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Trend Motors VW

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (250 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Overall great experience from before my test drive to...

Overall great experience from before my test drive to actually purchasing a vehicle everyone was lovely and so nice will be recommending everyone to trendmotors! Thank you so much and a special thanks to my sales person Anthony Cagno you were the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience. Anthony was a true professional....

Great experience. Anthony was a true professional. Phenomenal customer service and even better pricing. They beat every other dealerships price easily. Highly recommended. Will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a wonderful experience from start to finish!!!The...

What a wonderful experience from start to finish!!!The team at Trend motors was extremely honest, professional, and helpful. A huge thank you to Brian Sheurs & Mike Ladenheim for all your help and guidance in the purchase of 2 new cars. It was a very positive experience and I would highly recommend heading over to Trend Motors to speak with Brian and Mike if you are looking for a new car. We couldn’t be happier!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and easy

Had an appointment Tuesday at 10am found the car I wanted fiance paper work done and out was out to work at 11 30 am no time wasted good deal upfront about financing option and add-ons . Arranged to pick up the car Friday at 9am car and paper work was ready when I came in due to the insurance snafu on my part it took a little longer to get everything done. Overall really good sale. Service department is top notch as Had to use it on my previous VW no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GMC and Toyota

The engine light cane on while test driving . There was no manager available . I also test drive another van but it wasn’t available for sale because it still needed to be serviced and again there was no manager to speak with . I am still getting calls from a “manager “telling me to come in to look at the Toyota again but a few days after I test drove it I got an email from the salesman saying that it was sold .

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best Dealership Ever!

The employees are so kind, make you feel like family. Go above and beyond to help and make sure all your needs are met. I would recommend anyone looking for a Volkswagen or even pre-owned to visit Trend Motors Volkswagen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrible to do business with

they tell you one price and then when you are ready to buy, hidden charges come out. In my case on a car priced in the upper teens, the additional HIDDEN charges amounted to over $1,000. I walked out. Bought an identical car from another dealer and saved $1500

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome service, great prices

Went to buy a Certified Jetta. John was very patient and helpful, and even the sales manager Bruno (I think that was his name) was great. The price was fair but with the warranty and condition of the car it was very good deal. I bought 2 months ago and have no issues and peace of mind. Thank you Trend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My wife and I went to Trend to look at the Atlas and from...

My wife and I went to Trend to look at the Atlas and from the second we got there our sales representative, Eryn Donati, was helpful, courteous, and respectful - not the typical car buying experience. Eryn helped us navigate our decision seamlessly and did everything in her power to get us the best price possible. We would 100% recommend Eryn and Trend. PS - my wife loves her new Atlas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience and Dealer

My experience at Trend Motors was flawless and professional. Everyone with whom I dealt with extended themselves to make the process quick and easy. I would highly recommend VW and this dealer to anyone who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.