Reviews
Write a reviewOverall great experience from before my test drive to...
Overall great experience from before my test drive to actually purchasing a vehicle everyone was lovely and so nice will be recommending everyone to trendmotors! Thank you so much and a special thanks to my sales person Anthony Cagno you were the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience. Anthony was a true professional....
Great experience. Anthony was a true professional. Phenomenal customer service and even better pricing. They beat every other dealerships price easily. Highly recommended. Will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a wonderful experience from start to finish!!!The...
What a wonderful experience from start to finish!!!The team at Trend motors was extremely honest, professional, and helpful. A huge thank you to Brian Sheurs & Mike Ladenheim for all your help and guidance in the purchase of 2 new cars. It was a very positive experience and I would highly recommend heading over to Trend Motors to speak with Brian and Mike if you are looking for a new car. We couldn’t be happier!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy
Had an appointment Tuesday at 10am found the car I wanted fiance paper work done and out was out to work at 11 30 am no time wasted good deal upfront about financing option and add-ons . Arranged to pick up the car Friday at 9am car and paper work was ready when I came in due to the insurance snafu on my part it took a little longer to get everything done. Overall really good sale. Service department is top notch as Had to use it on my previous VW no issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GMC and Toyota
The engine light cane on while test driving . There was no manager available . I also test drive another van but it wasn’t available for sale because it still needed to be serviced and again there was no manager to speak with . I am still getting calls from a “manager “telling me to come in to look at the Toyota again but a few days after I test drove it I got an email from the salesman saying that it was sold .
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best Dealership Ever!
The employees are so kind, make you feel like family. Go above and beyond to help and make sure all your needs are met. I would recommend anyone looking for a Volkswagen or even pre-owned to visit Trend Motors Volkswagen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible to do business with
they tell you one price and then when you are ready to buy, hidden charges come out. In my case on a car priced in the upper teens, the additional HIDDEN charges amounted to over $1,000. I walked out. Bought an identical car from another dealer and saved $1500
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome service, great prices
Went to buy a Certified Jetta. John was very patient and helpful, and even the sales manager Bruno (I think that was his name) was great. The price was fair but with the warranty and condition of the car it was very good deal. I bought 2 months ago and have no issues and peace of mind. Thank you Trend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My wife and I went to Trend to look at the Atlas and from...
My wife and I went to Trend to look at the Atlas and from the second we got there our sales representative, Eryn Donati, was helpful, courteous, and respectful - not the typical car buying experience. Eryn helped us navigate our decision seamlessly and did everything in her power to get us the best price possible. We would 100% recommend Eryn and Trend. PS - my wife loves her new Atlas!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience and Dealer
My experience at Trend Motors was flawless and professional. Everyone with whom I dealt with extended themselves to make the process quick and easy. I would highly recommend VW and this dealer to anyone who is looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car