Reviews
WARNING: Do NOT buy from Hedrick’s Chevrolet in Clovis.
WARNING: Do NOT buy from Hedrick’s Chevrolet in Clovis. I purchased a 2018 Chevy Colorado with about 90k miles in January 2026, and within just 70 days, the vehicle had been in the shop three separate times. The check engine light came on within the first 30 days of ownership. When I contacted Hedrick’s service department, I was instructed to take the truck to Merced Chevrolet for a diagnostic evaluation. I was told that my warranty would cover the diagnostic and that next steps would be determined once the issue was identified. However, after taking the truck in, I was informed that the vehicle had preexisting issues and that the warranty would not cover the diagnostic because it does not take effect until 30 days after purchase. I had no choice but to pay the $500 diagnostic fee just to retrieve my vehicle and bring it back to Hedrick’s for repairs. After nearly a week, their service department claimed the issue was fixed, replacing an O2 sensor and exhaust gasket. Exactly one week later, the check engine light came back on. I contacted Hedrick’s again and was told to bring it back in. After another week in the shop, they stated repairs were completed, this time replacing another O2 sensor and the purge valve. Within three weeks, the check engine light and traction control light came on again. The truck began shaking and rattling and became undriveable. I contacted Hedrick’s service department once more and spoke with Marty, who advised me to have the vehicle towed to American Chevrolet in Modesto, stating that my warranty would cover repairs there and that Hedrick’s would coordinate with them. A few days later, I was informed by American Chevrolet that the fuel injectors needed to be replaced, but the repair was not covered under the warranty. When I followed up with Marty to understand my options, he referred me to the manager, Tanner Hedrick. I attempted to contact him multiple times, left a message, and never received a response. It took Amerian Chevrolet several phone calls and messages before Marty at Hedricks service department retuned their calls stating they would cover the diagnostic but not the repairs. At this point, I have no choice but to pay $3,000 out of pocket for repairs. I was sold a warranty policy under the understanding that repairs could be covered and completed at any Chevrolet dealership, which has not proven to be the case. I will also be filing formal complaints with the Better Business Bureau, DMV, Federal Trade Commission, and the Bureau of Automotive Repair.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Salesman Jeff was amazing!
Salesman Jeff was amazing! Super easy to work with, not pushy at all and took the time to understand what I’m looking for. Super easy going person. Definitely recommend his as your go to salesperson. He answered all my questions, took the time to explain all my questions to me, took notes of all my concerns on the vehicle I was looking at and most importantly, he made me feel comfortable and welcomed. I felt like a part of the dealership family after I left. Key thing about Jeff as a salesman, definitely not a pushy and rude person at all unlike 99% of the other salesman I have encountered during the search of my new vehicle, will be coming back here for a new vehicle when the wife and I am ready for another. Thank you so much Jeff!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We had to get the transmission replaced on our 2018
We had to get the transmission replaced on our 2018 Tahoe. Thankfully the cost was covered by the warranty because it was over $12,500. Julian Smith was our service guy and he was amazing! He was very knowledgeable, polite, compassionate, caring, helpful, kind and friendly. He called me several times to give me an update and also kept me informed about any other issues that arose that were not covered by the warranty. Julian explained everything in a way I could understand exactly what the problem was. He never pressured me to have any other work done, but he made sure I knew the pros and cons regarding my decisions. If I ever have any other issues that require dealer repairs I will most certainly be sure that I work with Julian.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank knocked it out the park as a salesman.
Frank knocked it out the park as a salesman. Couldn't of had a more knowledgeable and overall great person to answer all my questions. After a test drive of. Couple I was ready to set up with my first new car. It was a awesome experience and Hedricks Chevrolet is top notch. Beginning to finish was as smooth as one could hope for. In a car purchase. Thank you Frank and thank you Hedricks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent in every regard.
Excellent in every regard. Friendly, efficient, honest and professional at all times. We have purchased vehicles from Hedricks Chevrolet in Clovis, CA for many, many years. All customers are treated with the utmost respect. Always a very enjoyable experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Special thanks to manager Branden price and sales Marco
Special thanks to manager Branden price and sales Marco conejo .ended up buying suburban and selling sienna van .smooth transaction ever.would highly recommend if anyone wants to buy Chevy products
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I just wanted to warn all my friends to not go to
I just wanted to warn all my friends to not go to Hedricks Chevrolet for service of any type! They are an incompetent bunch and could not diagnose and fix a simple clogged fuel filter. Charged me to check it but said they could not get parts to check further for my Chevy Diesel truck, so I picked up took it to a diesel mechanic and for 1/4 the cost and a fraction of the time fixed the problem. Sad turn of events for GM products, they don't carry parts for older vehicles, I think GM does this because they can get competent Mechanics to do their work.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Poor customer service
Poor customer service. At 22k miles the truck needs new tires. First rotation at 7500 miles the specifications were off, and we received really bad tire ware on the tires. I Took the vehicle into dealership two separate times the first time “Tanner” the store store manager from tried to tell me it was due to mountain driving. I told him at 14k miles there should be ware given that the vehicle was rotated on its proper schedule at every 7500 miles. We then had a slow leak due to the amount of air on one of the tires contacted Hendrix,They kept the vehicle for a day told me the issue was fixed and sent it back. At our next oil change the local oil/ tire store advise the tires weren’t in fact fixed, and that the damage had become even more and they were unable to rotate them. I Contacted Tanner again. He tried to tell me that once again, it was the driving, and nothing to do with the vehicle and that new tires at 20k was normal even tho the specifications on the truck were off. Very disappointing in Chevy, after spending 75k on a pickup you would expect the dealership to take a little bit of pride and customer service…. But no. Won’t be buying from Chevy again anytime soon nor taking my vehicles here.
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
- 4.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yes I like them
They are very helpful and their price is lower than the other dealers in this California area. They helped me a lot make a great price deal for a Corvette I probably will always use Hedricks because I trust them and get the best offer
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- 4.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
C8 Stingray
Really enjoyed the experience with this dealer. They are patient and answered all my questions. Nice and friendly. Will recommend to all family and friends or anyone looking for a vehicle.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase