Reviews
Brand new car
Thanks to Johnny I walked out with my first brand new car it was great doing business with him he was patient and not pushy! Great person
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations! We love to hear that Johnny delivered patient service and helped you get into your first brand new car. Thank you from all of us at Mark Kia!
Impressive customer service
Extremely impressed by how the agent assisted me. Even after my worry on qualifying. He wasn’t negative towards me and didn’t change the way he assisted me. He made things easy throughout the process !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5 star review! Providing our customers with exceptional service and making sure the process goes smoothly is always the goal for us here at Mark Kia, and we couldn't be more pleased to hear that we succeeded.
It took two and a half hours t ok ndo a oil change it...
It took two and a half hours t ok ndo a oil change it wasn't busy a at all. I was in waiting room alone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to see that you're frustrated. I'll look into your vehicle history so that I can determine why the delay happened and make sure we provide a better experience if we have the opportunity next time. I do appreciate your feedback. Thank you, Jim Malvestutu - Service Manager - 480-425-5331
Great experience!
We had an excellent experience with Johnny at Mark Kia. He was knowledgeable, courteous and patient. Would definitely do business with him again and recommend to friends. We are very happy with our new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so happy to hear that you had an excellent experience with us. Providing our customers with knowledgeable and courteous service is important to us here at Mark Kia, and we couldn't be more proud to hear that we hit the mark. Johnny is great, and we will certainly let him know that you liked working with him. Enjoy your new car!
Great experience
Johnny Borboa was helpful and very professional, I highly recommend him as a salesperson. The rest of the staff was also helpful and friendly. Took care of me quickly
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for recommending Johnny! We are so glad to hear that he and our team at Mark Kia delivered helpful service. Have a wonderful day!
Hazing very helpful Johnny was so amazing salesman and his c
Johnny was amazing, whole team help tremendously and made the whole deal help full and friendly. Customer service was above and beyond expected. I will recommend Johnny for futures car business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing the great experience you had working with Johnny! We appreciate the endorsement and we thank you for shopping with us at Mark Kia.
Amazing deal! Jordan started our deal w little to no...
Amazing deal! Jordan started our deal w little to no pressure, but Mike went above and beyond for us -Peter in finance was awesome. Great dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that you got the best price and the best service at Mark Kia! Thanks so much. We wish your entire family safe and happy driving!
Awesome!
Johnny was amazing to work with! We knew what we wanted and Johnny, along with his team made it happen. We were in and out and got a great deal! Definitely recommend calling him for your next car purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Teri - It's wonderful to hear that Johnny delivered a five-star worthy car-buying experience! We love that you drove home from Mark Kia in the car you wanted at the right price. Thanks so much!
Easy, Eye opening, shockingly happy process
I never expected to have this good of an experience getting a car! Manny was awesome and was very knowledgeable about the options available to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It makes our day to hear that Manny's service exceeded your expectations! Thank you so much. We hope that you are loving your new vehicle.
Good experience
I love my new Kia Niro! The staff is very friendly and willing to work with you. No pressure sales environment, I would definitely recommend to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It means a lot to all of us here at Mark Kia that we earned your recommendation! We always love to hear that we provide a no-pressure sales environment for our customers. Enjoy your new Kia Niro!