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AutoNation Volkswagen Las Vegas

(1,080 reviews)
Visit AutoNation Volkswagen Las Vegas
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (855) 511-2856 (855) 511-2856
Used (888) 418-6236 (888) 418-6236
Service (888) 533-9085 (888) 533-9085

Reviews

(1,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volkswagen Las Vegas from DealerRater.

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I’ve purchased 3 cars from this dealership. They are...

I’ve purchased 3 cars from this dealership. They are always super friendly and fair with pricing. The car buying experience doesn’t take hours like other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Michelle, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Charlotte was the best , while no one else seemed to see...

Charlotte was the best , while no one else seemed to see me at all , Charlotte was very personable and realistic in her approach . As a manager myself I can respect that . Her follow up and customer service were flawless. Please recognize her as I get a feeling that she is the go to person , the way she steps up in any situation while others seem to shy away. If I did have another service issue I would only go there on the days she was working . Thank you Charlotte

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had great service from Antony , i would definitely...

I had great service from Antony , i would definitely recommend to friends and family in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Rauls, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Las Vegas and we hope to be of service again in the future.

VW Auto Nation have friendly Sales Person name Marko...

VW Auto Nation have friendly Sales Person name Marko Jokic helping us. Cleansed friendly atmosphere. Felt welcomed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Excellent customer service 👏 👌 👍 😀 every one very...

Excellent customer service 👏 👌 👍 😀 every one very friendly i loves Volkswagen 💘 ❤ cars specially dealers very nice and God bless Volkswagen 🙏 company and dealers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

This is my 3rd VW. First one, I drove 13 years. 2nd, I...

This is my 3rd VW. First one, I drove 13 years. 2nd, I drove 12 years. This one I have had for 7 years. The hardest part of owning a VW the first 20 years was finding honest, competent repair shops. Seven years ago, I walked into Auto Nation on West Sahara. I have always had great service & service writers from that moment on. I appreciate that the General Manager on site is a woman - a woman with 40+ years of experience. I have also had excellent info & conversations with Jay, in the Parts Department. I highly recommend this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Las Vegas and we hope to be of service again in the future.

Madison was able to keep us within budget & we drove off...

Madison was able to keep us within budget & we drove off with a new car. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Leo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Ihor Marchenko and Slava were really helpful. I and my...

Ihor Marchenko and Slava were really helpful. I and my wife really appreciate their help and looking forward seeing them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

The dealership did a great job getting me the vehicle but...

The dealership did a great job getting me the vehicle but VW failed to deliver. The vehicle has been in the shop since I purchased it three weeks ago.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response, Getlaird! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great experience. Everything we were promised. No games....

Great experience. Everything we were promised. No games. I like that!!! Would shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kenny, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!