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Hampstead Pre-Owned

(1,604 reviews)
Visit Hampstead Pre-Owned
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 10:00am–8:00pm 9:00am–5:00pm
Tuesday 10:00am–8:00pm 9:00am–5:00pm
Wednesday 10:00am–8:00pm 9:00am–5:00pm
Thursday 10:00am–8:00pm 9:00am–5:00pm
Friday 10:00am–8:00pm 9:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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(410) 702-5115 (410) 702-5115

Inventory

See all 294 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2012.
At Hampstead Pre-Owned, we take pride in delivering exceptional customer service and providing top-quality cars at highly competitive prices. We understand that in today's market, there are many dealerships to choose from. However, not many abide by the golden rule of treating others as they would like to be treated. That is why Hampstead Pre-Owned has received an average rating of 4.8 out of 5 stars based on over 6000 reviews online with Google, Facebook, Autotrader, Cargurus, Cars.com, and CarFax. We sincerely appreciate your consideration in choosing us for your next Used Car, Minivan, SUV, or Truck.

Service center

Phone number (410) 702-5115

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampstead Pre-Owned from DealerRater.

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Best dealership I have ever been too.

Best dealership I have ever been too. The customer service is top notch and unmatched. My needs were met, the time I spent in the dealership did not take all day and the finance manager Gary made me feel comfortable in the decision I made with the truck I bought. I didn’t feel like all the dealership wanted was my money. All my questions were answered effectively and I left the dealership feeling confident on the purchase I made.

Best dealership I have ever been too.

Best dealership I have ever been too. The customer service is top notch and unmatched. My needs were met, the time I spent in the dealership did not take all day and the finance manager Gary made me feel comfortable in the decision I made with the truck I bought. I didn’t feel like all the dealership wanted was my money. All my questions were answered effectively and I left the dealership feeling confident on the purchase I made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I had a great experience with Hempstead Pre-Owned.

I had a great experience with Hempstead Pre-Owned. The team helped me a lot during the whole process until I received my car. They were very helpful, patient, and professional. I really appreciate their support and I highly recommend them. Thank you for the great service.

I had a great experience with Hempstead Pre-Owned.

I had a great experience with Hempstead Pre-Owned. The team helped me a lot during the whole process until I received my car. They were very helpful, patient, and professional. I really appreciate their support and I highly recommend them. Thank you for the great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesman Nemo absolutely the best!

Salesman Nemo absolutely the best!!!! Awesome people treat you very respectful stop on in ok

Salesman Nemo absolutely the best!

Salesman Nemo absolutely the best!!!! Awesome people treat you very respectful stop on in ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Terrible experience.

Terrible experience. Were dishonest the entire time. Didn't disclose additional $1300 in fees until I was about to sign. I'm so happy I walked away because I found a much better deal with an honest dealer elsewhere. Would never deal with them again.

Terrible experience.

Terrible experience. Were dishonest the entire time. Didn't disclose additional $1300 in fees until I was about to sign. I'm so happy I walked away because I found a much better deal with an honest dealer elsewhere. Would never deal with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations. Transparency is extremely important to us, and it’s never our intention for any customer to feel surprised or misled during the purchasing process. Vehicle pricing can sometimes include taxes, registration, lender requirements, or optional protection products, but those should always be clearly explained before any final decisions are made. If that didn’t happen in your case, we sincerely apologize. We appreciate you giving us the opportunity to earn your business and wish you the very best with your purchase. If you’re open to it, we’d welcome the chance to discuss your experience further and learn how we can improve.

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Absolutely amazing my sales guy Desmond helped me so

Absolutely amazing my sales guy Desmond helped me so much. I will definitely refer people.

Absolutely amazing my sales guy Desmond helped me so

Absolutely amazing my sales guy Desmond helped me so much. I will definitely refer people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Nemo made buying my car easy, stress-free, and smooth.

Nemo made buying my car easy, stress-free, and smooth. Highly recommend his service thank you!

