Empire Hyundai of New Rochelle

My first time visiting this dealership I couldn’t be more than pleased and impressed. I thought I would have to be there for hours but the time was minimal. Very efficient and reliable service.

I’ll never choose another Hyundai dealership over new Rochelle! The car buying process was flawless and stress free thanks to my sale associate Demond Jones. The finance guy broke everything down so there was no surprises and even helped me save more. Fast forward a year later, all the maintenance is easy to get an appointment. You don’t have to wait weeeks out like this other Hyundai dealership I used to deal with. The staff are very professional and it’s so easy to get in touch with someone and always be in and out with service. Overall I really love the new Rochelle location and mind you I’m only with them for one year so far. I’ve had another Hyundai car from another dealership let me tell you, I’d never go anywhere else but here. I feel so cared for and the one year anniversary gift they sent was super thoughtful and so out of the box lol

Went in this weekend for service, my car was ready when promised and happy to see they now offer free car wash as an added bonus.

From the moment I walked into Empire Hyundai of New Rochelle, I was treated with exceptional professionalism and genuine care. The entire staff went above and beyond to ensure my experience was not just satisfactory—it was outstanding. Every detail was handled with precision and warmth, and I truly felt like a valued member of their automotive family. Special thanks to Solomon, the General Manager—his leadership sets the tone for excellence throughout the dealership. He was visible, approachable, and clearly committed to customer satisfaction. Shout-out to Mike, the Service Manager, whose attention to detail and dedication made my service visit seamless and stress-free. His team operates like a well-oiled machine, and I left feeling confident and cared for. From sales to service, front desk to finance, Empire Hyundai of New Rochelle sets a gold standard in customer care. If you're looking for a dealership that treats you with respect and delivers top-notch service, this is the place to be! Highly recommend. Five stars well earned.

The entire experience with the Service Dept. was top notch. Very professional and extremely courteous. I was told my car would be ready in 1.5 to 2 hours. I got it back and was heading home exactly in that window. I was very happy and very impressed.

Working with Solomon was a real pleasure, Knowledgeable and professional we never felt pressured and the process was true and simple! My daughter needs a vehicle and we are coming back next month for another Tucson! Thanks for making the purchase fun too!

I had a great experience, the process was flawless and fast and William (unfortunately I don’t know his last name) was absolutely amazing! Totally recommend

Welcoming, knowledgeable, willing to work to make a good deal. Clean and updated service and sales rooms.

I received personal attention. The ding on my door was quickly taken care of. The service area was clean and pleasant. I could not be happier with the first rate service I received.

This is one of the worse dealer in new rochelle.their service department they dont know what they are doing I brought my car for one thing they could not find the problem the make me paid over a $1000 dollars for nothing instead of fixing the car they make it. Worse Beware of this dealer!