Reviews
Haley went above and beyond to make sure we were able to
Haley went above and beyond to make sure we were able to get the car of our dreams! I will definitely be referring anyone in need of a car to this dealership. Ten out of ten!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Crown Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kevin Chu is the best!!
I would not have purchased this vehicle from this dealership if it wasn?t for Kevin Chu. He is honest, hardworking and an absolute star!! If you want a Lexus, you need to see Kevin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Danny, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! We look forward to your next visit! Take care!
Great customer service, highly recommend crown lexus!
Great customer service, highly recommend crown lexus! My sales rep ray and Adrianna were great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Crown Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Crown Lexus
Pleasant experience. Oscar was very knowledgeable about the car I was interested in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
I have been bringing my vehicle to crown for about 5
I have been bringing my vehicle to crown for about 5 years now and this is the best place I have been since purchasing my vehicle in 2015. I won't mention the names of the other dealerships I have been to, but they do not compare to crown.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you so much for the positive review! We hope to be of service to you again in the future.
Superior sales department and customer service
This was the second vehicle that I purchased from salesman Francis Tanglao in the past 6 months. He was attentive to the options I was looking for in a vehicle, kept me informed of my ordered vehicle status and was quick to make suggestion for another similarly equipped vehicle when it became available. He was helpful in seeing that I received the vehicle I wanted and the trade in value I needed to make the purchase. I am very pleased with the deal and look forward to working with Francis again in the future should I need another new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the positive review! We hope to be of service to you again in the future.
After initial email I got no response from A.
After initial email I got no response from A. Kang. Bought Mercedes. Terrible customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for letting us know about this issue. Please contact our General Manager at (909) 581-8676 so we can make this up to you.
kevin chu is very nice.
kevin chu is very nice. You can rest assured to find him when you buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Very nice environment, very good service from salesman
Very nice environment, very good service from salesman Kevin Chu and very high efficiency of the whole sales team. Most of importance, the price is very competitive and the inventory is enough for options from customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I planned to stop by to your store and get the price compasion, then I was ready to go to another Lexus dealer store to buy my first Lexus SUV where I had contact with before. After communicating with Kevin Chu and other guys, I gave up going elsewhere and made my order immediately in your store. Your good service and good quality of sales team let me to do a right decision. Thanks a lot.
RX350H
They were willing to work with my needs and get me a car that I really wanted. They didn't pressure me! Awesome sales staff .
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!