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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Satisfied

I was looking for a compact awd vehicle and found a vehicle and payments thats are affordable with the help of the dealers. Very polite and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Amazing

they worked for weeks helping me get into the perfect car. And to get me approved to finance. I love them, I recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers. Contact us if you have any questions or concerns. Hope to see you again!

Outstanding group of guys

Steve and Eric over at jtl auto fought tooth and nail for me to get into the vehicle I wanted,overall just a great car buying experience once again thank you. Brandon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Ok overall

Service was ok except for when it came to the warranty,it became an issue when they had to repair parts on their behalf. They wanted me to pay for the work.I was told I had a 90-day warranty when I bought the car,which is still in effect.other then this problem, everything else was ok.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apology for the inconvenience you've had dealing with our service department. However, the warranty coverage is for 90-days or 3,000 miles. Your vehicle purchase was within the 90-days, but the vehicle was driven for over 3,000 miles and thus, the warranty was nulled. If you have any more questions or concerns, please feel free to contact us. JTL Auto

Great experience

First car for my daughter, everyone was pleasant, weren't pushy and didn't pressure us, good first experience for my daughter and for myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review! We are pleased to hear that you enjoyed your experience with us! JTL Auto Inc

Great experience!!

This dealership is legit!!! My fiance and i were there on NEW YEARS EVE !!! They had us in and out in 4 hrs with our car and stayed exactly within my requested down payment and monthly payment allowance...they answered every question i had with knowledge and made phone calls to doublecheck certain concerns...they made us feel safe with our purchase and even gave us a free car wash coupon and next free oil change! I will def recommend this dealership and will always use them for future purchases ...great job jtl ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Great buying experience :)

Reasonably priced cars with many to choose from. Salesman were all verify helpful and not pushy! They took the time to go over everything with me and walked me through the financing process. They were friendly and made me feel confident that I was buying a good car from good people. I will definitely be recommending this dealer if all goes well(just bought my suv today :))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

"Thank you! It's such a nice opportunity to serve you and your needs! We appreciate you taking the time to leave us a positive review. If you have any questions or concerns, don't hesitate to contact us! We look forward to seeing you in the future. JTL Auto Sales"

Great buying experience

Reasonably priced cars with many to choose from. Salesman were all very helpful and not pushy! They took the time to go over everything with me and walked me through the financing process. They were friendly and made me feel confident that I was buying a good car from good people. I will definitely be recommending this dealer if all goes well(just bought my suv today :))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It's such a nice opportunity to serve you and your needs! We appreciate you taking the time to leave us a positive review. If you have any questions or concerns, don't hesitate to contact us! We look forward to seeing you in the future. JTL Auto Sales

A very pleaseant and professional experience

The staff at JTL were very knowledgeable and receptive to my needs. Both the salesman and finance person were very helpful in finding a truck that i liked and could afford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's been a pleasure working with you! We want you to know that we truly value your business and if you have any questions don't hesitate to let us know! JTL Auto Inc

great

Super nice and knowledgeable sales people. Great prices, tons of inventory, and vehicles are in great condition. Would purchase another used vehicle from them. Worked well with me on price as well as holding the vehicle to have my wife take a second look.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers. Contact us if you have any questions or concerns. Hope to see you again! JTL Auto