Reviews
Peter and Jorge were excellent to work with.
Peter and Jorge were excellent to work with. They made the buying process enjoyable. Very professional and treated us like family! I would definitely buy here again!
Peter and Jorge were excellent to work with.
Peter and Jorge were excellent to work with. They made the buying process enjoyable. Very professional and treated us like family! I would definitely buy here again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Dennis! We're thrilled to hear that Peter and Jorge made your buying experience enjoyable and treated you like family. At Tom Bell Chevrolet, we strive to provide a welcoming environment for all our customers. We look forward to seeing you again for your next vehicle purchase! Sincerely, Tom Bell Chevrolet Team
Oh my Goodness.
Oh my Goodness. I love my service writer Gerald! with every question, he has a solution! He listens, he gives you information and then lets you decide what is best for you. This is my first Chevy and I was worried about changing automotive brands. I went to the same dealership to purchase and service for 30 years. But honestly, the only regret is that I didn't look at a Chevy at Tom Bell Chevy sooner. From the purchase, to the service, I would not change a thing! Thank you Gerald for taking care of my car, and for providing amazing customer service.
Oh my Goodness.
Oh my Goodness. I love my service writer Gerald! with every question, he has a solution! He listens, he gives you information and then lets you decide what is best for you. This is my first Chevy and I was worried about changing automotive brands. I went to the same dealership to purchase and service for 30 years. But honestly, the only regret is that I didn't look at a Chevy at Tom Bell Chevy sooner. From the purchase, to the service, I would not change a thing! Thank you Gerald for taking care of my car, and for providing amazing customer service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Susan! We’re thrilled to hear about your positive experience with Gerald at Tom Bell Chevrolet. It’s great to know that he was able to provide solutions and information to make your transition to a Chevy a smooth one. We're glad you chose us and appreciate your kind words. We look forward to seeing you again for your future needs! Sincerely, Tom Bell Chevrolet Team
Always well taken care of by Dan in the service
Always well taken care of by Dan in the service department. He is honest and transparent about services needed for my car. Been going to him for years and trust his opinion. He feels like part of the family! Thank you for being you Dan! Always amazing
Always well taken care of by Dan in the service
Always well taken care of by Dan in the service department. He is honest and transparent about services needed for my car. Been going to him for years and trust his opinion. He feels like part of the family! Thank you for being you Dan! Always amazing
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Monica! We truly appreciate your kind words about Dan in our service department. It's wonderful to hear that you trust him and feel like part of the Tom Bell Chevrolet family. Our team looks forward to providing you with excellent service for many more years to come. Thank you for your support! Sincerely, Tom Bell Chevrolet Team
Dan is always fantastic!
Dan is always fantastic! Customer service is top notch. He is my go to service advisor for any of my Chevy needs. I have gone to him for years and will continue to do so.
Dan is always fantastic!
Dan is always fantastic! Customer service is top notch. He is my go to service advisor for any of my Chevy needs. I have gone to him for years and will continue to do so.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, Samantha! We're proud to hear that Dan has consistently provided you with top-notch service at Tom Bell Chevrolet. It's great to know that you trust him for all your Chevy needs. We appreciate your loyalty and look forward to serving you for many more years to come! Sincerely, Tom Bell Chevrolet Team
was not a great buying experience , from their listing
was not a great buying experience , from their listing adding features that were not on the car ... the fact that it had a full inspection , yet when I got it home and wheels were turned , the middle of the tires were bald, I wonder what else is bad too . Still waiting on my purchase invoice , never received . Offered half price for my trade in , and full price plus for my purchase . After sales support not there . Promise to send , promise for some credit ... no action , no call back as told to me . Thank you ... next ...They need to find their A game this is a small community dealership ... expected more .
was not a great buying experience , from their listing
was not a great buying experience , from their listing adding features that were not on the car ... the fact that it had a full inspection , yet when I got it home and wheels were turned , the middle of the tires were bald, I wonder what else is bad too . Still waiting on my purchase invoice , never received . Offered half price for my trade in , and full price plus for my purchase . After sales support not there . Promise to send , promise for some credit ... no action , no call back as told to me . Thank you ... next ...They need to find their A game this is a small community dealership ... expected more .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us, Bret. We understand your concerns regarding the buying experience, including the discrepancies in features, tire conditions, and communication issues. At Tom Bell Chevrolet, we strive to ensure all customers have a positive experience, and it seems we missed the mark in your case. We appreciate your feedback and would like to address your concerns directly. Please reach out to us at your earliest convenience so we can assist in resolving the matters regarding your purchase invoice and any follow-up needed. Your satisfaction is important to us, and we hope to improve your experience with Tom Bell Chevrolet. Sincerely, Tom Bell Chevrolet Team
Nothing separated them from other dealerships.
