colton was a great salesman and helped me get into the car I needed. They were very efficient in the whole process and didn't have me there all day long. Also, I had my 6 and 9 year old children there. They were treated very well and had fun in the kids playroom. Great experience for buying a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your purchase! We sincerely appreciate your business. -Kasey Webster, General Manager

Service 12/08/15

Great experience. Promptly addressed me when vehicle arrived, clean and comfortable waiting area, service performed as requested in timely manner. All issues addressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review! We appreciate your business! -Kasey Webster, General Manager