Larry H. Miller American Toyota

Very friendly, professional and honest dealership. The only suggestion is they should make the buying process be faster. We spent 5 hours in the dealership from walking in to driving out with a new car.

We just bought our fourth Toyota from Larry Miller Toyota and we are very pleased with this dealership. We almost feel like family. It was a great experience.

We are always impressed with the honesty and level of care Damiano provides. The mechanics always do an excellent job. Thanks Damiano and service dept

It was a long day and we didn't see the finance manger until 8:30pm. We were awake enough to realize that the finance manger was offering extended service warranty contracts that we signed up for. Went back a couple of days later and the services we didn't want she cancelled the contracts.

Horrible treatment by Hud Romero (GM), Timothy Scully (Service Director) and Melvin Rosas (Service Advisor). Mel Rosas left both of my vehicle is a mess and my 2013 Corolla is not even street legal after he started work but never completed the work. In response to filing a complaint Hud, Tim and Melvin retaliated. Mel bribes people into giving him good surveys as well as pressuring them into giving him good ones including in the bathroom. Held my vehicle for 10 weeks and it was not touched until week 8 by Mel Rosas as all he did was give one excuse after another. This dealership needs to have all new management and Mel Rosas needs to be fired. The only good one in Service is Luis Alverez. He is the best and the only one who doesn't bow down to Hud Romero the supreme ruler of this place.

Mel is a diaster to work with. Him Hud Romero, Timothy Scully acts a a bounch of thuggs and bullies who targets everyone they don't like because the Supreme Ruler Hud Romero requires obedience and for all employees to bow down on their knees or he will make their life miserable. Held 1 of my vehicles hostage for 10 weeks as Mel made one excuse after another and only started the work on week 8 in an attempt to push me and my family to purchase an $55,000 vehicle that we didn't want.

A very clean, organized, pleasant, professional and knowledgeable organization. I look forward to maintenance appointments. More than likely I’ll stay with this company at this location.

Valet was fine. My rep never checked me in to ask any questions I had. Another rep asked if I needed help and the redirected me to my rep. At that point he was very cordial and informative during check out.

Left screws that attach front bumper cover to skid plate had to make two additional trips because of negligence, communication from the service writer was poor. It seems like American Toyota has poor quality control.

All the people were very helpful in servicing my Avalon and were very friendly. When I accidentally took my electronic key they were quick to take it to the service dept.