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M.K. Smith Chevrolet

(970 reviews)
Visit M.K. Smith Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 9:00am–7:00pm Closed

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New (877) 803-6609 (877) 803-6609
Used (888) 376-8951 (888) 376-8951
Service (855) 861-7236 (855) 861-7236

Inventory

See all 137 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2022.
Thank you for visiting M K Smith Chevrolet Second to NONE since1941 your local Chino Chevrolet dealership in San Bernardino County. We sell new Chevrolet Cars Trucks and SUVs near Riverside and Orange County with a great selection of Pre-Owned cars and trucks in a friendly low-pressure atmosphere. Located at 12845 Central Avenue we're easy to find for our San Bernardino Orange and Riverside County Chevrolet customers in Southern California. For specific driving instructions please view our hours and directions page.
Second to NONE since 1941 !!!!!!!

Service center

Phone number (855) 861-7236

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(970 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of M.K. Smith Chevrolet from DealerRater.

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Great experience fast and friendly.

Great experience fast and friendly. Cowboy was very amazing and knowledgeable and helped us out tremendously. Treated like family less than just a number

Great experience fast and friendly.

Great experience fast and friendly. Cowboy was very amazing and knowledgeable and helped us out tremendously. Treated like family less than just a number

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience at M K Smith Chevrolet. It's fantastic to know that Cowboy provided you with amazing and knowledgeable service, making you feel like family. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The M. K. Smith Chevrolet Team

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Everybody was real helpful and accommodating.

Everybody was real helpful and accommodating. Could’ve been better communications on both sides when ordering a truck, but the overall experience was great very happy. And all the salesman were fantastic!

Everybody was real helpful and accommodating.

Everybody was real helpful and accommodating. Could’ve been better communications on both sides when ordering a truck, but the overall experience was great very happy. And all the salesman were fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Chino! It’s great to hear that the team at M K Smith Chevrolet was helpful and accommodating. Your insight regarding communication is appreciated and will be taken into consideration. We're glad you had a positive overall experience and were happy with the sales team. Hope to see you again soon! Sincerely, The M. K. Smith Chevrolet Team

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Everyone we delt with was terrific.

Everyone we delt with was terrific. Ivan went above and beyond to meet our needs!

Everyone we delt with was terrific.

Everyone we delt with was terrific. Ivan went above and beyond to meet our needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Doug! We're happy to hear you had such a positive experience at M K Smith Chevrolet, and we're especially glad that Ivan was able to go above and beyond for you. We truly appreciate your feedback and hope to see you again soon. Sincerely, The M. K. Smith Chevrolet Team

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Our salesman was Jose Vazquez and he made a day that we

Our salesman was Jose Vazquez and he made a day that we thought was going to be dreadful, so enjoyable. He was patient and kind and answered all of our questions with no hesitation. He was so knowledgeable of all the cars, was friendly and so helpful. This was the best car dealership experience we have ever had. We will be recommending MK Smith Chevrolet to our friends and family moving forward. Thank you for your help Jose!

Our salesman was Jose Vazquez and he made a day that we

Our salesman was Jose Vazquez and he made a day that we thought was going to be dreadful, so enjoyable. He was patient and kind and answered all of our questions with no hesitation. He was so knowledgeable of all the cars, was friendly and so helpful. This was the best car dealership experience we have ever had. We will be recommending MK Smith Chevrolet to our friends and family moving forward. Thank you for your help Jose!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear that Jose made your visit enjoyable and stress-free. His knowledge, patience, and dedication to helping our customers truly set the tone for a great experience. We’re grateful for your recommendation and look forward to serving you and your friends and family in the future. Enjoy your new vehicle! Sincerely, The M. K. Smith Chevrolet Team

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MK Smith team and especially cowboy the salesman were

MK Smith team and especially cowboy the salesman were very family, friendly and helpful. I will definitely be coming back here again.

MK Smith team and especially cowboy the salesman were

MK Smith team and especially cowboy the salesman were very family, friendly and helpful. I will definitely be coming back here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Anthony! We appreciate your kind words about the team at M K Smith Chevrolet, especially Cowboy. We're thrilled to hear you had a family-friendly and helpful experience. We look forward to welcoming you back again soon! Sincerely, The M. K. Smith Chevrolet Team

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The entire team was great.

The entire team was great. I had an awesome experience. I was in and out with my new truck hasslefree. I would highly recommend MK Smith Chevrolet and the team.

