Pacific BMW

Friendly sale person and dealership. James is a very knowledgable person and offered good and smooth sale transaction.

Greg Poland specifically was phenomenal in getting the deal done. The process of choosing the perfect car for me at the right price point was essential. Greg did a magnificent job. I will be back to purchase another vehicle from him soon

My X5 was 1-year old. Very Nice establishment. Variety of Vehicles. Took care of a BlueTooth (lack of) connection in a timely manner (a part was needed). Staff are great. Coffee is great! I normally just pay for price, tax, registration, & DMV. I opted for an extension warranty because these vehicles are expensive. I do not think I will use (5% chance to use, 95% wasted money). Warranty added 2-years AFTER BMW warranty. So why cutting 2-Stars? When you are in the Finance room, dozens of papers to sign (mostly disclosures to comply with laws AND protecting the dealer), We rely on the person telling us “this paper is to say buying as is, this paper is to say no financing, etc..). If I am to read all the fine print (which I did after going home —too late), the next person will wait 2-hours more! In my case: I specifically asked that the car had no accidents! Answer was No (verbal) and was directed to the clean CarFax report, which I read. But on the 41st page, I signed on a paper that says (disclosure) that the Vehicle had “Right Rear Door & Wheel’s molding have been repaired & painted”!! How bad was the damage? I have no pictures. I would have backed away from the purchase or negotiated a price drop! Something.. Finally: “certified” vehicle (from BMW I mean) is useless in my opinion, instead of listing the dozens of dozens of items not covered, it would be easier to list what IS actually covered.

Nice great job bmw like color is gray look new different 2026 3x beautiful happy

Very patient with us as we took several test drives over 6 months. And absolutely no pressure.

Long time customer. Amie is an outstanding Service Advisor. Amazing customer service after dealing with her for 20 years. Ed Gabreilyan was an excellent Sales Associate. Low key and very easy to deal with. Love my new Z4 M40i

Great experience all around! The salesperson, Ed, was excellent, the process was painless, and the transaction took very little time.

Top customer service thank you for everything My 2 nd car I just buy some dealer

The entire team at Pacific BMW is one fantastic unit. They all took a personal interest in my transaction. They were all professional, polite, courteous, and friendly. they all were sincerely interested in my experience there. I appreciate the service and care shown along with the knowledge that I can call on any of the team should I have any questions in the future. They are all great people. I will forever highly recommend your dealership to everyone that asks. (and those that don't)

I drive from Lancaster California for both my leases and my services because the BMW team and Pacific are top notch in customer service and more. As for James Kim and Eric, top notch, treated me like royalty, I highly recommend doing business with this car dealer ship at Pacific BMW.