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Mercedes-Benz of Calabasas

(1,117 reviews)
Visit Mercedes-Benz of Calabasas
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (855) 862-0548 (855) 862-0548
Used (855) 870-1230 (855) 870-1230
Service (855) 870-1634 (855) 870-1634

Reviews

(1,117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We have got 3 cars from this dealer , very friendly staff

We have got 3 cars from this dealer , very friendly staff and clean environment. Will definitely recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Calabasas. We do hope we can be of assistance in the future. Take care!

We had a great experience buying our car from this

We had a great experience buying our car from this dealership. The whole process was smooth and easy. Sally was amazing—she was very kind, patient, and helpful from start to finish. She answered all of our questions and made sure we felt comfortable with everything. We truly appreciate her help and professionalism. Thank you Sally for making this such a positive experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Yousefi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Calabasas. We do hope we can be of assistance in the future. Take care!

Buying a car from MB of Calabasas was a great experience.

Buying a car from MB of Calabasas was a great experience. Vic was very helpful and made sure we picked the right car and helped us get a fair deal as well. We will definitely be returning to MB Calabasas in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mohammed, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Calabasas. We can't wait to see you again, have a great day.

Everything was great!

Everything was great! Our sales guy was super friendly and made us feel comfortable. The only issue is that one of the ladies interrupted us and the finance manager in the middle of our paperwork so someone else could sign their papers. The person signing the paperwork was awkwardly standing in the office for a couple minutes while she went to do something. She didn?t say anything like I?m sorry for the interruption or anything like that. We have all been there for a while and everyone wants to go home. Not an excuse to rudely interrupt. The finance manager did apologized a couple times.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My review about the service department at Mercedes-Benz

My review about the service department at Mercedes-Benz of Calabasas keeps disappearing, so I’m posting it again. I strongly advise against using their service department. They grossly overestimate repair costs—by as much as ten times. After a minor accident, they quoted me around $22,000 in repairs. However, when my insurance inspector reviewed the car, it turned out that the parts they claimed needed replacement were actually fine, and the total legitimate cost was only $3,200. This dealership appears to inflate repair estimates to make extra profit. If you need service or repairs, avoid this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bruce, Thank you for bringing your experience to our attention. We regret to hear that you had this experience with us, and would appreciate the opportunity to address your concerns regarding the estimated repairs directly. Please reach out to our General Manager at (818) 918-6234 at your earliest convenience.

My review about the service department at Mercedes-Benz

My review about the service department at Mercedes-Benz of Calabasas keeps disappearing, so I’m posting it again. I strongly advise against using their service department. They grossly overestimate repair costs—by as much as ten times. After a minor accident, they quoted me around $22,000 in repairs. However, when my insurance inspector reviewed the car, it turned out that the parts they claimed needed replacement were actually fine, and the total legitimate cost was only $3,200. This dealership appears to inflate repair estimates to make extra profit. If you need service or repairs, avoid this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for bringing your experience to our attention. We regret to hear that you had this experience with us, and would appreciate the opportunity to address your concerns regarding the estimated repairs directly. Please reach out to our General Manager at (818) 918-6234 at your earliest convenience.

I was looking for a car to purchase for my mom, Vic

I was looking for a car to purchase for my mom, Vic helped me with the entire process and got me exactly what I wanted. I highly recommend working with him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Anwar, we are so happy to read such a great review about Mercedes-Benz of Calabasas! We can't wait to see you again, have a great day.

Vic helped me out with the entire process from start to

Vic helped me out with the entire process from start to finish. He was super helpful and went above and beyond. I highly recommend working with him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anwar, we are so pleased you enjoyed your visit to Mercedes-Benz of Calabasas! We can't wait to see you again, have a great day.

Not only was Ray able to get me in a great car well under

Not only was Ray able to get me in a great car well under my budget, they were the nicest most hospitable group/dealership i have been too! Super helpful and made the process so easy and pleasant! They have a lil of everything in inventory!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sharleen, we are so pleased you enjoyed your visit to Mercedes-Benz of Calabasas! We can't wait to see you again, have a great day.

Best Best Experience with Raystress-free.

Best Best Experience with Raystress-free. He was absolutely amazing knowledgeable whole process was smooth n stressfree. Came for service ended up trade my 2022 gle 350 with lease 450 gle Amg package.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Calabasas. We can't wait to see you again, have a great day.