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Pacific BMW

(4,372 reviews)
Visit Pacific BMW
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (818) 937-0209 (818) 937-0209
Used (818) 937-0186 (818) 937-0186
Service (818) 296-0203 (818) 296-0203

Inventory

See all 608 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 1998.
Since 1982 our family owned dealership has been serving customers in the Glendale area. We love working in SoCal and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from the latest manufacturer information Opens in New Window and we will tell you everything that you want to know about the car buying process.
Practicality Performance and Style

Service center

Phone number (818) 296-0203

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(4,372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nelli and Alejandra were extremely accommodating while we

Nelli and Alejandra were extremely accommodating while we were looking for a new EV. Nelli even delivered the car to our home!

Nelli and Alejandra were extremely accommodating while we

Nelli and Alejandra were extremely accommodating while we were looking for a new EV. Nelli even delivered the car to our home!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear our team provided you with excellent service. Thank you for choosing Pacific BMW. Wishing you many great drives in your new EV!

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I had good experience thank you for everything.

I had good experience thank you for everything. I will recommend for sure thank you again

I had good experience thank you for everything.

I had good experience thank you for everything. I will recommend for sure thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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No hassles do the right things.

No hassles do the right things. Fair deals and good customer service. Will come back again

No hassles do the right things.

No hassles do the right things. Fair deals and good customer service. Will come back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We're glad to hear about your satisfaction with our services and fair deals at Pacific BMW.

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Like always Rafi went above and beyond to find the car

Like always Rafi went above and beyond to find the car which fits our needs. He explained everything throughly and helped us to get the best deal fitting our budget.

Like always Rafi went above and beyond to find the car

Like always Rafi went above and beyond to find the car which fits our needs. He explained everything throughly and helped us to get the best deal fitting our budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Process was fast and easy.

Process was fast and easy. Everyone was professional and courteous , they called me uber to pick up my car

Process was fast and easy.

Process was fast and easy. Everyone was professional and courteous , they called me uber to pick up my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Simon is back.

Simon is back. What more do I need to say? He is the Korean Kingpin for BMW sales.

Simon is back.

Simon is back. What more do I need to say? He is the Korean Kingpin for BMW sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your positive experience with our team. Thank you for choosing Pacific BMW.

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Great customer service.

Great customer service. Especially Arthur was extremely helpful and knowledgeable about all the packages and features

Great customer service.

Great customer service. Especially Arthur was extremely helpful and knowledgeable about all the packages and features

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that you had a great experience with our team at Pacific BMW. Thank you for your kind words and support.

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He was patient in answering all of my questions,

He was patient in answering all of my questions, explained everything clearly, and never pressured me into making a decision. What really stood out was his honesty and dedication — he went above and beyond to ensure the entire process was smooth, efficient, and stress-free. If you’re looking for a salesperson who is knowledgeable, trustworthy, and truly cares about his customers, I highly recommend asking for Gary. He made what can often be a stressful process feel seamless and enjoyable. Aram Brutyan

He was patient in answering all of my questions,

He was patient in answering all of my questions, explained everything clearly, and never pressured me into making a decision. What really stood out was his honesty and dedication — he went above and beyond to ensure the entire process was smooth, efficient, and stress-free. If you’re looking for a salesperson who is knowledgeable, trustworthy, and truly cares about his customers, I highly recommend asking for Gary. He made what can often be a stressful process feel seamless and enjoyable. Aram Brutyan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team. We strive to make each visit smooth and efficient at Pacific BMW. Wishing you many great drives ahead.

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The customer service that Rafy Hatamian provided me was

The customer service that Rafy Hatamian provided me was exceptional. He answered my calls and texts promptly and just an honest person. No surprises.

The customer service that Rafy Hatamian provided me was

The customer service that Rafy Hatamian provided me was exceptional. He answered my calls and texts promptly and just an honest person. No surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear you had an exceptional experience with our team. Thank you for sharing your feedback about Pacific BMW.

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We like to thank Gary Minassian for his service, thank

We like to thank Gary Minassian for his service, thank you for assisting us, Great experience. Thank you, Gary

We like to thank Gary Minassian for his service, thank

We like to thank Gary Minassian for his service, thank you for assisting us, Great experience. Thank you, Gary

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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