Reviews
I checked the website before arriving to see what was in
I checked the website before arriving to see what was in stock. Walked in, gave them the vin I found online and was out within 3 hours. No hassle
I checked the website before arriving to see what was in
I checked the website before arriving to see what was in stock. Walked in, gave them the vin I found online and was out within 3 hours. No hassle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great rating! We are always happy to help!
Fast, friendly service.
Fast, friendly service. David McLean listened to what I wanted and made it happen! I would buy from here again.
Fast, friendly service.
Fast, friendly service. David McLean listened to what I wanted and made it happen! I would buy from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this positive review! Have a wonderful day!
Sales team was straight forward and made the process
Sales team was straight forward and made the process easy, minimizing unnecessary back and forth.
Sales team was straight forward and made the process
Sales team was straight forward and made the process easy, minimizing unnecessary back and forth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We hope to be of service to you again!
My service manager, Kyle, was terrific.
My service manager, Kyle, was terrific. Communicative and straightforward. It was a very good experience. He and the service team took care of all my needs.
My service manager, Kyle, was terrific.
My service manager, Kyle, was terrific. Communicative and straightforward. It was a very good experience. He and the service team took care of all my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate this positive review! Thanks so much!
Every time I come into this dealership they take care of
Every time I come into this dealership they take care of all my needs just like family
Every time I come into this dealership they take care of
Every time I come into this dealership they take care of all my needs just like family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
nealsummers4, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Three time promised key for bed cover.
Three time promised key for bed cover. Never received. GM won't return phone call. Do not trust them.
Three time promised key for bed cover.
Three time promised key for bed cover. Never received. GM won't return phone call. Do not trust them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Michael, thank you for your feedback. I understand your frustration regarding the bed cover key and the delay. The key did have to be special ordered, and we are currently waiting for it to arrive. I have attempted to reach you by phone but have not been able to connect. Please feel free to reach out to me directly so we can coordinate getting this resolved as soon as the key comes in. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
When online try to find out on trade gave us a good trade
When online try to find out on trade gave us a good trade deals so we went in and found a vehicle that we wanted they didn?t have it in stock. Found it at another dealership went through financing financing was very easy and brought our new vehicle from another dealership, picked it up the next day
When online try to find out on trade gave us a good trade
When online try to find out on trade gave us a good trade deals so we went in and found a vehicle that we wanted they didn?t have it in stock. Found it at another dealership went through financing financing was very easy and brought our new vehicle from another dealership, picked it up the next day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Purchased a 2022 f450 king ranch from these folks.
Purchased a 2022 f450 king ranch from these folks. Truck was in phenomenal shape. My salesman was very easy to deal with and very transparent. Took the truck 23 hours to PA.
Purchased a 2022 f450 king ranch from these folks.
Purchased a 2022 f450 king ranch from these folks. Truck was in phenomenal shape. My salesman was very easy to deal with and very transparent. Took the truck 23 hours to PA.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Evan Wallace, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
I held on phone for 14 minutes .
I held on phone for 14 minutes . Then they hung up on me then 11 minutes later when I called back. I was just trying to to pay my bill to pick up my truck. Then the guy said he was busy what did I WANT.
I held on phone for 14 minutes .
I held on phone for 14 minutes . Then they hung up on me then 11 minutes later when I called back. I was just trying to to pay my bill to pick up my truck. Then the guy said he was busy what did I WANT.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Matthew, thank you for your feedback. I understand how frustrating it is to be placed on hold, disconnected, and then not feel properly assisted, especially when you’re simply trying to take care of your bill and pick up your vehicle. That’s not the level of communication or professionalism we expect from our team. We appreciate you bringing this to our attention. If you’d like to discuss your experience further, I’m available directly. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
Ruben in service was great!
Ruben in service was great! Got me what I needed and I was out in less then a hour
Ruben in service was great!
Ruben in service was great! Got me what I needed and I was out in less then a hour
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!