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Fritts Ford

(1,650 reviews)
Visit Fritts Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm Closed
Sunday 9:30am–8:00pm Closed
2025 consumer dealer award
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2025 consumer dealer award 2023 consumer dealer award

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New (877) 411-1621 (877) 411-1621
Used (855) 252-6956 (855) 252-6956
Service (877) 265-9420 (877) 265-9420

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About our dealership

This seller has been on Cars.com since September 2004.
Fritt's Ford has been in business for over 50 years! When you come to Fritt's Ford you are our number ONE priority! We strive in customer service and excellence. Come in and take advantage of our V.I.P. treatment and be part of our family. Please call us at 951-687-2121 or visit our website at www.frittsford.com. We service Riverside Chino Ontario Rancho Cucamonga Upland Fontana Temecula and San Bernardino communities.
At Fritts You're First!

Service center

Phone number (877) 265-9420

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fritts Ford from DealerRater.

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Bobby was my sales man.

Bobby was my sales man. Did an awesome job and appreciate everything he did for me.

Bobby was my sales man.

Bobby was my sales man. Did an awesome job and appreciate everything he did for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience. We’re pleased Bobby did an excellent job and that you’re enjoying your new Ford F-250. Let us know if you need anything else. Management Team 951-687-2121

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First he tells me they will fix a small part on the seat

First he tells me they will fix a small part on the seat then later he says oh well we can give you the part and you can install it yourself then h says oh well have to order the part I’ll send it to you and now a month later I still don’t have the part

First he tells me they will fix a small part on the seat

First he tells me they will fix a small part on the seat then later he says oh well we can give you the part and you can install it yourself then h says oh well have to order the part I’ll send it to you and now a month later I still don’t have the part

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Bobby was really helpful and professional.

Bobby was really helpful and professional. Easy to communicate and fast transaction. I would recommend this dealership

Bobby was really helpful and professional.

Bobby was really helpful and professional. Easy to communicate and fast transaction. I would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s great to know Bobby provided professional assistance and smooth communication during your purchase. We’re thrilled you’re enjoying your new Ford Explorer and grateful for your recommendation. Let us know if we can help in the future. Management Team 951-687-2121

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I felt very comfortable and not rushed into a deal.

I felt very comfortable and not rushed into a deal. I had a very specific truck in mind and Kevin showed me the tuck I had originally called about off the internet, and several others that he thought would be right for my needs. I ended up buying one of the trucks Kevin showed me. Kevin and the rest of the staff were all very helpful and knowledgeable.

I felt very comfortable and not rushed into a deal.

I felt very comfortable and not rushed into a deal. I had a very specific truck in mind and Kevin showed me the tuck I had originally called about off the internet, and several others that he thought would be right for my needs. I ended up buying one of the trucks Kevin showed me. Kevin and the rest of the staff were all very helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Fritts Ford. We hope to be of service to you again! Take care!

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Way better than I expected came to this dealership after

Way better than I expected came to this dealership after another dealership tried to screw me over Fritts hooked me up and helped me out with my old lease contract and getting me straight onto a new path

Way better than I expected came to this dealership after

Way better than I expected came to this dealership after another dealership tried to screw me over Fritts hooked me up and helped me out with my old lease contract and getting me straight onto a new path

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you letting us know about your experience. We’re glad Kevin made returning your lease easy and guided you toward your new Ford F-150. Congratulations on your purchase and enjoy every mile. Management Team 951-687-2121

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Andy your sales person was amazing and would differently

Andy your sales person was amazing and would differently buy a Ford Explorer in the future from him and Fritts Ford. We are very happy with you guys and your Finance person Nick was very good.

Andy your sales person was amazing and would differently

Andy your sales person was amazing and would differently buy a Ford Explorer in the future from him and Fritts Ford. We are very happy with you guys and your Finance person Nick was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Mohammad “Andy” and Nick. Congratulations on your used Ford F-250 purchase and we’re glad to hear everything went smoothly. We look forward to assisting you again should you decide on a Ford Explorer. Management Team 951-687-2121

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Great customer service.

Great customer service. Friendly people. Being a returning customer, I have bought 4 vehicles from there, I thought I would get a better deal.

Great customer service.

Great customer service. Friendly people. Being a returning customer, I have bought 4 vehicles from there, I thought I would get a better deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jeff, feel free to contact us at your convenience. Management Team 951-687-2121

Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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⭐️⭐️⭐️⭐️⭐️ Just drove off in my CPO Ford Ranger from

⭐️⭐️⭐️⭐️⭐️ Just drove off in my CPO Ford Ranger from Fritts Ford in Riverside, and I couldn’t be happier! Kevin Caponera (Internet Sales Manager) was an absolute rockstar — knowledgeable, patient, zero pressure, and he made sure every detail was perfect for me. Then Lisa Tolan in Finance turned what’s usually the painful part into a breeze — professional, friendly, and explained everything clearly so I walked out feeling great. The entire Fritts Ford team was top-tier from start to finish. If you’re in the market for a Ford go see Kevin and Lisa. You won’t regret it!

⭐️⭐️⭐️⭐️⭐️ Just drove off in my CPO Ford Ranger from

⭐️⭐️⭐️⭐️⭐️ Just drove off in my CPO Ford Ranger from Fritts Ford in Riverside, and I couldn’t be happier! Kevin Caponera (Internet Sales Manager) was an absolute rockstar — knowledgeable, patient, zero pressure, and he made sure every detail was perfect for me. Then Lisa Tolan in Finance turned what’s usually the painful part into a breeze — professional, friendly, and explained everything clearly so I walked out feeling great. The entire Fritts Ford team was top-tier from start to finish. If you’re in the market for a Ford go see Kevin and Lisa. You won’t regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing a certified pre-owned Ford Ranger and for recognizing Kevin alongside our finance team. We’re glad the buying process felt pressure-free and clear. Enjoy every mile in your new Ford Ranger!

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Awesome experience.

Awesome experience. Bobby made the purchasing a car experience enjoyable for once. Got me in and out faster then expected. Would diffently recommend family operated fritts to anyone looking for a car.

Awesome experience.

Awesome experience. Bobby made the purchasing a car experience enjoyable for once. Got me in and out faster then expected. Would diffently recommend family operated fritts to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our team is delighted your new Ford Mustang purchase was both quick and enjoyable. Thank you for recommending our family-operated dealership to others. We look forward to helping you again in the future.

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Our transaction with Fritts Ford was top notch.

Our transaction with Fritts Ford was top notch. Interactions with the sales department and finance was professional and friendly with no high pressure tactics.

Our transaction with Fritts Ford was top notch.

Our transaction with Fritts Ford was top notch. Interactions with the sales department and finance was professional and friendly with no high pressure tactics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re pleased our sales and finance teams made your purchase process pressure-free and comfortable. Congratulations on your new Ford Maverick, and thank you for the five-star rating.

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