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Reviews

Average Ratings

3.8
799 lifetime reviews. Includes reviews of McDavid Ford from DealerRater.com
  • Great deals and they keep their word!

    I was in the market for a new Focus ST. After shopping online and in person with many of the local Ford stores they stated they would would beat a...


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    I was in the market for a new Focus ST. After shopping online and in person with many of the local Ford stores they stated they would would beat any deal in writing. So being the shopper that I am I gathered all my data and went in to see if they would do what they promised. My expectations were not high since I tried working a similar deal with another dealer and we could not come to an agreement. The staff at McDavid Ford had a "no problem..can do" attitude. I got the car I wanted with the exact deal I wanted. They exceeded my expectations and kept their word. Probably one of the best car buying experiences I have had in years. Great job!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mantaince ford 350
    March 17, 2017

    They were fast and courteous good experiences My F350 is a great vehicle for pulling all the trailers I pull this dealership has always been kind...


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    They were fast and courteous good experiences My F350 is a great vehicle for pulling all the trailers I pull this dealership has always been kind and helpful

    Does recommend this dealer
    Came in for service or repair

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  • Unorganized Sales Person

    I was in the process of buying at another dealership when I received a call from McDavid Ford asking for a chance to quote. I confirmed over the p...


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    I was in the process of buying at another dealership when I received a call from McDavid Ford asking for a chance to quote. I confirmed over the phone that they had the exact truck I was looking for (2017 Ford F150 STX 4x4) and set an appointment. After driving close to an hour from Dallas I arrived at the dealership and the salesperson I scheduled the appointment with acted like he had no idea what I was talking about. I then waited almost another hour while he went to bring to truck forward. He comes back with apologies and excuses why it took so long. We then go out to view the truck and there is a fully loaded Lariet which I knew wasnt in my price point. I questioned why he would even show me this truck and he stated "oh I couldn't find what you are looking for. Thanks Mcdavid Ford for wasting 3 hours of my life.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Manipulative, rude, and unorthodox.
    March 12, 2017

    Buyer beware! Do not shop at this manipulative dealership! I came in looking to purchase a new vehicle, a 2017 Ford Focus ST to be specific, which...

    McDavid Ford

    I am sorry that all of this happened but I appreciate you bringing it to my attention. This does not reflect the culture and standards of our deal...


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    Buyer beware! Do not shop at this manipulative dealership! I came in looking to purchase a new vehicle, a 2017 Ford Focus ST to be specific, which had been advertised at their dealership on autotrader.com for $24,662. It was a step above the Focus ST's base model, which normally sell for approximately $30,000 MSRP. Needless to say, I saw a golden opportunity to get the exact vehicle I wanted at a great discount. Prior to having gone to this dealership, I visited another dealership inquiring about the same model Focus ST. This dealership was selling it at the standard MSRP of $30,000. Without a down payment, I would have been charged $483 per month for this vehicle. It being much too steep, I obviously went to McDavid Ford to get a better price seeing as how the exact car I wanted was being sold for over $5000 less, which would essentially be the equivalent of a down payment. Having done the math, my payment should have been barely over $400 a month if I were to get McDavid's vehicle. When I'd arrived that day, after scheduling an appointment to meet with a sales representative, I was greeted, shown the vehicle, was taken for a test drive, et cetera. All very standard in your typical visit to a dealership. Nothing to complain about. After sitting down with the sales representative and being shown what my monthly payment would be, I was floored. McDavid Ford was attempting to sell me the vehicle, with no down payment for $557 a month! How is this possible? At the other dealership I visited, I was being charged $483 a month, for the exact same vehicle, over a 72 month finance at 1.9% APR. This dealership was selling it for $30,000. At McDavid, I was being charged $557 over a 72 month finance at 7% APR for a $25,000 vehicle. Do the math. It makes absolutely no sense. Even without the interest, $560 over 72 months adds up to be $40,000!!! Not only this, but Ford was advertising 1.9% APR and $1250 cash for a 72 month finance for those who qualified, which I did at the other dealership. McDavid Ford told me that I can only have the dealership discount and one of the Ford discounts, not all three, even though Ford discounts are separate from dealership discounts. After having figured the math, I told them that I wouldn't be able to make that payment as it was much too high, I even showed them the math of $560 over 72 months being $40,000 for a vehicle being sold at a $5000 discount. The salesman brought this to someone I assume was above him, and came back to explain it to me. The man he brought back was Vinny Losasso. Never have I met a more rude sales representative. He was far too abrasive and made the customer, me, out as if he was stupid. He whole-heartedly defended the financing and told me that it was "just the way it is". No. It isn't. The fact that you try to get away with screwing over a customer like this, then defend it is totally asinine. Not only this, but when they went back the third time to negotiate my payment, they FINALLY applied a military discount, knowing from the start that I was military! The customer isn't always as stupid as you think. After Vinny Losasso was done with his rude/crude sales techniques, they thought it was a good idea to justify their financing and defend the price by sending in the man behind the financing himself! They still defended it! How can a $30,000 car be financed for $483 a month, and a $25,000 car be financed for $557 a month over the same period of time? McDavid Ford will not be taking my business! Nor business from anyone I know! They are crooks. They will do anything to fatten their wallets with no regard held for the customer. Do not buy your next vehicle from this manipulative dealership!