Nothing separated them from other dealerships. Asked for out the door price and they could not match or beat other dealers
Nothing separated them from other dealerships.
Nothing separated them from other dealerships. Asked for out the door price and they could not match or beat other dealers
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience with us, Jesus. We appreciate your feedback and understand how important competitive pricing is when making a vehicle purchase. At Tom Bell Chevrolet, we strive to provide the best possible value to our customers. If you would like to discuss your experience further or give us another opportunity to assist you, please feel free to reach out. We hope to serve you better in the future. Sincerely, Tom Bell Chevrolet Team
Great customer service and very friendly!
Great customer service and very friendly! All repairs done perfectly and my Chevy is still brand new! Highly recommend and I will be coming back for sure!
Great customer service and very friendly!
Great customer service and very friendly! All repairs done perfectly and my Chevy is still brand new! Highly recommend and I will be coming back for sure!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Eric! We’re thrilled to hear that you had a great experience with our customer service and that your repairs were done perfectly. At Tom Bell Chevrolet, we strive to keep your Chevy feeling brand new. We look forward to seeing you again for your next visit! Sincerely, Tom Bell Chevrolet Team
she took care of my needs correctly, she was able to get
she took care of my needs correctly, she was able to get me a loaner vehicle, she was able to get warranty coverage. I will only get sevice and buy another vehicle from this location.
she took care of my needs correctly, she was able to get
she took care of my needs correctly, she was able to get me a loaner vehicle, she was able to get warranty coverage. I will only get sevice and buy another vehicle from this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Michael, for your fantastic review! We're thrilled to hear that our team took great care of your needs and secured a loaner vehicle along with warranty coverage for you. At Tom Bell Chevrolet, we strive to provide top-notch service that keeps our customers coming back. We look forward to assisting you with your next vehicle purchase. Come see us again soon! Sincerely, Tom Bell Chevrolet Team
The Tom Bell sales staff went out of their way to ensure
The Tom Bell sales staff went out of their way to ensure that I was able to get into the car that I wanted with the payments that I could afford. When I entered the lot the sales person, Billy showed me all of the cars that I wanted to see. Opening them up and showing and telling me about all of the aspects of each SUV model. Upon delivery Billy walked me through all of the functions of the SUV. The sales management team Jimmy and Johnny were able to get me the price without all of the drama of the back and forth negotiations. This is my first Chevy product and I would highly recommend this dealership without hesitation. To the staff at Tom Bell, YOU are the reason that I purchased a car at this dealership! Thank You
The Tom Bell sales staff went out of their way to ensure
The Tom Bell sales staff went out of their way to ensure that I was able to get into the car that I wanted with the payments that I could afford. When I entered the lot the sales person, Billy showed me all of the cars that I wanted to see. Opening them up and showing and telling me about all of the aspects of each SUV model. Upon delivery Billy walked me through all of the functions of the SUV. The sales management team Jimmy and Johnny were able to get me the price without all of the drama of the back and forth negotiations. This is my first Chevy product and I would highly recommend this dealership without hesitation. To the staff at Tom Bell, YOU are the reason that I purchased a car at this dealership! Thank You
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Susan! We're thrilled to hear that you had such a positive experience at Tom Bell Chevrolet. It's great to know that Billy and the sales management team, Jimmy and Johnny, were able to assist you in finding the perfect SUV and make the process smooth and enjoyable. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new Chevy! Sincerely, Tom Bell Chevrolet Team
The service is awesome here, Thank you Dan!
The service is awesome here, Thank you Dan!! I have been coming here for over 1o years and it is always A1 service,
The service is awesome here, Thank you Dan!
The service is awesome here, Thank you Dan!! I have been coming here for over 1o years and it is always A1 service,
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Katina! We truly appreciate your kind words and loyalty to Tom Bell Chevrolet over the past 10 years. It's wonderful to hear that you've consistently received awesome service. We look forward to serving you again soon! Sincerely, Tom Bell Chevrolet Team