The entire team was great.

The entire team was great. I had an awesome experience. I was in and out with my new truck hasslefree. I would highly recommend MK Smith Chevrolet and the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Tom! It's great to hear that you had an awesome experience with us at M K Smith Chevrolet and that you were able to get your new truck hassle-free. Your recommendation means a lot to our team. We look forward to seeing you again soon! Sincerely, The M. K. Smith Chevrolet Team

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I give this dealership my highest recommendation.

I give this dealership my highest recommendation. The process of leasing my new EV was painless, and everything went as expected, which is very rare when purchasing a car. The sales team and sales management were extremely helpful and answered all of my questions.

I give this dealership my highest recommendation.

I give this dealership my highest recommendation. The process of leasing my new EV was painless, and everything went as expected, which is very rare when purchasing a car. The sales team and sales management were extremely helpful and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Beth! We greatly appreciate your highest recommendation and are thrilled to hear that leasing your new EV was a painless experience. Our team at M K Smith Chevrolet is dedicated to providing excellent service, and it’s great to know they were helpful and informative throughout the process. We look forward to assisting you again in the future! Sincerely, The M. K. Smith Chevrolet Team

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I took my car in for an oil change (with an appointment).

I took my car in for an oil change (with an appointment). Four hours later, since I didn’t hear anything from anyone, I called them only to find they hadn’t even touched the car yet. So I picked up the car to take it elsewhere. I spoke with the manager who was unapologetic and debated with me. Unfortunately it wasn’t a good experience.

I took my car in for an oil change (with an appointment).

I took my car in for an oil change (with an appointment). Four hours later, since I didn’t hear anything from anyone, I called them only to find they hadn’t even touched the car yet. So I picked up the car to take it elsewhere. I spoke with the manager who was unapologetic and debated with me. Unfortunately it wasn’t a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand how frustrating it can be when expectations are not met, especially regarding your scheduled oil change. Your feedback is important to us, and we appreciate you bringing this to our attention. If you would like to discuss this further, please feel free to contact M. K. Smith Chevrolet directly. We value the opportunity to improve and hope to serve you better in the future. Sincerely, The M. K. Smith Chevrolet Team

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I took my truck in for services that needed to be done.

I took my truck in for services that needed to be done. They were really good on updating me and keeping me in the loop. They had great customer service and were done with my truck in a timely matter.

I took my truck in for services that needed to be done.

I took my truck in for services that needed to be done. They were really good on updating me and keeping me in the loop. They had great customer service and were done with my truck in a timely matter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're glad to hear that you had a great experience while getting your truck serviced at M K Smith Chevrolet. Keeping you informed and providing excellent customer service is our priority. We appreciate your positive feedback and hope to see you again soon for any future needs! Sincerely, The M. K. Smith Chevrolet Team

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I was having trouble with my 2018 equinox.

I was having trouble with my 2018 equinox. I had taken it to several dealerships to have it fixed and each time there would be a new problem. I was at my wits end when I spoke to Jose and Luke at MK. They welcomed to me in and worked with me to find a car that suited me perfectly. They were very considerate of my situation and worked to get me the best deal. They also showed me how the extended warranties would have protected me in the situation I was in with my equinox. I signed up for the extended warranty, knowing that it offers me some peace of mind. I am happy that MK is so close to my house. I will visit here as often as I can for service and I will recommend their sales team to my friends!

I was having trouble with my 2018 equinox.

I was having trouble with my 2018 equinox. I had taken it to several dealerships to have it fixed and each time there would be a new problem. I was at my wits end when I spoke to Jose and Luke at MK. They welcomed to me in and worked with me to find a car that suited me perfectly. They were very considerate of my situation and worked to get me the best deal. They also showed me how the extended warranties would have protected me in the situation I was in with my equinox. I signed up for the extended warranty, knowing that it offers me some peace of mind. I am happy that MK is so close to my house. I will visit here as often as I can for service and I will recommend their sales team to my friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful feedback, Tony! We're thrilled to hear about your positive experience with Jose and Luke at M K Smith Chevrolet. It's great that they were able to help you find the perfect solution and explain the benefits of the extended warranty for your 2018 Chevrolet Equinox. We appreciate your recommendation and look forward to seeing you for service in the future! Safe travels! Sincerely, The M. K. Smith Chevrolet Team

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