Nemo made buying my car easy, stress-free, and smooth.

Nemo made buying my car easy, stress-free, and smooth. Highly recommend his service thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Justin, we appreciate your feedback and are thrilled to hear that Nemo made your car-buying experience easy, stress-free, and smooth. We're glad you had a positive experience and highly recommend his service! We strive to provide excellent service to all our customers, and your kind words are greatly appreciated.

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Great Experience at this dealership !

Great Experience at this dealership !My daughter Brendy was able to leave the dealership with the SUV she wanted!! SUV in excellent condition! No lies, no games and no gimmicks 😊The price range she needed and the right payment. We want to give a big shout out to Nehemiah (salesman ) He is patient, cordial and excellent customer service skills. The team works together to achieve the goal!! Thank you for everything!!

Great Experience at this dealership !

Great Experience at this dealership !My daughter Brendy was able to leave the dealership with the SUV she wanted!! SUV in excellent condition! No lies, no games and no gimmicks 😊The price range she needed and the right payment. We want to give a big shout out to Nehemiah (salesman ) He is patient, cordial and excellent customer service skills. The team works together to achieve the goal!! Thank you for everything!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brenda, We appreciate you for sharing your experience and are thrilled to hear that your daughter was able to find the perfect SUV! It's wonderful to know that you had a positive experience with our team, and we're especially glad to hear the positive feedback about Nehemiah. We strive to provide excellent service to all our customers, and your kind words are greatly appreciated.

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My daughter Brendy was able to leave the dealership with

My daughter Brendy was able to leave the dealership with the SUV she wanted!! SUV in excellent condition! No lies, no games and no gimmicks 😊The price range she needed and the right payment. We want to give a big shout out to Nehemiah (salesman ) He is patient, cordial and excellent customer service skills. The team works together to achieve the goal!! Thank you for everything!!

My daughter Brendy was able to leave the dealership with

My daughter Brendy was able to leave the dealership with the SUV she wanted!! SUV in excellent condition! No lies, no games and no gimmicks 😊The price range she needed and the right payment. We want to give a big shout out to Nehemiah (salesman ) He is patient, cordial and excellent customer service skills. The team works together to achieve the goal!! Thank you for everything!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Brenda, We appreciate you for sharing your experience and are thrilled to hear that your daughter was able to find the perfect SUV! It's wonderful to know that you had a positive experience with our team, and we're especially glad to hear the positive feedback about Nehemiah. We strive to provide excellent service to all our customers, and your kind words are greatly appreciated.

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I have purchased 3 vehicles from Hampstead Preowned and

I have purchased 3 vehicles from Hampstead Preowned and have loved them all. I had excellent customer service each time. Highly recommend Hampstead Preowned.

I have purchased 3 vehicles from Hampstead Preowned and

I have purchased 3 vehicles from Hampstead Preowned and have loved them all. I had excellent customer service each time. Highly recommend Hampstead Preowned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Conveniently located in old downtown Hampstead, I found

Conveniently located in old downtown Hampstead, I found this little gem of a car dealer that delivers BIG. A vast inventory of many makes and models, attentive staff ready to assist and a caring atmosphere that really makes me feel at home. Every facet of my experience was quality, will be back for my next purchase for certain! :-)

Conveniently located in old downtown Hampstead, I found

Conveniently located in old downtown Hampstead, I found this little gem of a car dealer that delivers BIG. A vast inventory of many makes and models, attentive staff ready to assist and a caring atmosphere that really makes me feel at home. Every facet of my experience was quality, will be back for my next purchase for certain! :-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Happy Purchaser, we appreciate your kind words and are thrilled to hear how much you enjoyed your experience with us! We're delighted that you found our location convenient, our inventory vast, our staff attentive, and our atmosphere caring. It's our goal to make every customer feel at home, and we're so glad we succeeded in making your experience a quality one. We look forward to welcoming you back for your next purchase!

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