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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Bought 2012 Nissan Versa great deal

Looking for a commuter car for my son to go back and forth to college. Stopped by JTL and found a great deal. Clean car, great gas mileage, excellent financing was obtained as well, I couldn't have asked for a better deal. Thanks JTL, I will be referring you! Sean E. Duchemin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Great inventory, interacting w sellers is horrible

I found a wide variety of inventory, esp since I was open to buying a vehicle anywhere in the US. Once I contacted sellers, I was hammered by SPAM. I'd send very specific Qs about the rig and never received an answer from 2 private sellers I contacted. When I sent Q to the dealer sellers, they wouldn't answer my Qs but send me financing offers and emails with pages of characters, leave voice mail every days - but never provided the info I requested. Overall, a waste of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We would like to sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to this experience is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact us at your convenience.

they treated me friendly ,had a great experience. ....

these gentleman, at J T L, are the best. .... I am completely satisfied thank you very much for you hospitality. ..... thanks for taking my trade.... Brian sneider

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers. Contact us if you have any questions or concerns. Hope to see you again!

Happy with car

Buying this car at JTL was a wonderful experience. everyone cared about all our needs and concerns. We felt well taken care of and bought the car the same day. Afterwards we found them reliable and easy to deal with Worth buying a car here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Excellent

Everyone was very helpful and nice. They have nice cars and make it quick and easy to drive out with what u want. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Good Service

The people at the dealership were really considerate in selecting a vehicle suited for my daily routine. They made things easier on my end to understand and comprehend compared to other dealerships. So YAY!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Great service!

The people at the dealership were really considerate in selecting a vehicle suited for my daily routine. They made things easier on my end to understand and comprehend compared to other dealerships. So YAY!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review! We are pleased to hear that you enjoyed your experience with us! JTL Auto Inc

Great salesman that are not pushy

Very easy to work with They were great they went through all the paper work and made sure I was comfortable with everything. I have been to other dealers that were very push and got the run around. These guys were great I look forward to buying my next vehicle with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review today! We are thrilled to hear that you had a great experience! JTL Auto

Family owned and operated!

I would absolutely recommend this dealership to ANYONE who is looking for a used car and is sick and tired of slick salesman. The staff at JTL Auto, Inc. are warm, welcoming and they NEVER pressure you into the wrong vehicle. Jeffrey helped me find the perfect vehicle and John got me an excellent loan with my bank. He even helped me understand everything in my contract and answered all my questions. They even have a mechanic shop onsite that you can go to if you have any problems down the road! Tommy, the head mechanic is extremely insightful and very good at fixing cars. Everyone over at JTL Auto is great and they make you feel like part of their family. I love you guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's been a pleasure working with you! We want you to know that we truly value your business and if you have any questions don't hesitate to let us know! JTL Auto Inc

As claimed to be

We were very impressed with the dealer. They claim to be able to get anyone credit and with our, shall we say challenged, credit they got us a car loan with major bank and all within the parameters we asked for. The biggest challenge we had was making the decision about which car we really wanted to buy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales