Reviews
James Kim is an extremely knowledgeable, friendly and honest salesman. He is also patient and not likely to sell you the wrong car. He’ll help you find the right car for YOU. I would HIGHLY recommend working with him.
James Kim is an extremely knowledgeable, friendly and honest salesman. He is also patient and not likely to sell you the wrong car. He’ll help you find the right car for YOU. I would HIGHLY recommend working with him.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your recommendation. We appreciate your feedback about our team at Pacific BMW.
I had an amazing car-buying experience at Pacific BMW thanks to Bob and James. From the moment I walked into the dealership, both of them went above and beyond to make sure I was comfortable and well taken care of. Bob was incredibly knowledgeable, attentive, and patient as we looked at different options. He took the time to answer all of my questions and made sure I found the perfect vehicle without ever making me feel pressured or rushed. James was equally phenomenal, handling the logistics and communication flawlessly. His professionalism, transparency, and friendly attitude turned what is usually a stressful process into an absolute breeze. Even after the sale, his communication has been excellent. If you are looking for a seamless, honest, and top-tier experience at Pacific BMW, I highly recommend asking for Bob and James. They are absolute professionals who truly care about their customers!
I had an amazing car-buying experience at Pacific BMW thanks to Bob and James. From the moment I walked into the dealership, both of them went above and beyond to make sure I was comfortable and well taken care of. Bob was incredibly knowledgeable, attentive, and patient as we looked at different options. He took the time to answer all of my questions and made sure I found the perfect vehicle without ever making me feel pressured or rushed. James was equally phenomenal, handling the logistics and communication flawlessly. His professionalism, transparency, and friendly attitude turned what is usually a stressful process into an absolute breeze. Even after the sale, his communication has been excellent. If you are looking for a seamless, honest, and top-tier experience at Pacific BMW, I highly recommend asking for Bob and James. They are absolute professionals who truly care about their customers!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great transaction, I thank the entire team I worked with at Pacific BMW. Would happily purchase another vehicle!
Great transaction, I thank the entire team I worked with at Pacific BMW. Would happily purchase another vehicle!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback. We appreciate your kind words about our team at Pacific BMW. We look forward to serving you again in the future.
I purchased a one-off BMW M2 G87 from the dealership and I had an excellent experience working with Thomas Kamenos, the Sales Manager, and Juan, who helped me set up the car and paired it with my phone and BMW app. Also Ray in the Finance Department was very helpful. Basically every one at the dealership was friendly and everyone who I made eye contact with greeted me. I am very happy with the new “toy” and I would recommend working with Thomas if you are thinking about purchasing a BMW.
I purchased a one-off BMW M2 G87 from the dealership and I had an excellent experience working with Thomas Kamenos, the Sales Manager, and Juan, who helped me set up the car and paired it with my phone and BMW app. Also Ray in the Finance Department was very helpful. Basically every one at the dealership was friendly and everyone who I made eye contact with greeted me. I am very happy with the new “toy” and I would recommend working with Thomas if you are thinking about purchasing a BMW.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with our team at Pacific BMW. We're glad to hear you're happy with your BMW M2 G87 and the service you received. Your recommendation means a lot to us.
I neaver been there was my first time I got it a good experience.the sale person was very friendly then I got my experience he helped me to I got car dry them
I neaver been there was my first time I got it a good experience.the sale person was very friendly then I got my experience he helped me to I got car dry them
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with our team at Pacific BMW. We're glad to hear the service met your expectations. We appreciate your feedback.
Great experience at Pacific BMW—friendly staff, excellent service, and a smooth, stress-free car-buying experience.
Great experience at Pacific BMW—friendly staff, excellent service, and a smooth, stress-free car-buying experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with our team at Pacific BMW. We appreciate your feedback and are glad to hear the service met your expectations.
Bob Shehab has officially raised the bar on what it means to have a full service dealership. From helping us find the right model to setting up our phone to control the car, and even referred us to an excellent electrician to install our charger. Thank you, Bob!
Bob Shehab has officially raised the bar on what it means to have a full service dealership. From helping us find the right model to setting up our phone to control the car, and even referred us to an excellent electrician to install our charger. Thank you, Bob!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Pacific BMW. We appreciate your feedback and are glad to hear about the support you received.
Excellent service! They provided everything I needed and they made sure I was satisfied with my purchase.
Excellent service! They provided everything I needed and they made sure I was satisfied with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback. We appreciate your business and are glad to hear you were satisfied with your purchase at Pacific BMW.
Ed was by far the best salesman I dealt with at several BMW dealerships in San Diego & L.A. He is so knowledgeable about the cars & was also extremely helpful & just nice to work with. He helped me find my perfect new BMW, a beautiful blue X2, & I am very happy both with my new car & my experience with Ed & Pacific BMW! I’m not sure who the person is who is named in this survey but Ed was my salesman & this review is based upon his outstanding service!
Ed was by far the best salesman I dealt with at several BMW dealerships in San Diego & L.A. He is so knowledgeable about the cars & was also extremely helpful & just nice to work with. He helped me find my perfect new BMW, a beautiful blue X2, & I am very happy both with my new car & my experience with Ed & Pacific BMW! I’m not sure who the person is who is named in this survey but Ed was my salesman & this review is based upon his outstanding service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team at Pacific BMW. We're glad to hear you are happy with your new blue X2 and the service provided. Your feedback is appreciated.
Arthur was incredible. Friendly, knowledgeable, and great to work with. He helped us get into our first BMW. He is the reason we came to the dealership, and he’s one of the main reasons we’ll be back!
Arthur was incredible. Friendly, knowledgeable, and great to work with. He helped us get into our first BMW. He is the reason we came to the dealership, and he’s one of the main reasons we’ll be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team at Pacific BMW. We're glad Arthur provided helpful service during your first BMW purchase. We appreciate your feedback and look forward to assisting you again.