    Does not recommend this dealer
    McDavid Ford

    I am sorry that all of this happened but I appreciate you bringing it to my attention. This does not reflect the culture and standards of our dealership so naturally I am concerned with your review. If you still have interest, please give me a call directly and I will he happy to help turn this around. Thank you. Justin Wall, Internet Sales Manager


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  • Excellent, honest service
    March 6, 2017

    I've never bought a car outside my hometown, much less online & 2 states away. From the moment I spoke with Jesus Mireles Ibarra I knew I was goin...


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    I've never bought a car outside my hometown, much less online & 2 states away. From the moment I spoke with Jesus Mireles Ibarra I knew I was going to buy this car. He was very curteous, direct about pricing and fees, and honest from the beginning. There was never a time where the price or terms of the loan were in question and I was always treated with respect. In fact, at the very end, they ended up getting me a MUCH BETTER interest rate than we had already agreed on, which lowered my monthly payment significantly! Pleasantly surprised from beginning to end! I will never buy another vehicle anywhere else, period!

    Does recommend this dealer

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  • AVOID, AVOID, AVOID.
    March 4, 2017

    No one can answer a phone or question in a timely manner. I am from Chicago so I am not flying to Texas on a whim for a new car purchase. And whe...

    McDavid Ford

    Greetings and thank you for sharing your feedback. I am happy to help you and answer any questions you may have. I can be reached at 817-935-7217....


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    No one can answer a phone or question in a timely manner. I am from Chicago so I am not flying to Texas on a whim for a new car purchase. And when you do finally get ahold of a salesperson they are too lazy to tell you if you qualify for the rebates or not. So I assume to onus is on me to figure out my own price there? They cannot answer a question if auto show bonus or 1st responder cash is stackable on their price or not. They won't send you a set in stone price like Koon's Ford will. Koons plays a shipping added game, but they are still the best deal in the country when it actually comes to putting it on paper, answering a phone and answering my questions. McDavid Ford strikes me as a complete "clip joint" and bait and switch operation. I tried dealing with a guy nmed Mark and a women named Victoria. Neither is listed below. Sorry Rhonda, but I had to pick a salesperson in order to submit the rating and the other 2 aren't listed.

    Does not recommend this dealer
    McDavid Ford

    Greetings and thank you for sharing your feedback. I am happy to help you and answer any questions you may have. I can be reached at 817-935-7217. Thank you. Justin Wall, Internet Sales Manager


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  • HORRIBLE SERVICE - TIRE FELL OFF WHILE DRIVING
    February 26, 2017

    We took 2007 Ford Ranger XLT truck in for oil change and tire rotation this past Saturday Feb 18th, we took a short trip Saturday and then on Sund...

    McDavid Ford

    Hello and thank you for bringing this to my attention. I am so sorry that this happened. Has this been resolved? If not, please be sure to give me...


