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Tuttle-Click Mazda

(210 reviews)
Visit Tuttle-Click Mazda
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tuttle-Click Mazda from DealerRater.

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Cameron was great!

It seems like the dealership is going downhill. The only saving grace was Cameron the Service Advisor. Due to him I will give the dealership another chance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, We are disappointed to hear that you feel our dealership here at Tuttle-Click Mazda is going downhill. We strive for great customer service everyday and would really like to hear your feedback. If you could please contact me directly more about why you feel this way, I would love to hear so we can improve our sales and services. However, we love hearing that you enjoyed your time with Cameron. I sincerely look forward to hearing more from you soon! Sincerely, Shirley | shirley@tuttleclick.com

Fantastic place to buy or lease a Mazda..

I shopped around for a deal on a lease for a new CX5. . I have leased over 40 cars and The deal could have not gone smoother or easier.. JR the internet manager was super nice and I did my homework and he got me the deal I wanted. Everyone at the dealership was friendly and helpful . Even the F&I guy was great and no pressure. The dealership was beautifully maintained and super nice. Just about as nice as my Mercedes Dealer were I get my other cars. We got this car for my Mother in Law and I can tell you I would recommend Tuttle -Click to anyone looking for a New or Used Mazda ! I came from Solana Beach in San Diego because they gave me the best Deal ans Service. Sincerely Scott and Liz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Scott and Liz, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are thrilled to hear that your experience was friendly and helpful. Congratulations on the lease of your new CX5! Thank you for choosing us here at Tuttle-Click and for taking the drive to do business with us. We hope that your mother-in-law enjoys every mile in her CX-5 Mazda! Sincerely, Shirley | shirley@tuttleclick.com

Regular service

Service was detailed, quick and price was fair. They let me know upcoming regular service needs, so I won't be surprised and I can financially prepare

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Mar, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are thrilled to hear that your service experience was quick and that you felt the price was fair. Thank you for choosing us here! It is our goal to make sure our customers feel they are getting quality service done to their vehicles. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

A Wonderful Experience

Thank you to Daniel and Christian for all your help! You both made sure I was well taken care of and made my visit to your dealership such a great experience from beginning to end. You are by far the best Mazda dealership I visited in my month long search for the perfect car. Please ask for Daniel Ngyuen the Internet Sales Manager!!! Thanks for being patient with me lol!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello R.Angell, Thank you for sharing your recent "wonderful" 5 star experience with us here at Tuttle-Click Mazda. We are pleased to hear that Daniel and Christian made sure you were well taken care of, and that your entire experience was so great. Thank you for being part of the Tuttle-Click family. Congratulations on your "perfect car"! We are here for you anytime in the future for all things Mazda. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

Great service - Great prices - Amazing experience

Thank you JR and Denise for assisting me with my 3rd Mazda3 with Tuttle Click Mazda. I was able to get into a brand new 2019 Mazda3 Premium while trading in my 2018. Total experience took 2 hours which would normally take 3-4 on average. If anyone is looking for a new vehicle, consider Tuttle Click Mazda, if anyone is shopping Mazda, go on Tuttle Click Mazda's website and message Denise or JR directly! You'll be glad you did

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are pleased to hear that JR and Denise helped you get into the Mazda that you wanted, while trading your old one. Congratulations on your new 2019 Mazda 3 Premium! We hope that you enjoy every new mile ahead, and thank you for choosing us here at Tuttle-Click Mazda. We are here for you anytime in the future! Sincerely, Shirley | shirley@tuttleclick.com

Great service center my fav service center

Always feel like I am going away with safety People who care , Gregg and David are the best ! I appreciate the offers to Uber me home or to get s car during the time of service ,,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Blinda, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are so thrilled to hear that Greg and David are "people who care" and that your experience was so quality because of them. Thank you for being part of the Tuttle-Click family. We sincerely look forward to seeing you anytime in the future. Enjoy every mile ahead Blinda! Sincerely, Shirley | shirley@tuttleclick.com

Thank You Tuttle Click Mazda

Thank you Tuttle Click Mazda and sales rep Alex Mendoza for fast and easy service on my new car. This is my second lease in a row because of the great customer servicer I have received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello KB, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are happy to hear that Alex made your experience fast and easy. Congratulations on your second lease! Thank you for being part of the Tuttle-Click Family. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

96K Mile Service Review.

Been coming here for service since car purchased here 7 years ago (2012 Mazda3). Warranty service has always been good. Waiting area provides coffee, snacks, and TV. Overall very pleased with service. Buy your tires somewhere else, however.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are thrilled to hear that you are pleased with our service. Thank you for continuing to choosing us here at Tuttle-Click Mazda. Enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

I have all my service done here.

Great customer service. David in the service dept is the absolute best. Very personable while being professional. The work is always high quality. The lounge is very pleasant, which makes waiting comfortable. However transportation is always offered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Katydid, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. It makes us happy to hear that Dave was personable and professional and that your experience was high quality because of our staff. Thank you for being part of the Tuttle-Click family. We look forward to seeing you anytime in the future for all things Mazda! Enjoyed every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

Freeway vibration

I came in for an oil change and routine service but also to check.on mild vibration at freeway speeds. The problem was vague but Dave and the team went out of their way to eliminate and explain the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Eric, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are thrilled to hear that Dave went "out of his way to eliminate and explain the problem" to you about the vibration in your vehicle. It makes us happy to hear that you were helped so thoroughly. Thank you for choosing us here. We are here for you anytime in the future for anything Mazda! Sincerely, Shirley | shirley@tuttleclick.com