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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Great service

Eric is the best manager who cares about his customers. Nothing but respect for him. He did a quick fix and made sure my mother and I were not stranded. Big thanks to Carmine as well. You guys are awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Brilliant experience.

I would recommend JTL auto sales to anyone that is looking for a used car. I dealt with two of the sales associates. Rich at the Selden location looking at the Nissan's and he took me out on a test drive on each of the cars and was very informative on all questions that I had. They have another location in Centereach and I went and look at a couple of cars there which was also on my list. Well I must say Brian was very helpful. I found my car there as it was in my price range. I never once as being a female felt like I was being taking for a ride. From the credit dept to the mangers they all made me feel like family. I give them a 10 star rating. Looking for a used car you should go and check them out at either locations in Selden and Centereach...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with JTL Auto Sales. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “ten stars”! Glad to hear you love your newly purchased used vehicle and the team will be thrilled to hear your feedback!

Great people

This was my first time buying a car and jtl made it so easy and they were so nice and helpful. They were also very honest, and true to their word. I have since recommended them to multiple friends looking to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers. Contact us if you have any questions or concerns. Hope to see you again!

Great service

I had the best experience at JTL. They worked with me and listened to my needs and wants. I will definitely reccomend this place to people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Sales team is awesome!

The sales team at JTL Auto Sales is awesome! They have always gone above and beyond to make sure that we've gotten into the vehicle we wanted! We got our first vehicle from them in March 2016 which I absolutely loved! Due to some freak accident of someone who we think was texting and driving they hit our van this April 2017 while it was parked outside of my office. Once the insurance company finally gave us our checks my husband went down to see what they had available and the next day he showed up at my office with our new SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers and we can see that with your overall review. Contact us if you have any other questions or concerns. We look forward to seeing you again! JTL Auto Sales

Easy to deal with

AJ was easy to work with. Still have a few open items that need to be addressed on the vehicle, but I am confident they will get resolved. Will follow up once issues are resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that AJ provided you with a great car buying experience. He is a true asset and we are lucky to have him on the JTL Auto Sales team. Congrats on your newly purchased used vehicle! JTL Auto Sales

JTL is an all around GREAT auto dealer!!!

Went in to "look" and was not overly optimistic that I would even be able to purchase a vehicle due to lack of a credit history being self employed. I told Carmine I was just looking and didn't want to waste his time as I was unsure if I was a credit worthy customer. He made me feel more then comfortable and offered to just look into possibilities for me. Two days later I was driving away with a BEAUTIFUL Chevy Traverse with low mileage and all the options I could ever hope for! I received credit with a great interest rate and the maximum trade in amount for my older vehicle. Eric the manager was more then kind and helpful in every step from beginning to end. All of my concerns and questions were answered promptly and communication was always great. I would highly recommend JTL to anyone looking for a pre owned vehicle and an honest dealership! They made the buying experience a smooth process and everyone I dealt with was pleasant from start to finish! I will definitely be going back to JTL for other family members when the time comes and a new vehicle is needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your newly purchased pre-owned 2009 Chevy Traverse! We are thrilled to hear that you enjoyed working with our team here at JTL Auto! It is really a pleasure to hear back from our clients and know that we are doing a good job! We hope you enjoy your newly purchased pre-owned car and see us again in the future! JTL Auto Inc

Great experience. Awesome car.

Salesman AJ is terrific. He was looking for a car for me for about a year and when he finally found the right one he called me and I bought it. Financing was easy and John did everything he could to get the best possible rate. I highly recommended JTL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

friendly and very accommodating

Rich was very helpful and accommodating. They all worked with us until we were able to take the car. I would recommend them very highly. He made the buying experience very pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Incredibly Friendly

From the second we walked in, to now we had a great experience financing a car. Richard helped us find a car within our price range and Eric helped with the loan. They were very friendly and treated us like family. My boyfriend even used Carmines Rubik's cube while we were waiting!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales