Reviews
I have purchased 3 vehicles from Hampstead Preowned and
I have purchased 3 vehicles from Hampstead Preowned and have loved them all. I had excellent customer service each time. Highly recommend Hampstead Preowned.
I have purchased 3 vehicles from Hampstead Preowned and
I have purchased 3 vehicles from Hampstead Preowned and have loved them all. I had excellent customer service each time. Highly recommend Hampstead Preowned.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Conveniently located in old downtown Hampstead, I found
Conveniently located in old downtown Hampstead, I found this little gem of a car dealer that delivers BIG. A vast inventory of many makes and models, attentive staff ready to assist and a caring atmosphere that really makes me feel at home. Every facet of my experience was quality, will be back for my next purchase for certain! :-)
Conveniently located in old downtown Hampstead, I found
Conveniently located in old downtown Hampstead, I found this little gem of a car dealer that delivers BIG. A vast inventory of many makes and models, attentive staff ready to assist and a caring atmosphere that really makes me feel at home. Every facet of my experience was quality, will be back for my next purchase for certain! :-)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought my 2023 Kia sportage with Hampstead Preowned.
I bought my 2023 Kia sportage with Hampstead Preowned. I had a great experience working with their team.
I bought my 2023 Kia sportage with Hampstead Preowned.
I bought my 2023 Kia sportage with Hampstead Preowned. I had a great experience working with their team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rhey, we appreciate you taking the time to share your experience! We're happy to hear you had a great experience working with our team. Thank you for choosing Hampstead Pre-Owned, and we hope to see you again in the future.
Just had the most amazing experience at this dealership!
Just had the most amazing experience at this dealership! I was on the hunt for an SUV, and I'm so glad I came here. Nemo, the salesman, was fantastic – super helpful, knowledgeable, and really went the extra mile to find me the perfect vehicle. I drove away with an incredible deal on my dream SUV, and I couldn't be happier. If you're looking for a great car-buying experience, ask for Nemo. You won't be disappointed!
Just had the most amazing experience at this dealership!
Just had the most amazing experience at this dealership! I was on the hunt for an SUV, and I'm so glad I came here. Nemo, the salesman, was fantastic – super helpful, knowledgeable, and really went the extra mile to find me the perfect vehicle. I drove away with an incredible deal on my dream SUV, and I couldn't be happier. If you're looking for a great car-buying experience, ask for Nemo. You won't be disappointed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mateo, we appreciate you taking the time to share your amazing experience. We're thrilled to hear how much you enjoyed working with Nemo and that you found the perfect SUV. Thank you for recommending us – we strive to provide all our customers with a great car-buying experience, and your feedback is greatly appreciated. We look forward to serving you again in the future!
Awesome people, wonderful collection of cars,thank u so
Awesome people, wonderful collection of cars,thank u so much , I will definitely recommend this place
Awesome people, wonderful collection of cars,thank u so
Awesome people, wonderful collection of cars,thank u so much , I will definitely recommend this place
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Kiku, Thank you for your kind words and for recommending our dealership. We appreciate you taking the time to share your positive experience. We are delighted to hear that you enjoyed our people and our collection of cars. We strive to provide all our customers with a great experience, and your feedback is greatly appreciated. We look forward to serving you again in the future.
We had a great experience.
We had a great experience. Nemo, Bernard, and the team were thorough, helpful, and willing to talk us through our pricing concerns with total transparency. They even went online and compared the Corolla we were looking at to all the dealers within a 100 mile radius to show us that they had the best pricing, and they truly did. Really great service, great car, great, place!
We had a great experience.
We had a great experience. Nemo, Bernard, and the team were thorough, helpful, and willing to talk us through our pricing concerns with total transparency. They even went online and compared the Corolla we were looking at to all the dealers within a 100 mile radius to show us that they had the best pricing, and they truly did. Really great service, great car, great, place!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service friendly staff.
Great service friendly staff. Transparent about car history. Good price. Will be purchasing more vehicles from this dealership
Great service friendly staff.
Great service friendly staff. Transparent about car history. Good price. Will be purchasing more vehicles from this dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I'd give a neg star if possible, stir clear of this
I'd give a neg star if possible, stir clear of this place. Bait and switch . They advertise their cars at great price to get u in the door. Then hit u with thousands in xxxxxxxx. 600 freight, 800 doc fees and something called HPO fee that on the car i was interested was 1800 . Car was listed at 13,200. I was willing to pay asking price + tax , tags registration. But no way 3200 in xx on a 13k used car . Avoid at all cost
I'd give a neg star if possible, stir clear of this
I'd give a neg star if possible, stir clear of this place. Bait and switch . They advertise their cars at great price to get u in the door. Then hit u with thousands in xxxxxxxx. 600 freight, 800 doc fees and something called HPO fee that on the car i was interested was 1800 . Car was listed at 13,200. I was willing to pay asking price + tax , tags registration. But no way 3200 in xx on a 13k used car . Avoid at all cost
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tom, we regret to hear about your negative experience and sincerely apologize for the issues you encountered. We understand your frustration with the pricing and fees, and we want to assure you that we are looking into this matter to ensure it does not happen again. We value your business and would like to offer a solution to make things right. Would you be open to discussing this further? Please feel free to reach out to me at 4436054902. My name is Kiran, and I am the customer service Manger
I wish there was a way to give dealerships like this a
I wish there was a way to give dealerships like this a zero. Arrogant sales people, prices that aren't accurate because of their add ons. Tried to call to get accurate pricing only to get talked to like this is my first car. There's just to many car dealers out there to put up with pricing and disrespect.
I wish there was a way to give dealerships like this a
I wish there was a way to give dealerships like this a zero. Arrogant sales people, prices that aren't accurate because of their add ons. Tried to call to get accurate pricing only to get talked to like this is my first car. There's just to many car dealers out there to put up with pricing and disrespect.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Randy, We are very sorry to hear about your experience. We strive to provide transparent pricing and respectful service to all our customers. We understand your frustration with the add-ons and the way you were treated. We are looking into this matter to ensure it does not happen again. We value your business and would like to offer a solution to make things right. Would you be open to discussing this further? Please feel free to reach out to me at 4436054902. My name is Kiran, and I am the customer service manager.
I don’t want to discredit anyone, but I would like to
I don’t want to discredit anyone, but I would like to share my personal experience so others don’t go through the same trouble. Before visiting, I called twice and asked clearly about any additional fees besides the vehicle’s listed price and payment process. I was told the only extra charges were $499 for freight/shipping and a $799 dealer processing fee. However, when I arrived, there were several additional fees added that were never mentioned on the phone. Also, I learned that the price posted on the website only applies if you finance. If you want to pay cash, they add about $5,000 on top of the listed price. For example, a car listed at $32,000 ends up costing close to $40,000 with extra and hidden fees and no financing. I strongly recommend asking for all fees and payment conditions in writing before driving to the dealership. Unfortunately, I had a rough experience after driving 3 hours based on the information I was given.
I don’t want to discredit anyone, but I would like to
I don’t want to discredit anyone, but I would like to share my personal experience so others don’t go through the same trouble. Before visiting, I called twice and asked clearly about any additional fees besides the vehicle’s listed price and payment process. I was told the only extra charges were $499 for freight/shipping and a $799 dealer processing fee. However, when I arrived, there were several additional fees added that were never mentioned on the phone. Also, I learned that the price posted on the website only applies if you finance. If you want to pay cash, they add about $5,000 on top of the listed price. For example, a car listed at $32,000 ends up costing close to $40,000 with extra and hidden fees and no financing. I strongly recommend asking for all fees and payment conditions in writing before driving to the dealership. Unfortunately, I had a rough experience after driving 3 hours based on the information I was given.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ahmad, we are very sorry to hear about your experience. We strive to provide transparent and accurate pricing to all our customers. We understand your frustration with the additional fees and misrepresented information. We are looking into this matter to ensure it does not happen again. We value your business and would like to offer a solution to make things right. Would you be open to discussing this further, Please feel free to reach out to me at 4436054902, My Name is Kiran and i am the customer service manager
