Reviews
Buyer beware.
Buyer beware. The owner (Kyle) of this establishment is dishonest! We purchased a 2016 Dodge Ram on 2/16. The advertisement stated the truck was equipped with a “20k direct mount 5th wheel hitch allowing for heavy duty towing capabilities,” and noted the hitch cost $1,075 After test driving the truck and agreeing on a price, my husband checked under the bed cover and found there was no hitch installed. When he asked about it, he was initially told the hitch was not included. After referencing the advertisement, staff stated that an employee had taken the hitch home and would return it on Thursday. We were asked to come back to pick up both the hitch and the registration. On 2/19, my husband returned. He was presented with a hitch that did not fit the truck and was not a direct mount hitch as advertised. There was another hitch nearby that appeared compatible, but he was told that was not the one they were authorized to provide. After contacting the owner, he was informed that only the smaller hitch would be offered. My husband declined because it would not fit the truck and was not what was advertised. He was then offered $200 instead of the hitch, which he declined. We believe the advertised equipment should be honored as represented in the listing. Buyers should carefully review all advertised features and confirm they ate getting what they are paying for.
Buyer beware.
Buyer beware. The owner (Kyle) of this establishment is dishonest! We purchased a 2016 Dodge Ram on 2/16. The advertisement stated the truck was equipped with a “20k direct mount 5th wheel hitch allowing for heavy duty towing capabilities,” and noted the hitch cost $1,075 After test driving the truck and agreeing on a price, my husband checked under the bed cover and found there was no hitch installed. When he asked about it, he was initially told the hitch was not included. After referencing the advertisement, staff stated that an employee had taken the hitch home and would return it on Thursday. We were asked to come back to pick up both the hitch and the registration. On 2/19, my husband returned. He was presented with a hitch that did not fit the truck and was not a direct mount hitch as advertised. There was another hitch nearby that appeared compatible, but he was told that was not the one they were authorized to provide. After contacting the owner, he was informed that only the smaller hitch would be offered. My husband declined because it would not fit the truck and was not what was advertised. He was then offered $200 instead of the hitch, which he declined. We believe the advertised equipment should be honored as represented in the listing. Buyers should carefully review all advertised features and confirm they ate getting what they are paying for.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Aarón was great got my payment great stand up guy I have
Aarón was great got my payment great stand up guy I have a new caddy that I love
Aarón was great got my payment great stand up guy I have
Aarón was great got my payment great stand up guy I have a new caddy that I love
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am an 89‑year‑old senior citizen, and I want to warn
I am an 89‑year‑old senior citizen, and I want to warn others in the Fort Myers/Cape Coral area about my experience with Lee Auto Group. The vehicle I purchased from them broke down on I‑75 within hours of leaving the lot. My wife and I were stranded in the dark and had to pay $200 for towing. Since the purchase, I have spent over $5,500 out of pocket on towing and repairs caused by the vehicle’s immediate mechanical failures. The dealership refused to take responsibility, refused reimbursement, and later attempted to charge me an additional $125 for a repair they had previously claimed was “on them.” I have filed complaints with multiple Florida agencies, and my experience is now part of their official records. I am posting this to help protect other consumers — especially seniors — from going through what we did.
I am an 89‑year‑old senior citizen, and I want to warn
I am an 89‑year‑old senior citizen, and I want to warn others in the Fort Myers/Cape Coral area about my experience with Lee Auto Group. The vehicle I purchased from them broke down on I‑75 within hours of leaving the lot. My wife and I were stranded in the dark and had to pay $200 for towing. Since the purchase, I have spent over $5,500 out of pocket on towing and repairs caused by the vehicle’s immediate mechanical failures. The dealership refused to take responsibility, refused reimbursement, and later attempted to charge me an additional $125 for a repair they had previously claimed was “on them.” I have filed complaints with multiple Florida agencies, and my experience is now part of their official records. I am posting this to help protect other consumers — especially seniors — from going through what we did.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Paul did the right thing even though my credit was less
Paul did the right thing even though my credit was less than poor. No matter what your credit situation is, go see Paul at Lee Auto Group in Fort Myers!
Paul did the right thing even though my credit was less
Paul did the right thing even though my credit was less than poor. No matter what your credit situation is, go see Paul at Lee Auto Group in Fort Myers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased my new-to-me truck last month from Kyle at Lee
Purchased my new-to-me truck last month from Kyle at Lee Auto and could not be happier. Nice, clean vehicle, with everything I needed. Financing was easy. Thanks again!
Purchased my new-to-me truck last month from Kyle at Lee
Purchased my new-to-me truck last month from Kyle at Lee Auto and could not be happier. Nice, clean vehicle, with everything I needed. Financing was easy. Thanks again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I stopped in and Worked with Aaron he was great from
I stopped in and Worked with Aaron he was great from start to finish ta I'm es big pride in this dealership
I stopped in and Worked with Aaron he was great from
I stopped in and Worked with Aaron he was great from start to finish ta I'm es big pride in this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I worked with Aaron he was great got a beautiful Mercedes
I worked with Aaron he was great got a beautiful Mercedes Benz could not ask for more
I worked with Aaron he was great got a beautiful Mercedes
I worked with Aaron he was great got a beautiful Mercedes Benz could not ask for more
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I came in and worked with Aaron he was fantastic he got
I came in and worked with Aaron he was fantastic he got me a wonderful truck I couldn’t be more pleased with him
I came in and worked with Aaron he was fantastic he got
I came in and worked with Aaron he was fantastic he got me a wonderful truck I couldn’t be more pleased with him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aaron was great hands down he was on point and
Aaron was great hands down he was on point and professional I highly recommend him and the team
Aaron was great hands down he was on point and
Aaron was great hands down he was on point and professional I highly recommend him and the team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aaron was yop notch great service nice kind bunch of men
Aaron was yop notch great service nice kind bunch of men down there i love my new truck
Aaron was yop notch great service nice kind bunch of men
Aaron was yop notch great service nice kind bunch of men down there i love my new truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
