Reviews
Excellent customer service, The sales rep was very
Excellent customer service, The sales rep was very professional and helpful. Sales rep Bryce, was able to answer all the questions I had and reach out to me fast.
Excellent customer service, The sales rep was very
Excellent customer service, The sales rep was very professional and helpful. Sales rep Bryce, was able to answer all the questions I had and reach out to me fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
They got us an amazing deal!
They got us an amazing deal! Special thanks to Spiro and Siva for helping us make the right choice, and getting my Fiancéin her dream car. Thank you to everyone at McDavid Ford in Fort Worth!
They got us an amazing deal!
They got us an amazing deal! Special thanks to Spiro and Siva for helping us make the right choice, and getting my Fiancéin her dream car. Thank you to everyone at McDavid Ford in Fort Worth!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went in to the dealership to check out the Mach e and
Went in to the dealership to check out the Mach e and drove the car out in about 2 hrs pretty easy process.
Went in to the dealership to check out the Mach e and
Went in to the dealership to check out the Mach e and drove the car out in about 2 hrs pretty easy process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bryce was very knowledgeable about the trucks features.
Bryce was very knowledgeable about the trucks features. He was a great salesman and not pushy.
Bryce was very knowledgeable about the trucks features.
Bryce was very knowledgeable about the trucks features. He was a great salesman and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
McDavid Ford was so easy to work with.
McDavid Ford was so easy to work with. No lowballing my trade in like others, and George and Jonathan were extremely helpful.
McDavid Ford was so easy to work with.
McDavid Ford was so easy to work with. No lowballing my trade in like others, and George and Jonathan were extremely helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clean, the representatives are amicable,professional and
Clean, the representatives are amicable,professional and willing to help. Finance rep was very helpful.
Clean, the representatives are amicable,professional and
Clean, the representatives are amicable,professional and willing to help. Finance rep was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Brian Fabian probably has the worst customer service in
Brian Fabian probably has the worst customer service in Texas if not America. These people are lazy and couldn’t care less about your issues. Had my truck for a month before anything was done with it. It needed 9 hours worth of labor. Parts in stock. When you call up you’ll get an answer from the lady then told no one’s available. Ask for a manager and you’ll be told they don’t have one and hang up. I’m sorry if you’ve bought anything from these people. Truck I bought was online for a price then when asked to do paperwork they added another 20k because they needed to run it through the shop. Don’t fall for any of there games they will try to get you. Worst dealership period.
Brian Fabian probably has the worst customer service in
Brian Fabian probably has the worst customer service in Texas if not America. These people are lazy and couldn’t care less about your issues. Had my truck for a month before anything was done with it. It needed 9 hours worth of labor. Parts in stock. When you call up you’ll get an answer from the lady then told no one’s available. Ask for a manager and you’ll be told they don’t have one and hang up. I’m sorry if you’ve bought anything from these people. Truck I bought was online for a price then when asked to do paperwork they added another 20k because they needed to run it through the shop. Don’t fall for any of there games they will try to get you. Worst dealership period.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dylan, thank you for sharing your feedback. I understand from your comments that you’re frustrated with the length of time your truck was down, the communication you received while it was here, and the difficulty reaching the right person for answers. I also want to clarify that your vehicle is a GMC, and the repair concerns you referenced were tied to a third-party service contract. In situations like this, we are required to work within the approval process and coverage guidelines established by the contract provider, and we cannot authorize repairs outside of what that provider approves. If you have any more questions or concerns, please feel free to reach out to me directly. Best, Ali Benli General Manager abenli@mcdavid.com 817-420-7990
I understand all of the variables. It was not even sent to warranty till a month. Talked with warranty when I was told it wasn’t going to be cover but it was. Warranty informed me the ticket had just been opened. The attitude your employees have need to be fixed. When I went up there no one knows what’s going on. It’s a circus and everyone there is a clown.
Quick and friendly service for my oil change but they
Quick and friendly service for my oil change but they overfilled my engine. I was visiting from out of state so I was glad to find a dealer that would have me in and out. When I got on the road, after a few hours of driving on the interstate, I started smelling oil burning, when I stopped, I saw my dipstick was popped out of flush position, and oil sprayed all over the engine compartment. Despite this loss of oil, I still had at least 2 quarts over according to the dipstick.
Quick and friendly service for my oil change but they
Quick and friendly service for my oil change but they overfilled my engine. I was visiting from out of state so I was glad to find a dealer that would have me in and out. When I got on the road, after a few hours of driving on the interstate, I started smelling oil burning, when I stopped, I saw my dipstick was popped out of flush position, and oil sprayed all over the engine compartment. Despite this loss of oil, I still had at least 2 quarts over according to the dipstick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! We hope to be of service to you again!
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- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to rate us! You really made our day today.
Great experience all around.
Great experience all around. The entire process was quick and easy. Thank you Joshua. I would definitely shop there again. The staff was amazing. I will definitely recommend this dealership to friends and family.
Great experience all around.
Great experience all around. The entire process was quick and easy. Thank you Joshua. I would definitely shop there again. The staff was amazing. I will definitely recommend this dealership to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! We hope to be of service to you again!