Montano Acura

Montano Acura service people are outstanding. Sash and Gabe were involved in getting my 2024 ZDX a new windshield and having it installed. The car was done by afternoon, and it looks fantastic. I would like to mention that when Kathy, the finance manager, set up our sale, she said she would recommend buying the windshield insurance. Thanks to her good advice, I will NEVER buy a car without it. I saved $1800, as a ZDX has a lot of electronics in the windshield. The service I have received is definitely part of the customer service I expect. 5-Stars are not enough to give Montano Acura.

During a recent visit to New Mexico, the unimaginable happened--my 2020 RDX actually had a problem! Driving up the high road to Taos, every single warning light on my dashboard exploded. I held my breath, enjoyed my day, and crept back to Santa Fe, only to discover NO ACURA dealership exists there. Thank goodness for Montano Acura of Albuquerque and Sash, their terrific Service Manager! When I called Montano the minute they opened the morning after my Taos trip, Sash assured me he would work me in that very day and talked me through various possible scenarios for my vehicle's repair. He was exceptionally kind and genuine, spending several minutes on the phone with me. Fortunately for me, when I left my hotel and started my car, the dashboard had rebooted and everything was back to normal. Again, I visited with Sash for several minutes as he reassured me that I could trust my car's warning system. We laughingly agreed that my flatlander Oklahoma RDX had just experienced a case of altitude sickness. Even though I didn't end up having my car serviced at Montano Acura, I will never forget the caring treatment I received. I encourage anyone in the area and beyond to shop and do business with Montano.

I received the recent special offers notice from Montano Acura, which accurately pointed out that "regular maintenance keeps precision performance alive", and I completely agree. Unfortunately, my recent maintenance visit at this dealership fell short of providing the high standard of workmanship that I expected to receive from this well-respected dealership. The essential engine maintenance included adjusting the valves on the high performance overhead camshaft engine. I became concerned about my perceived lack of professionalism during this visit, which prompted me to consult another highly respected service center with Honda/Acura-trained master technicians to inspect the engine valve adjustment. Their inspection revealed that 18 of the 24 valves in this engine were not adjusted to meet Acura specifications, and needed to be re-adjusted to meet those specifications. I cannot in good faith return to this dealership due to my lack of confidence in their professionalism.

My salesman, Tevin, was friendly and highly knowledgeable about the car. There was no pressure during our good faith negotiation. Even after I took delivery of my Acura Tevin has met with me to explain more of the car's features. He has give me hands-on tutoring on setting up the car for my needs. I am grateful to Tevin and the Montano Acura's owner, David Bede, for their good service. This has been the best car buying experience I have ever had.

Would absolutely shop here again. Vince was awesome! He was knowledgeable, friendly, fun to go on a test drive with, and truly wanted to make sure we got in the right car. I felt cared for and heard throughout my time here. Thanks Vince!

Great service with Matt Gentry and the team at Montano Acura! I arrived to pick up our RSX with a blown out tire and they put the spare on for me without hesitation. The cost for service was fair and efficient. Customer service above and beyond expectation.

I visited the Acura dealership today, and within 2 hours had driven the MDX, selected the options package, and placed my order for the 2016 model. The salesperson was very knowledgeable about the car and the options. They gave me a fair price on my trade in, and provided me with my Costco discounted price. After having an awful experience earlier that day at the Lexus dealership, the professionalism of the salesperson at Acura was greatly appreciated. This dealership has my vote for offering a very positive and honest car buying experience.

Had a used vehicle in mind so went to test drive it. Decided to make an offer. From the time we finished the test drive to the time the purchase was completed was less than an hour! They were easy to negotiate with and the purchase was simple with no games or up-sell. A very comfortable and enjoyable experience, what car buying should be. Would return here next time I need a car.

I am a long time Acura customer and very pleased with the selling price, the service after the sale and the Acura product. My current Acura TL is a fabulous car. The price and service prices have been reasonable. The follow up on everything and making a deal every time has been a great experience.

I had been looking online for a used Ridgeline for a couple of months when I came across this one on Cars.com. I contacted them through email and then visited them. The vehicle was just what we were looking for(except for color). The dealership negotiated very low key and the purchase was relatively painless. Would highly recommend this dealership.