Reviews
I had a wonderful experience working with Rene, Ray and Thomas at Pacific BMW. They were both incredibly helpful, professional, and easy to work with throughout the entire process. This was honestly the best experience I’ve had at a dealership in a very long time, and I would highly recommend them to anyone looking for a smooth and enjoyable car-buying experience!
I had a wonderful experience working with Rene, Ray and Thomas at Pacific BMW. They were both incredibly helpful, professional, and easy to work with throughout the entire process. This was honestly the best experience I’ve had at a dealership in a very long time, and I would highly recommend them to anyone looking for a smooth and enjoyable car-buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I ordered a car and the car buying experience was good but communication could be improved. I struggled to pull information out of my sales person about my car's status.
I ordered a car and the car buying experience was good but communication could be improved. I struggled to pull information out of my sales person about my car's status.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Matthew, Your feedback is highly valued here, and we appreciate you taking the time to share your thoughts. It's great to learn that you had a positive car-buying experince wth our Sales Team. However, we would like the chance to speak with you about the quality of communication you encountered regarding your vehicle's status. Please email us with your preferred contact information at a time that is best for you. Thank you, Pacific BMW Team [email protected]
Very good customer relations and service, very clean and friendly and I like the lookation too!!
Very good customer relations and service, very clean and friendly and I like the lookation too!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback. We appreciate your kind words about our customer service and location. Pacific BMW values your support.
Worked with Frank & Sogol, and both were very professional and easy to deal with. Quickly came to terms on a car, and Ray in Finance whisked me through the process.
Worked with Frank & Sogol, and both were very professional and easy to deal with. Quickly came to terms on a car, and Ray in Finance whisked me through the process.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team at Pacific BMW. We appreciate your feedback and are glad the process was smooth for you.
First time buying a bmw and Did not like the experience at Pacific Bmw M440i
First time buying a bmw and Did not like the experience at Pacific Bmw M440i
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, We would like to learn more about your recent BMW M440i purchasing experience with our Sales Team. We pride ourselves on the high-quality standards we maintain here and would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to us? Thank you, Pacific BMW Team [email protected]
I sold my 2022 330i bmw to the dealership on Saturday 7/18 for $18,000 they matched to carmax. Leased a 2026 228 grand and put $3,000 down. I owed on my loan with BMW approx $8,300. So am awed $6,622.69 which ai did not leave a check with. Had I known that like have sold to carmax. The salesman offered to expedite the check. I asked if it can be direct deposit via text and he never responded. Three days later I called the sales manager Thomas and it’s been 24 hours and haven’t heard from him. Not great experience. Not happy am being ignored.
I sold my 2022 330i bmw to the dealership on Saturday 7/18 for $18,000 they matched to carmax. Leased a 2026 228 grand and put $3,000 down. I owed on my loan with BMW approx $8,300. So am awed $6,622.69 which ai did not leave a check with. Had I known that like have sold to carmax. The salesman offered to expedite the check. I asked if it can be direct deposit via text and he never responded. Three days later I called the sales manager Thomas and it’s been 24 hours and haven’t heard from him. Not great experience. Not happy am being ignored.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Simon Lee the salesman helped me getting the exact car I wanted and was very helpful.
Simon Lee the salesman helped me getting the exact car I wanted and was very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We appreciate your feedback about our team helping you find the right car. Pacific BMW values your business.
Fast responses, little hassle, competitive pricing and trade-in.. Financing through BMWFS was excellent, as usual.
Fast responses, little hassle, competitive pricing and trade-in.. Financing through BMWFS was excellent, as usual.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting our fast responses and financing through BMWFS. We appreciate your feedback on pricing and trade-in as well. Pacific BMW values your business.
Greg and his team were great. As always. I've purchased many cars from Greg over the past 20 years and will continue to do so.
Greg and his team were great. As always. I've purchased many cars from Greg over the past 20 years and will continue to do so.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Pacific BMW. We appreciate your loyalty over the years.
I had the best experience with Nelly and the sales team as well as the finance. I will 100% recommend friends and family to go there.
I had the best experience with Nelly and the sales team as well as the finance. I will 100% recommend friends and family to go there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Pacific BMW. We appreciate your positive feedback about our sales and finance teams.