Reviews
I had a problem with an issue about a part for my new
I had a problem with an issue about a part for my new Tucson SEL. I wrote a negative review about the issue. Almost immediately, I was contacted by the service manager Mike. He immediately took care of the issue for me. I’m extremely happy how quickly and to my complete satisfaction he handled this issue for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, We appreciate you taking the time to write this honest review. We are thrilled to hear that our team was able to turn around your service experience from bring a negative one to a positive one! Mike will be honored to hear you were so pleased that you added them to your stellar review.
Great service and exceptional staff!
Great service and exceptional staff! Jeremiah & Jaime assisted us with purchasing our new car and took great care to make sure that we were satisfied with the car, dealership experience and warranty!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rukan, Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. Jeremiah and Jaime will be delighted to hear you added her to your stellar review, thank you. We look forward to the next opportunity to serve you again.
The staff at Empire Hyundai have been extremely helpful,
The staff at Empire Hyundai have been extremely helpful, responsive and have provided excellent customer service. Mike Delrosario and Angelica Mandracch in the Service dept and Kenton, the sales manager, were so kind and thorough when my Jeep needed repairs- the entire team there is lovely to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kate, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Mike and Angelica will be thrilled to hear your very kind words.
Clean and professional place.
Clean and professional place. Staff is very knowledgeable and attentive. I will be back again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and feedback. We are thrilled to hear your service experience with us was so pleasant with our entire team at our dealership, thank you!
Christina.
Christina. Donato went out of her way to see that our vehicle service was done. quickly so as not to have us inconvenienced for the day. We live in Long Islabd and this was a. special trip for service. Christina is truly an asset to your dealership! Mr. and Mrs. John Matula
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this amazing review. We are delighted to hear that Christina was able to find the perfect vehicle for you but also provided exceptional customer service . We look forward to the next opportunity to serve you again.
Top-notch service every time dealing with the folks at
Top-notch service every time dealing with the folks at Empire. Jose helped me out with my latest car (Elantra Hybrid) and I couldn’t be happier. He took the time to answer all of my questions and go through car settings and everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Elantra Hybrid and welcome to the- Empire Hyundai of New Rochelle family. We are honored that you chose our dealership for this sales experience but also Jose will be honored to hear your kind words about him, thank you!
Demond Jones always take care of me and make sure I leave
Demond Jones always take care of me and make sure I leave with want I want and pay. I will recommend him to everyone that"s looking for a car or SUV.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dixon, Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new vehicle purchase and are happy to hear we delivered the service you expected. Congratulations on your new vehicle! Demond will be thrilled to hear your kind words, thank you.
The team at Empire Hyundai made my experience with
The team at Empire Hyundai made my experience with getting a new car worry free and reassured me they had my best interest at heart. Ms.Aleshea Jordan is a very kind , friendly person who was pivotal in making this process as stress free as possible. Jaime was very knowledgeable, resourceful and dedicated to making sure I felt good about my deal. Thank you all so much for helping me with this as this has been a goal of mine for the past couple of years. I got my very first car with my dad from Empire, now I got a car on my own from Empire, I intend on getting the next from here as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On behalf of all of us here at Empire Hyundai of New Rochelle, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Jaime and Aleshea are great members of our team and will be thrilled to hear you were so pleased. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!
The team at Empire Hyundai made my experience with
The team at Empire Hyundai made my experience with getting a new car worry free and reassured me they had my best interest at heart. Ms.Aleshea Jordan is a very kind , friendly person who was pivotal in making this process as stress free as possible. Jaime was very knowledgeable, resourceful and dedicated to making sure I felt good about my deal. Thank you all so much for helping me with this as this has been a goal of mine for the past couple of years. I got my very first car with my dad from Empire, now I got a car on my own from Empire, I intend on getting the next from here as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of all of us here at Empire Hyundai of New Rochelle, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Jaime and Aleshea are great members of our team and will be thrilled to hear you were so pleased. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!
Thanks to Charlie Cuenca for his great service.
Thanks to Charlie Cuenca for his great service. He got straight to what I wanted without wasting my time. Excellent service and a great person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with us, Nelmarie! We are glad that Charlie took great care of you and ensured your experience with us was as seamless as possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.