Reviews
Visiting the service department at David McDavid was one
Visiting the service department at David McDavid was one of the worst experiences I have ever had owning vehicles.
Visiting the service department at David McDavid was one
Visiting the service department at David McDavid was one of the worst experiences I have ever had owning vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This process was the worst I have ever had with a service
This process was the worst I have ever had with a service department. From false warantee information to it taking 3 hours to change one tire this service department was lacking.
This process was the worst I have ever had with a service
This process was the worst I have ever had with a service department. From false warantee information to it taking 3 hours to change one tire this service department was lacking.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sterling was very professional and polite , Which made
Sterling was very professional and polite , Which made the car buying process enjoyable! Overall it's been a pleasure doing business with McDavid Ford!
Sterling was very professional and polite , Which made
Sterling was very professional and polite , Which made the car buying process enjoyable! Overall it's been a pleasure doing business with McDavid Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Working with Brian B (General Sales manager) was
Working with Brian B (General Sales manager) was Excellent. Shared with him exactly what I was looking for, which they had...and he gave me an out-the-door price in just a few minutes. No hassles, just easy. Really appreciate the experience. This is my second purchase from McDavid Ford. Thank you. Philip C
Working with Brian B (General Sales manager) was
Working with Brian B (General Sales manager) was Excellent. Shared with him exactly what I was looking for, which they had...and he gave me an out-the-door price in just a few minutes. No hassles, just easy. Really appreciate the experience. This is my second purchase from McDavid Ford. Thank you. Philip C
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Philip C, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Once again with my 3rd visit to NC David Ford to assess
Once again with my 3rd visit to NC David Ford to assess my automotive needs salesman George Jacobson was able to assist me in selecting and making a smooth and speedy transaction with the automobile of my choice. He is always courteous, polite, and professional in the dispatch of his duties and customer relations to maximize satisfaction. Mr Siva Christos was excellent in explaining and making the financial experience pleasant, enjoyable. and expedient.
Once again with my 3rd visit to NC David Ford to assess
Once again with my 3rd visit to NC David Ford to assess my automotive needs salesman George Jacobson was able to assist me in selecting and making a smooth and speedy transaction with the automobile of my choice. He is always courteous, polite, and professional in the dispatch of his duties and customer relations to maximize satisfaction. Mr Siva Christos was excellent in explaining and making the financial experience pleasant, enjoyable. and expedient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi William Barnes, thanks so much for rating us so high! Be safe on the road!
Need to work on communication with customer on the status
Need to work on communication with customer on the status of the vehicle on when the completion of the repairs.
Need to work on communication with customer on the status
Need to work on communication with customer on the status of the vehicle on when the completion of the repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Had a very pleasant experience with this dealership.
Had a very pleasant experience with this dealership. Tek, the sales rep was particularly courteous and helpful.
Had a very pleasant experience with this dealership.
Had a very pleasant experience with this dealership. Tek, the sales rep was particularly courteous and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Service tech was great.
Service tech was great. Service tech was great. Service tech was great. Service tech was great. Service tech was great. Service tech was great. Service tech was great.
Service tech was great.
Service tech was great. Service tech was great. Service tech was great. Service tech was great. Service tech was great. Service tech was great. Service tech was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shawn Akers, thank you for taking the time to leave us this positive review! Have a wonderful day!
Sam did all could do get it done and in a timely manner
Sam did all could do get it done and in a timely manner really seem to care
Sam did all could do get it done and in a timely manner
Sam did all could do get it done and in a timely manner really seem to care
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
The staff was really awesome and I loved the vehicle I
The staff was really awesome and I loved the vehicle I test drove, but life happens and I was not to go through with the purchase
The staff was really awesome and I loved the vehicle I
The staff was really awesome and I loved the vehicle I test drove, but life happens and I was not to go through with the purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!