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    We took 2007 Ford Ranger XLT truck in for oil change and tire rotation this past Saturday Feb 18th, we took a short trip Saturday and then on Sunday we drove to Dallas for lunch -- on our way back from lunch we got two miles from the restaurant and OUR TIRE/WHEEL FELL OFF!!!! Thank goodness we were only going about 30 mph at the time -- luckily Saturday when we were driving 75 mph it stayed on. So we had the truck towed to David McDavid Ford for them to repair. Monday we went into the office and talked to Mike Davis in the service department. He said "Oh we will fix it". And asked if we needed a rent car and we said yes thank you. Ford put us in a rent car and Mike Davis told us this was the 3rd time it had happened. Apparently the lug nuts were put on but not tightened enough when they rotated the tires on Saturday. He said the rule is "someone is going to lose their job". We left on Monday thinking Ford would take care of it. Never heard from them -- and noticed our truck had never been moved. Wednesday we went back into Ford and talked to Mike Davis again and he said they thought maybe someone had tried to take off the wheel at the restaurant on Sunday!!! He also requested our insurance adjuster come look at the damage to see if someone had tried to take the wheel off. So we contacted our insurance -- the adjuster came Friday and told us he couldn't tell -- just said " yes your tire came off". We talked to John Pheln - Sales Manager on Friday because Steve Mansell (General Manager) wasn't there. We are still in their rent car and they still haven't decided to fix our truck. I told Mr. Pheln we just want the truck fixed -- it could have been a lot worse -- we could have had an accident Saturday while we were driving on I35. We just want David McDavid Ford to make good on their POOR WORKMANSHIP!!! We have also noticed someone in a review said their lug nuts came off and they lost a tire. THIS IS A SAFETY ISSUE!!!! We just want some satisfaction!!!

    Does not recommend this dealer
    Came in for service or repair
    McDavid Ford

    Hello and thank you for bringing this to my attention. I am so sorry that this happened. Has this been resolved? If not, please be sure to give me a call. I can be reached at 817-935-7217. Thank you. Steve Mansell, GM


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  • Outstanding Service/Outstanding follow up/Outstanding deal!
    February 20, 2017

    Quickly done! Outstanding service from Karl. Karl took his time to walk me through every facet of the purchase to make sure it was beneficial fo...


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    Quickly done! Outstanding service from Karl. Karl took his time to walk me through every facet of the purchase to make sure it was beneficial for both of us. We have purchased may cars there with outstanding experiences and every experience is better than before. Thank you to Brian Bertschy and Gerold Rollinson for helping the deal flow together.

    Does recommend this dealer

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  • McDavid Ford Treats You Right!
    February 17, 2017

    I'm a "Ford" guy--I only own Ford vehicles. I bought my 2006 Ford F-250 from this dealership 10 years ago, and I' leased two PHEV (Plug-In Hybrid...


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    I'm a "Ford" guy--I only own Ford vehicles. I bought my 2006 Ford F-250 from this dealership 10 years ago, and I' leased two PHEV (Plug-In Hybrid Electric Vehicles) back in 2013--a Fusion Energi and a C-Max Energi. The lease on both cars was due to end, and I approached Lynn Self in late Dec 2016 about replacing both vehicles. Lynn worked with me and let me know when my desired vehicles were available--2017 Fusion Energi and C-Max Energi. I came in, ran the numbers with Lynn and the sales manager (Brian), and closed the deal with the business manager (Dwight). Overall--the whole experience was very positive--and the key element (in addition to a quality Ford product) was Lynn Self. He is a dedicated professional who demonstrated every behavior you'd like to see when dealing with another person--engaging personality, knowledgeable about the products, expeditious in completing the paperwork, and considerate and caring in his personal interactions before, during, and after the sale. I'd highly recommend David McDavid Ford, and especially Lynn Self!

    Does recommend this dealer

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  • Justin Wall is great
    February 16, 2017

    Dealt with Justin Wall and had a great time. If you're looking new or used, ask for Justin Wall the internet director. Everything went smooth.


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    Dealt with Justin Wall and had a great time. If you're looking new or used, ask for Justin Wall the internet director. Everything went smooth.

    Does recommend this dealer

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