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Fritts Ford

(1,643 reviews)
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Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm Closed
Sunday 9:30am–8:00pm Closed
2025 consumer dealer award
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2025 consumer dealer award 2023 consumer dealer award

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New (877) 411-1621 (877) 411-1621
Used (855) 252-6956 (855) 252-6956
Service (877) 265-9420 (877) 265-9420

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About our dealership

This seller has been on Cars.com since September 2004.
Fritt's Ford has been in business for over 50 years! When you come to Fritt's Ford you are our number ONE priority! We strive in customer service and excellence. Come in and take advantage of our V.I.P. treatment and be part of our family. Please call us at 951-687-2121 or visit our website at www.frittsford.com. We service Riverside Chino Ontario Rancho Cucamonga Upland Fontana Temecula and San Bernardino communities.
At Fritts You're First!

Service center

Phone number (877) 265-9420

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,643 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fritts Ford from DealerRater.

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⭐️⭐️⭐️⭐️⭐️ Just drove off in my CPO Ford Ranger from

⭐️⭐️⭐️⭐️⭐️ Just drove off in my CPO Ford Ranger from Fritts Ford in Riverside, and I couldn’t be happier! Kevin Caponera (Internet Sales Manager) was an absolute rockstar — knowledgeable, patient, zero pressure, and he made sure every detail was perfect for me. Then Lisa Tolan in Finance turned what’s usually the painful part into a breeze — professional, friendly, and explained everything clearly so I walked out feeling great. The entire Fritts Ford team was top-tier from start to finish. If you’re in the market for a Ford go see Kevin and Lisa. You won’t regret it!

⭐️⭐️⭐️⭐️⭐️ Just drove off in my CPO Ford Ranger from

⭐️⭐️⭐️⭐️⭐️ Just drove off in my CPO Ford Ranger from Fritts Ford in Riverside, and I couldn’t be happier! Kevin Caponera (Internet Sales Manager) was an absolute rockstar — knowledgeable, patient, zero pressure, and he made sure every detail was perfect for me. Then Lisa Tolan in Finance turned what’s usually the painful part into a breeze — professional, friendly, and explained everything clearly so I walked out feeling great. The entire Fritts Ford team was top-tier from start to finish. If you’re in the market for a Ford go see Kevin and Lisa. You won’t regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing a certified pre-owned Ford Ranger and for recognizing Kevin alongside our finance team. We’re glad the buying process felt pressure-free and clear. Enjoy every mile in your new Ford Ranger!

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Awesome experience.

Awesome experience. Bobby made the purchasing a car experience enjoyable for once. Got me in and out faster then expected. Would diffently recommend family operated fritts to anyone looking for a car.

Awesome experience.

Awesome experience. Bobby made the purchasing a car experience enjoyable for once. Got me in and out faster then expected. Would diffently recommend family operated fritts to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our team is delighted your new Ford Mustang purchase was both quick and enjoyable. Thank you for recommending our family-operated dealership to others. We look forward to helping you again in the future.

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Our transaction with Fritts Ford was top notch.

Our transaction with Fritts Ford was top notch. Interactions with the sales department and finance was professional and friendly with no high pressure tactics.

Our transaction with Fritts Ford was top notch.

Our transaction with Fritts Ford was top notch. Interactions with the sales department and finance was professional and friendly with no high pressure tactics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re pleased our sales and finance teams made your purchase process pressure-free and comfortable. Congratulations on your new Ford Maverick, and thank you for the five-star rating.

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The team made the purchasing process as quick and easy as

The team made the purchasing process as quick and easy as possible. They were very friendly and accommodating We will definitely buy our next car from them.

The team made the purchasing process as quick and easy as

The team made the purchasing process as quick and easy as possible. They were very friendly and accommodating We will definitely buy our next car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing us for your new Ford F-150. We’re pleased the team made the purchase quick, easy, and accommodating. We look forward to helping you again when it’s time for your next vehicle.

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Everyone was cool and friendly, they managed to get us

Everyone was cool and friendly, they managed to get us the best deal we could get. I really appreciate Andres for trying his hardest to help us out close the deal.

Everyone was cool and friendly, they managed to get us

Everyone was cool and friendly, they managed to get us the best deal we could get. I really appreciate Andres for trying his hardest to help us out close the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re happy our team created a welcoming atmosphere and secured a great deal on your new Ford Maverick. Thank you for sharing your experience and for choosing us.

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Both Kevin and Mr.

Both Kevin and Mr. Pratt helped so much it was a great experience friendly service

Both Kevin and Mr.

Both Kevin and Mr. Pratt helped so much it was a great experience friendly service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review. We’re glad Kevin provided friendly, helpful service during your visit. Enjoy your new Ford Bronco Sport and let us know if we can assist again.

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Absolutely Fabulous Great experience!

Absolutely Fabulous Great experience! Andreas's and Austin in Finance were Amazing We would recommend Fritts to Friends and Family

Absolutely Fabulous Great experience!

Absolutely Fabulous Great experience! Andreas's and Austin in Finance were Amazing We would recommend Fritts to Friends and Family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.
Dealer response

Here at Fritts Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Management Team 951-687-2121

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Sale of vehicle was fine, had a small dent and scratch on

Sale of vehicle was fine, had a small dent and scratch on the tailgate. Sent pictures to the dealer and told salesman and manager called three times with no reply , disappointed with customer service.

Sale of vehicle was fine, had a small dent and scratch on

Sale of vehicle was fine, had a small dent and scratch on the tailgate. Sent pictures to the dealer and told salesman and manager called three times with no reply , disappointed with customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mike and Celeste, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Management Team 951-687-2121

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Satisfied ?

Satisfied ?? Good friendly service. Good price and good experience. My 4th car from this dealership.

Satisfied ?

Satisfied ?? Good friendly service. Good price and good experience. My 4th car from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Management Team 951-687-2121

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Best car buying experience.

Best car buying experience. Frank Castellon is an exceptional sales professional. Transaction was transparent and smooth from the beginning to the end.

Best car buying experience.

Best car buying experience. Frank Castellon is an exceptional sales professional. Transaction was transparent and smooth from the beginning to the end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Management Team 951-687-2121

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