Reviews
All Star Ford went above and beyond with helping me
All Star Ford went above and beyond with helping me finding the right truck. I won’t use anyone else from here on out.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and they were able to get my van delivered to my
Friendly and they were able to get my van delivered to my home on time!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Communication was very poor.
Communication was very poor. Part on back order with no ETA. No rental offered. When I came in to get something from my car I was told the car was done just needed a test drive and car wash and that it would be ready in the morning. I didn’t get a call until 12 noon and then still had to wait for it to be washed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback regarding your experience at All Star Ford. Please contact our Customer Relations Department at 925-752-7865 to further discuss your concerns.
He was great , That's the reason why we probably bought
He was great , That's the reason why we probably bought the truck, Is good customer service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lewis Kandel is great to work with!
Lewis Kandel is great to work with! I appreciate his honesty and how hard he works for us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We experienced various problems starting with the service
We experienced various problems starting with the service appointment, then the air conditioner stopped working and then the wire harness, but the problems were resolved.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All Star Ford provided Excellent customer service and
All Star Ford provided Excellent customer service and work on my vehicle. I always enjoy going here
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are great I am for sure.
They are great I am for sure. Going to buy more vehicles off them in the future. When you buy a new vehicle off them they make you feel like family. Thank you guys so much. I love my new Maverick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful and friendly.
Helpful and friendly. Took care of my car on time. Sent reminders of my appointment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First time that my car was done in an hour.
First time that my car was done in an hour. WilliamsIII listened to my needs and delivered.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair