Reviews
Routine maintenance
My go to place. Have taken care of my Prius forever. Professional. Explain clearly and take their time to be sure it's done correctly. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Hud Romero, Store Manager
Service for my 2010 Highlander
The service appointment was well handled and all personnel were very professional! I always use this dealer for my service and have never been disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.- Hud Romero, Store Manager
I was satisfy with the work done on my truck.
My review is I was greatly satisfy with the service rendered to me, the day I purchased my Tacoma truck. I didn’t realized that I had purchased a used vehicle. That would be the mistake I made. Otherwise, I enjoy my purchase from LHM.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Hud Romero, Store Manager
Regular PM
Overall a good visit, Mel always takes good care of all our vehicles. We recommend Larry H. Miller to anyone who needs a new car or truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Hud Romero, Store Manager
Oil change and fix bumper cover under warranty
32000 mile bumper to bumper warranty and don’t want to fix a bumper cover clip that clearly was broken on date of delivery. I work a lot of hours at my job and it’s hard for me to get in because my schedule is hard. The supervisor Tim is never there on Saturday.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for speaking to me directly, Jack. I really appreciate your feedback. Please let me know if there's anything else you need and I look forward to speaking with you in the future. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177
Oil change part ordered
Part was ordered for my vehicle. Received phone call that part was in. Requested quote and was told that I would receive a phone call. Never received phone call, called back 3 times and still have not received phone call with quote for part and labor.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Manuel. Thank you for taking the time to speak to me directly. Let me know when you are ready to schedule service and we would love to get things taken care of. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177
2020 Santa Fe purchase. Great experience.
Hannah Banana Martinez was GREAT !!! Very straightforward and professional but at the same time very personable. Loved the entire process. I usually hate going to dealerships but this was very different.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Hud Romero, Store Manager
Great service!!
Rich was great at communicating the progress of my vehicle. He was professional and let me know the issues and how they can fix them. My car rides so smooth! I will definitely bring my vehicle back to get serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Hud Romero, Store Manager
Recall
Great professional experience. Everyone was nice and helpful.The transportation man was great. He was on time and very patient.We will recommend friends and family.Thank you do much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Hud Romero, Store Manager
Great service for an unexpected issue.
Recently had my 2015 Tacoma serviced for paint peeling off one of the doors. They provided me with a loaner during the ten days they had my truck, that was nice. The paint repair was very good, you'd never know it had an issue before. The employees I interacted with were very professional and courteous. The only thing I was disappointed with was my it had snowed twice while my truck was away and obviously it had been parked outside during the service, upon picking up my truck it was quite dirty and had not been washed, plus the service area was already closed at the time. Oh, well, still a good outcome. Very happy with the end result.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Hud Romero, Store Manager
