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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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We had a great experience in buying my son his first car.

Very friendly and helpful. The transaction was easy it was completed in a reasonable time. I will highly recommend JTL Auto Sales to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review today! We are thrilled to hear that you had a great experience! JTL Auto

Great Service!!

I will be recommending JTL to everyone! Jeff was amazing and made the entire experience SO EASY. Best experience I have had with a dealer, they were prompt, friendly and explained everything. Jeff answered all my questions and really knew his stuff, not your typical "sales person answers". Will be purchasing future cars here as well, I got a great price on my Prius C, which I have been looking for. Great staff, service and selection! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your newly purchased pre-owned 2012 Toyota Prius! We are thrilled to hear that you enjoyed working with our team here at JTL Auto! It is really a pleasure to hear back from our clients and know that we are doing a good job! We hope you enjoy your newly purchased pre-owned car and see us again in the future! JTL Auto Inc

BEST DEALER!

This is the best dealer I have dealt with! Ive been looking for dealers and reviews of it and I could not find no dealer... but when I found this dealer everything worked out very good. The staff were very nice and imformative. Also have good prices. I recommend this place.. out of all dealers this is the best one out in Long Island, New York. Please take your time to check this dealer out. You wont regret it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Worst Prices On Long Island

Will never walk back into this place for any reason not even to use the bathroom.Your typical used car dealers nothing special to see here.Buyer Beware make sure you do a VIN check and research before hand and you will find out you are paying thousands over book value.Theres nothing special done to these cars or trucks that justifys there prices.They barely look at them ...One test drive and it's on the lot.I never buy from dealers uness it's new and this is why.Never buying used from a dealer again especially JTL.Would have saved thousands had I been more patient.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for your negative experience. At JTL Auto, Inc. we are committed to fair, honest pricing and can assure you that our team goes to great lengths in providing our customers with any and all relevant information they need to make the best, most informed decision on purchasing a used vehicle. It’s unfortunate that there was miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. If there is anything we can do to help clear things up, please contact us and let us know. We look forward to hearing from you. JTL Auto, Inc.

Second Car From Dealer and Just as Easy as the First

John and AJ......Highly recommended Dealership, this was my second car with them, first was a Mazda second is a Cadillac CTS.....In and Out in a few hours, worked with me on my credit since I have had a few bumps in the road, but they worked on it hard for me and have me at a price I can afford......Great Job to this dealership....top notch see you guys in a few years for my sons car...Peter R, Port Jefferson Sta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers. Contact us if you have any questions or concerns. Hope to see you again!

Great service

They help me out of an old car into a new car more reliable car great service,definitely would recommend them to all my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

BUYER BEWARE!!!

Please beware! Don't fall victim to this dealers heavily inflated interest rates. Trust me, there are plenty of decent used car sales facilities in the surrounding area. Everyone is entitled to a profit but this dealership takes it to an unacceptable level. Before you sign anything at JTL, be sure to shop around and I guarantee you will find better rates. Good Luck on your car search.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We apologize for your negative experience. At JTL Auto, Inc. we are committed to fair, honest pricing and can assure you that our team goes to great lengths in providing our customers with any and all relevant information they need to make the best, most informed decision on purchasing a used vehicle. We value our customers and truly appreciate the time to share your opinions. If there is anything we can do to help clear things up, please contact us and let us know. We look forward to hearing from you. JTL Auto, Inc.

Excellent and very easy comfortable transaction

I was referred by a friend of the family. Had a wonderful experience . Everything went smoothly. Would recommend them to friends and family. Very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Accommodating and friendly salesmans

Jtl has great service and will answer any questions you have. I needed a car immediately and was able to find one within my price range and also one that was well-maintained. Aj and Eric were very helpful, And i would definitley recommend them to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Got us into the car we wanted

Walking through the car lot my wife found a 2014 Ford Focus that she fell in with. AJ and Eric hooked us up the the right lender getting us an affordable rate and payment schedule. We are very happy with their attention to our financing requirements and their selection of vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales