Reviews
Excellent service by Mona and the team.
Excellent service by Mona and the team. Respectful and always responsive to questions. It’s our 4th car with Calabasas Mercedes!👏
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty and for sharing your experience with Mona and our team. We're glad to have earned your trust for four vehicles.
Mona (Sales) was very helpful, friendly, informative and
Mona (Sales) was very helpful, friendly, informative and answered all of my questions and addressed my concerns. David (Manager) helped to fill in the gaps and provide me with better photos than were online?so appreciated. Wael (Finance) topped off the purchase by explaining all of the finance (yawn) info in a much less boring way! All in all?I was very hesitant to purchase online and then go pick up the car that I wanted. This team made my car purchase a very pleasant experience. Thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Stephanie! We're pleased that Mona, David, and Wael made your online purchase experience smooth and enjoyable.
Mona (Sales) was very helpful, friendly, informative and
Mona (Sales) was very helpful, friendly, informative and answered all of my questions and addressed my concerns. David (Manager) helped to fill in the gaps and provide me with better photos than were online—so appreciated. Wael (Finance) topped off the purchase by explaining all of the finance (yawn) info in a much less boring way! All in all…I was very hesitant to purchase online and then go pick up the car that I wanted. This team made my car purchase a very pleasant experience. Thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, decidedlyquirky, for your wonderful review! We're thrilled to hear that Mona, David, and Wael provided you with helpful, friendly, and informative service, making your car purchase a pleasant experience. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future!
They were fast, easy to deal with, professional and the
They were fast, easy to deal with, professional and the deal worked perfectly for me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and for sharing your positive experience. We're glad everything worked out well for you.
Excellent service and professional work .
Excellent service and professional work . Thank you for delivery its was quickly same day . I’m enjoying driving.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Victoria, we are so pleased you enjoyed your visit to Mercedes-Benz of Calabasas! We can't wait to see you again, have a great day.
10/10 Love the car! Thank you for making it easy and fast.
Hessam was great.
Hessam was great. Offered me a killer deal. Friendly kind and genuine. Very happy with my car. Alex. Calm and patient and took his time showing us how to utilize the car and gadgets!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We're thrilled to hear that you had a great experience with Hessam and that you're loving your new car. Happy driving!
I had a great car buying experience thanks to Mona at
I had a great car buying experience thanks to Mona at Mercedes-Benz of Calabasas. From start to finish, she was incredibly helpful and made the entire process seamless. I found the SUV online, and she guided me through financing and the down payment without me ever needing to be there in person. Everything went so smoothly. Highly recommend!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your glowing review! Our team at Mercedes-Benz of Calabasas is dedicated to providing a seamless and efficient car-buying experience. We appreciate your recommendation and hope you enjoy your new SUV!
I had an exceptional experience working with Sally at
I had an exceptional experience working with Sally at Mercedes-Benz of Calabasas. From the moment I walked in, she was professional, knowledgeable, and genuinely focused on helping me find the right car?not just making a sale. Sally took the time to understand exactly what I was looking for, answered all my questions with patience, and made the entire process smooth and stress-free. Her attention to detail and commitment to customer satisfaction really stood out. If you?re looking for someone who is honest, responsive, and truly cares about her clients, I highly recommend asking for Sally. She made what can often be an overwhelming experience feel easy and even enjoyable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Seyedeh Ayda Alyassin, for your wonderful review! We're thrilled to hear that Sally provided you with exceptional service and made your car-buying experience smooth and enjoyable. Your kind words about her professionalism and customer-centric approach truly reflect our commitment to honesty and reliability, and we look forward to supporting you again in the future!
Everything was perfect!
Everything was perfect! The car was delivered on time and everything was set up for me. I believe I got a great deal and great service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind review! We are thrilled to hear that you had a positive experience with us and that everything went smoothly for you. We look forward to serving you again in the future!
They don?
They don?t call you when promised and even when you call them, they never get back to you! It?s hard to get a hold of them which makes it difficult to even communicate.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sally, Thank you for your feedback. We regret to hear you have had this experience with us, and we would appreciate the opportunity to speak with you directly. Please reach out to our General Manager at (818) 918-6234 at your earliest convenience.