Reviews
Exceptional customer service during a very difficult
Exceptional customer service during a very difficult situation. Not an ideal time to get a new car but they were flexible and got me an amazing deal
Exceptional customer service during a very difficult
Exceptional customer service during a very difficult situation. Not an ideal time to get a new car but they were flexible and got me an amazing deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Quick, professional, great on price Was very friendly and
Quick, professional, great on price Was very friendly and pretty reasonable. Offered great value for my trade in!
Quick, professional, great on price Was very friendly and
Quick, professional, great on price Was very friendly and pretty reasonable. Offered great value for my trade in!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership went above and beyond to ensure I would
The dealership went above and beyond to ensure I would get the best deal possible
The dealership went above and beyond to ensure I would
The dealership went above and beyond to ensure I would get the best deal possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Great easy buying process.
Great easy buying process. Everyone was very kind and professional, would definitely come back to buy at Fritts ford again!
Great easy buying process.
Great easy buying process. Everyone was very kind and professional, would definitely come back to buy at Fritts ford again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
It was professional, courteous, and explained everything
It was professional, courteous, and explained everything clearly. The process from beginning to end was quick.
It was professional, courteous, and explained everything
It was professional, courteous, and explained everything clearly. The process from beginning to end was quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is our third vehicle and it's been a good experience
This is our third vehicle and it's been a good experience every time. Hassle free
This is our third vehicle and it's been a good experience
This is our third vehicle and it's been a good experience every time. Hassle free
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have tried to reach Mr Klein several times.
I have tried to reach Mr Klein several times. He purposely avoids my phone calls. I hsve been requesting an answer on how his employees could possibly fail to handle proper protocol when doing a simple oil change. His employees did not put the drain plug in all the way causing the oil to leak out of the vehicle by the time I was home. In my opinion Mr Klein does not have the tenacity be running a vehicle service department. He should be demoted to stock room employee because that is all he can handle.
I have tried to reach Mr Klein several times.
I have tried to reach Mr Klein several times. He purposely avoids my phone calls. I hsve been requesting an answer on how his employees could possibly fail to handle proper protocol when doing a simple oil change. His employees did not put the drain plug in all the way causing the oil to leak out of the vehicle by the time I was home. In my opinion Mr Klein does not have the tenacity be running a vehicle service department. He should be demoted to stock room employee because that is all he can handle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kirk, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (951) 687-2121 at your earliest convenience to discuss how we can turn this experience into a positive one.
My wife and I got home that evening after purchasing our
My wife and I got home that evening after purchasing our new truck. We sat and talked about what a great experience. Danny was very professional and especially very kind and helpful adding extra HUMAN touch. Danny presented all our options on both trucks and financial options, which made our decision relaxed and confident.
My wife and I got home that evening after purchasing our
My wife and I got home that evening after purchasing our new truck. We sat and talked about what a great experience. Danny was very professional and especially very kind and helpful adding extra HUMAN touch. Danny presented all our options on both trucks and financial options, which made our decision relaxed and confident.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All right Totally satisfied It went well especially
All right Totally satisfied It went well especially considering I'm not easy to deal with sometimes
All right Totally satisfied It went well especially
All right Totally satisfied It went well especially considering I'm not easy to deal with sometimes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
I need more time to do it thoughtfully.
I need more time to do it thoughtfully. In short, my experience with the staff at Fritts Ford was frankly superior to any experience I've had buying a car for the last 40 years. What a wonderful group of hard working polite people you have there. I was treated respectfully and the caliber of my experience there was exceptional.
I need more time to do it thoughtfully.
I need more time to do it thoughtfully. In short, my experience with the staff at Fritts Ford was frankly superior to any experience I've had buying a car for the last 40 years. What a wonderful group of hard working polite people you have there. I was treated respectfully and the caliber of my experience there was exceptional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!