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Fitzgerald Toyota Gaithersburg

(1,843 reviews)
Visit Fitzgerald Toyota Gaithersburg
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday 11:00am–6:00pm 8:00am–12:00pm
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 825-9049 (301) 825-9049
Used (301) 637-7258 (301) 637-7258
Service (301) 637-6211 (301) 637-6211

Reviews

(1,843 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Toyota Gaithersburg from DealerRater.

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My wife and I found Chris while searching reviews, He was

My wife and I found Chris while searching reviews, He was highly rated and our experience with him lived up to his reputation. He was super helpful throughout our selection and buying process, as was our experience with the staff at FitzMall. He was extremely patient during a very hectic time. He and the FitzMall staff made the buying process easy and seamless. He communicated regularly. Our vehicle, a Hybrid Camry, was delivered on time. We found the service staff equally helpful and I was very impressed with how integrated into the community the Dealership is and how they follow Green practices, all while respecting DEI practices. I am glad to recommend Chris and FitzMall to anyone interested in purchasing a Toyota vehicle.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was helped by Chris Ogene through Hermie Banagan to

I was helped by Chris Ogene through Hermie Banagan to purchase my new Toyota RAV4 and was impressed with his customer service in helping me find the right car ai wanted. They made it so easy and even delivered the car to me. They are simply amazing individuals and you can trust them to help you too!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

I want to thank Mr.

I want to thank Mr. Ban for the time he took over Labor Day weekend to show me the vehicles I was interest in, and talk through the details. I am very satisfied with the service I received and the RAV4 I purchased.

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  • Overall experience 5.0
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I am very happily satisfied with how Timothy helped me

I am very happily satisfied with how Timothy helped me out with getting my Toyota Tundra 2025! Excellent Salesman! Very sweet and kind! 10/10 and more! Thank you!

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  • Overall experience 5.0
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I had an outstanding experience working with Chris.

I had an outstanding experience working with Chris. From the moment I walked in, they were professional, knowledgeable, and genuinely focused on helping me find the right car rather than just making a sale. They answered all of my questions thoroughly, provided clear explanations on pricing and financing, and were never pushy. What stood out most was their transparency and patience throughout the process—they took the time to understand my needs and made sure I felt comfortable with my decision. Thanks to their efforts, I drove away in a car I love and felt confident in my purchase. I highly recommend [Salesperson’s Name] to anyone looking for a smooth and stress-free car buying experience.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Chris Ogene was our salesperson.

Chris Ogene was our salesperson. He continually went out of his way to make our recent car purchase exceptional!

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  • Overall experience 5.0
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I love that Fitzgerald is not a high pressure

I love that Fitzgerald is not a high pressure transaction. Chris Odene gave me his full attention and was able to find the Prius I wanted at an other dealer and delivered it to me in 2 days. He h as followed up with me and been very helpful.

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  • Overall experience 5.0
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It was an experience!

It was an experience! Chris made it effortless and stressless. He stayed with me till the end of the transaction and cleared my belongings from the previous car. Thank you. Evans Adu, thank you for always listening and coming up with ways to solve all my car problems. You are the best guys!

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  • Overall experience 5.0
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  • Shopped for a used car
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Really good customer service and highly recommend her ,

Really good customer service and highly recommend her , and she’s very detailed in explaining things . Very nice also !

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  • Overall experience 5.0
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Vaqar was excellent, and answered all ofnour questions

Vaqar was excellent, and answered all ofnour questions about the car and the buying experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.