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W.I. Simonson Inc.

(1,176 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Inventory

See all 404 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2004.
At W.I. Simonson We offer Mercedes Benz complete line up of the latest NEW sedans coupes SUV wagons convertible roadsters hybrid electric and AMG's in stock along with used luxury cars by today's top manufacturers - new Mercedes-Benz Certified Pre-owned Mercedes-Benz and other luxury and non-luxury quality pre-owned cars. Our sales staff will help you find that new or used car you have been searching for in Santa Monica.
A landmark experience since 1937

Service center

Phone number (888) 679-5746

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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Souharda totally screwed me over. Sold me a car that basically fell apart on the highway. The bumper was not attached and fell off on my way home. I had to reattach on the side of the road. Then the car immediately started having issues that have costed me thousands and they have not done anything to make it right. All they do is IGNORE my emails and phone calls. And you guys are suppose to be a reputable dealer?? You act like a shady used car lot. DO NOT SHOP HERE!

Souharda totally screwed me over. Sold me a car that basically fell apart on the highway. The bumper was not attached and fell off on my way home. I had to reattach on the side of the road. Then the car immediately started having issues that have costed me thousands and they have not done anything to make it right. All they do is IGNORE my emails and phone calls. And you guys are suppose to be a reputable dealer?? You act like a shady used car lot. DO NOT SHOP HERE!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding From the start of the procees all the way until taking delivery of the car the service was great I highly recommend this dealer and special thanks to Tony for his service.

Outstanding From the start of the procees all the way until taking delivery of the car the service was great I highly recommend this dealer and special thanks to Tony for his service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words & recommendation! We are thrilled that you had an outstanding experience with Tony. We look forward to seeing you again in the future!

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Purchased a vehicle recently from this dealership. Worked with Jaime O. for my new vehicle. Was out of my way but he was able to get me the best price possible! Would recommend to anyone trying to purchase a new Mercedes. No games!

Purchased a vehicle recently from this dealership. Worked with Jaime O. for my new vehicle. Was out of my way but he was able to get me the best price possible! Would recommend to anyone trying to purchase a new Mercedes. No games!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They always take great care of me in a timely manner, from the time I arrive, preparing my beverage ?? and a snack, amazing customer service!

They always take great care of me in a timely manner, from the time I arrive, preparing my beverage ?? and a snack, amazing customer service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We are so happy to hear that you consistently have a great experience with us and that our staff provides excellent customer service. We appreciate your support and look forward to seeing you again soon!

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I had an amazing experience over here. They found me the car that I wanted at a great price. The sales rep. Julian was very informative and the manager was great. Thank you so much.

I had an amazing experience over here. They found me the car that I wanted at a great price. The sales rep. Julian was very informative and the manager was great. Thank you so much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with us. Thanks for choosing us!

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Great dealership and great service from the salesman. Very professional and informative. They got me the best deal.

Great dealership and great service from the salesman. Very professional and informative. They got me the best deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are thrilled to hear that you had a great experience with us! Thank you for choosing us!

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Mr. Reza was outstanding in helping me buy my EQS. Knowledgeable, fast, understanding and professional. Eric in the financing side took care of everything super fast and professionally. 10 stars. Loved these guys. Will buy from them again for sure.

Mr. Reza was outstanding in helping me buy my EQS. Knowledgeable, fast, understanding and professional. Eric in the financing side took care of everything super fast and professionally. 10 stars. Loved these guys. Will buy from them again for sure.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ag, thank you so much for your wonderful review! We're thrilled to hear that Mr. Reza and Eric provided you with outstanding, customer-centric service during your EQS purchase. Your trust in our team means the world to us, and we can't wait to assist you again in the future!

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Mr. Reza was outstanding in helping me buy my EQS. Knowledgeable, fast, understanding and professional. Eric in the financing side took care of everything super fast and professionally. 10 stars. Loved these guys. Will buy from them again for sure.

Mr. Reza was outstanding in helping me buy my EQS. Knowledgeable, fast, understanding and professional. Eric in the financing side took care of everything super fast and professionally. 10 stars. Loved these guys. Will buy from them again for sure.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Arin, for your fantastic review! We're thrilled to hear that Mr. Reza and Eric provided you with outstanding, customer-centric service during your EQS purchase. Your trust in our team means the world to us, and we can't wait to assist you again in the future!

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Greetings, The Sales Representatives greeted us as we entered the showroom. Friendly atmosphere. Thank you!

Greetings, The Sales Representatives greeted us as we entered the showroom. Friendly atmosphere. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the positive review! We appreciate your support and hope to see you again soon!

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purchased a vehicle from this seller, and the mileage that was represented to me was not accurate. After the purchase, I discovered that the actual mileage is different from what was stated at the time of sale. I recommend that anyone considering buying from here carefully verify all vehicle information, especially mileage, before making a purchase. I am currently working to resolve this issue.

purchased a vehicle from this seller, and the mileage that was represented to me was not accurate. After the purchase, I discovered that the actual mileage is different from what was stated at the time of sale. I recommend that anyone considering buying from here carefully verify all vehicle information, especially mileage, before making a purchase. I am currently working to resolve this issue.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fuad, Thank you for bringing your experience to our attention. We regret to hear you have had this experience with us, and we would appreciate the opportunity to speak with you directly. Please reach out to our General Manager at (855) 677-2690 when you have a chance.

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