Unicars Honda

This location is the worst service! It took me 4days to get a hold of someone because they don’t answer the phone. And then made an appointment for 4/30/2025 @10:15am and literally took over 3hours!!! This is unacceptable and terrible customer service! The R.O. # 466712 whoever services my car is not quick and reliable. This always happens when I come to this location. I told them I still need to go home to get ready for work and didn’t even care! Costing me time and money waiting! Never recommend this place ever!

Service department scheduling and follow up is terrible. After scheduling appointment I waited 6 hours at the dealership for an oil change, after having an appointment! Will not be going back as the service desk staff seemed to care little about SERVICE.

Their customer service is horrible. Not professional at all. They talked to me really rude. I felt like discriminated. They are nice if you buy a car but after you bought a car, they don’t care anymore. You can’t reach the person who you want to talk to. Even you leave messages they never call you back and they blame on you. Never fixing problems. They don’t want to. They promised me to fix the issue for free but never happened. They’ve been avoiding me. They have lifetime warranty but they have horrible job. If you don’t want to mess your car, take your car to better place to pay. I heard a lot of bad reviews this place too. I do not recommend Unicars Honda.

Service advisor Gus is the best! So friendly, polite and professional. Appreciated the phone call about a issue, and recommended a alignment. Thx again Gus!

Great service and awesome hospitality! I would recommend honda for any service. The employee’s were really helpful with me and greeted me nicely. I came in for an oil change apt for 3pm and was our before 4:)

One day before visiting Unicars Honda my car stopped functioning properly and I had contacted the dealership to get help. So, due to the fact that my three kids were with me when my car was not working, I called the dealership. A lady picked up the phone and unfortunately was not able to provide me with Quality service She hung up my call knowing I was not having a good time knowing that my car was not functioning. And did not even try to get back to me to help me with the issue I was dealing with. Thankfully a young gentlemen Mario C Torres the service advisor was able to provide me with the information I needed patiently and professionally! Even though I had a horrible experience with this young lady, I was really appreciative of Mario's Service and I could tell he really loves what he does. He has great communication skills. Definitely, if you have any inconvenience I would gladly recommend him 100%

I went for my car to get service and Gus really went above and beyond, really great customer service. I had to get my car repair and he has been keeping up with communicating and making sure to solve the issue. Updating me on every move and even loaned a car since the repairs are going to take longer than expected but I felt really great and confident knowing my car is being repaired and it’s soon to be on the road stunting.

I came in to see Alex, I came in looking to trade in my car and ended up leaving with a great apr rate from tony and I was very happy with my results, left with the car I wanted.

Marcos usually deals with all my car service needs and one day he just happened to be off and I needed to get my tire fixed ASAP, so Gus helped me out. These are amazing, very friendly, and explain everything well enough. These two have helped me be in and out of the dealership within 1 hour of showing up. I highly recommend them to any one who needs service. Thank you to both of you guys. You're the best

Excellent customer service, friendly and respectful staff. Kudos to Mark and Ricardo R. from sales dept. for giving me an awesome deal with my car!