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Guaranty Chevrolet

(698 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (714) 352-4454 (714) 352-4454
Used (714) 881-0032 (714) 881-0032
Service (714) 656-2092 (714) 656-2092

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guaranty Chevrolet from DealerRater.

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On going problem with check engine light for months now.

On going problem with check engine light for months now. Can't smog truck because of the fault, truck still under warranty. Theres obviously an issue and now I've been without my truck for two weeks and can't get a rental because they don't have an issue identified, what, there's been an issue for 6 months that they can't resolve. Extremely frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honest and hassle-free sales.

Honest and hassle-free sales. Felt comfortable the entire process. No pressure to make any quick decisions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff was very knowledgeable and courteous.

The staff was very knowledgeable and courteous. They answered any concerns I had and followed up with any questions I needed answered. Casey Allen, my sales contact, went above and beyond to be helpful in my making decisions and took the time to explain any issues that I needed help with,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone on the team was so helpful.

Everyone on the team was so helpful. Open line of communication and easy to get a hold of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best service team I have ever worked with.

Best service team I have ever worked with. They take care of you and your car as if it were their own car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice place, very clean, staff is very polite and

Very nice place, very clean, staff is very polite and attentive, especially Martin , he is the best salesman I've ever met and Mr Eric Bonilla amazing finance manager This is now my second purchase at Guaranty Chevrolet and it did not disappoint!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really love Guaranty Chevrolet service.

I really love Guaranty Chevrolet service. I drive farther just to get my car service there. They even wash my car too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service, from start to finish, they

Great customer service, from start to finish, they answered all of my family's questions, addressed our concerns, and put our minds at ease. Thank you, Eric and Eduardo, for making this experience so positive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wilbur was amazing and very helpful.

Wilbur was amazing and very helpful. He did not try to push us into buying the car. When we did decide to buy he made the process soomth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast and great customer service , everything my car

Fast and great customer service , everything my car needed fixed , it was repaired by the time they said

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.