Reviews
Brought vehicles in for a recall had appointments for 8 am and 8:15 am. Work didn't start until after 1:45 pm. I had to inquire about the status of the vehicles. After the inquiry is when work started on the vehicles. These are work vehicles and our agency closes at 4. The vehicles were done at 3:45 so we didn't have time to get them until the next day.
Brought vehicles in for a recall had appointments for 8 am and 8:15 am. Work didn't start until after 1:45 pm. I had to inquire about the status of the vehicles. After the inquiry is when work started on the vehicles. These are work vehicles and our agency closes at 4. The vehicles were done at 3:45 so we didn't have time to get them until the next day.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
This was my new cars first oil change and tire rotate along with an inspection and it went pretty well. Once I had already left the dealership I noticed there was a part from my car left on top of my dash. I had to return back to the dealership where they apologized and put the part back for me.
This was my new cars first oil change and tire rotate along with an inspection and it went pretty well. Once I had already left the dealership I noticed there was a part from my car left on top of my dash. I had to return back to the dealership where they apologized and put the part back for me.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Justin Dietz, General Manager
Jonah has been very helpful as I’m searching for a new car! He is very good at communicating.
Jonah has been very helpful as I’m searching for a new car! He is very good at communicating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad Jonah’s clear communication and helpful guidance have made your search smoother. Thank you for the five-star rating and for letting us assist you! Justin Dietz, General Manager
Was nice waiting area and efficient service Everyone was very easy to work with and professional
Was nice waiting area and efficient service Everyone was very easy to work with and professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy the waiting area felt welcoming and the service was efficient. Our team was glad to provide a straightforward, professional experience. Thank you for bringing in your Honda Pilot. Justin Dietz, General Manager
AJ my service advisor was great. He listened and explained everything and told mewhen the car would be done.
AJ my service advisor was great. He listened and explained everything and told mewhen the car would be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic to learn our service advisor listened closely, explained each step, and kept you informed about your Honda CR-V’s service timeline. Thank you for the five-star rating. We look forward to assisting you again. Justin Dietz, General Manager
Annie greeted us and was very helpful in finding us exactly what’s I needed.
Annie greeted us and was very helpful in finding us exactly what’s I needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for noting Annie’s warm welcome and assistance in finding the right used Honda CR-V. We appreciate your trust in us. Enjoy every drive in your CR-V. Justin Dietz, General Manager
I went to service to ask question and the guy was very rude think he was not listen to what I said
I went to service to ask question and the guy was very rude think he was not listen to what I said
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Always friendly and prompt. Easy to get an appt. Explain what they did and what may need to be done during next visit.
Always friendly and prompt. Easy to get an appt. Explain what they did and what may need to be done during next visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for noting how scheduling with us is easy and we deliver prompt, friendly service for your Honda CR-V. Tyler and our team were glad to explain the work performed and what may be needed on your next visit. We look forward to welcoming you back. Justin Dietz, General Manager
Very nice and efficient with the experience. The finance guy was amazing. Very impressed with the employees there. Now if the vehicle turns out as good we will be ecstatic.
Very nice and efficient with the experience. The finance guy was amazing. Very impressed with the employees there. Now if the vehicle turns out as good we will be ecstatic.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear our process was smooth and that Craig provided top-notch financing support. We appreciate you choosing a Honda and hope it continues to perform well. Thanks again! Justin Dietz, General Manager
It was quick, friendly and got just what I wanted! Definitely will recommend you guys!
It was quick, friendly and got just what I wanted! Definitely will recommend you guys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted to hear the process was quick and friendly and that you found exactly what you wanted. Thanks for recommending us and enjoy your Honda! Justin Dietz, General Manager