Reviews
1st time buying a car from Corwin Honda and will buy
1st time buying a car from Corwin Honda and will buy another, our salesman Rob was excellent! We baught a Nice used Honda accord when we got it home their was a good size oil leak in the driveway called up Rob and told him the issue. We know we baught the car "As-Is" and the did not have to fix the problem but they did now that's service after the Sale Thanks again Rob and Corwin service.
1st time buying a car from Corwin Honda and will buy
1st time buying a car from Corwin Honda and will buy another, our salesman Rob was excellent! We baught a Nice used Honda accord when we got it home their was a good size oil leak in the driveway called up Rob and told him the issue. We know we baught the car "As-Is" and the did not have to fix the problem but they did now that's service after the Sale Thanks again Rob and Corwin service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing a Honda Accord and for sharing your experience with Rob. We’re glad Rob could help address the oil leak after the sale and get everything sorted. If you need anything down the road, we’re here to assist. Justin Dietz, General Manager
Ethan was excellent!
Ethan was excellent! I was quoted a payment at first and it went up by $30. Still pleased with my purchase.
Ethan was excellent!
Ethan was excellent! I was quoted a payment at first and it went up by $30. Still pleased with my purchase.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Corwin Honda are glad to have you as a customer. Justin Dietz, General Manager
Hello, I dropped my car off on 2/18 because it was
Hello, I dropped my car off on 2/18 because it was overheating. The check engine light was NOT on and had never been on. I was told that there were failures in the 1st and 2nd header and they needed to be replaced. My car was at Honda Corwin being 'worked on' until yesterday (3/24). During the time my vehicle was in their shop the service advisor I was working with (Keenan) transferred to a different location. My paperwork was then handed to another service advisor named Justin. Justin told me that he didn't know anything about my car or what was going on with it and that he was not getting paid for dealing with it, he was just doing the paperwork. Is that the quality of service you expect from your service advisors? He did not make any attempt to ask questions or figure anything out. He had an 'I don't care, I'm not getting paid for this' attitude every conversation we had and told me to reach out to Keenan with any questions, even though he knew Keenan was no longer at the Honda location. I paid $2500 yesterday to pick my car up and less than 24 hours later my car is shaking like the engine is rumbling, the check engine light is on as well as several other lights. When I called back in to the dealership, I asked to speak to the manager of the service department and was transferred to scheduling. Scheduling then transferred me to the voicemail of someone named AJ who is no longer in the service manager role. When I called back the operators told me there is NO manager there after 4 PM, muted the phones and left me sitting in silence instead of helping me. Is that how you train your operators, the first people to talk to your customers? I believe that Kenton (Kenny), who worked on my car and Justin knew that there were still issues with it, cleared the check engine and other lights off, took my money and let me drive away knowing that it was not fixed. I am a single mother with 3 children. I told Justin that I wanted everything on this car fixed because I have a child that will start driving next year and I do not want any issues with it. He did not care. I trusted Corwin with my time, my vehicle and my money and you failed. All the way from the customer service I received from Justin, your phone operators, the service manager who never called me to the work that was done by Kenny. You had my vehicle for over a month and I expected it to be perfect. My daughter's birthday party is tomorrow and now this? Something needs to be done immediately to rectify this situation.
Hello, I dropped my car off on 2/18 because it was
Hello, I dropped my car off on 2/18 because it was overheating. The check engine light was NOT on and had never been on. I was told that there were failures in the 1st and 2nd header and they needed to be replaced. My car was at Honda Corwin being 'worked on' until yesterday (3/24). During the time my vehicle was in their shop the service advisor I was working with (Keenan) transferred to a different location. My paperwork was then handed to another service advisor named Justin. Justin told me that he didn't know anything about my car or what was going on with it and that he was not getting paid for dealing with it, he was just doing the paperwork. Is that the quality of service you expect from your service advisors? He did not make any attempt to ask questions or figure anything out. He had an 'I don't care, I'm not getting paid for this' attitude every conversation we had and told me to reach out to Keenan with any questions, even though he knew Keenan was no longer at the Honda location. I paid $2500 yesterday to pick my car up and less than 24 hours later my car is shaking like the engine is rumbling, the check engine light is on as well as several other lights. When I called back in to the dealership, I asked to speak to the manager of the service department and was transferred to scheduling. Scheduling then transferred me to the voicemail of someone named AJ who is no longer in the service manager role. When I called back the operators told me there is NO manager there after 4 PM, muted the phones and left me sitting in silence instead of helping me. Is that how you train your operators, the first people to talk to your customers? I believe that Kenton (Kenny), who worked on my car and Justin knew that there were still issues with it, cleared the check engine and other lights off, took my money and let me drive away knowing that it was not fixed. I am a single mother with 3 children. I told Justin that I wanted everything on this car fixed because I have a child that will start driving next year and I do not want any issues with it. He did not care. I trusted Corwin with my time, my vehicle and my money and you failed. All the way from the customer service I received from Justin, your phone operators, the service manager who never called me to the work that was done by Kenny. You had my vehicle for over a month and I expected it to be perfect. My daughter's birthday party is tomorrow and now this? Something needs to be done immediately to rectify this situation.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great customer service, always friendly.
Great customer service, always friendly. I would definitely come back. Everything went smooth with no surprises.
Great customer service, always friendly.
Great customer service, always friendly. I would definitely come back. Everything went smooth with no surprises.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear our team was friendly and that your purchase of the used Ram 1500 went smoothly with no surprises. Drew and the rest of our staff are glad you’d return. We look forward to helping you again down the road. Justin Dietz, General Manager
We had a great buying experience with Ricky.
We had a great buying experience with Ricky. He was attentive, kind and kept us well informed as we navigated buying the vehicle we were interested in from 3 hours away.
We had a great buying experience with Ricky.
We had a great buying experience with Ricky. He was attentive, kind and kept us well informed as we navigated buying the vehicle we were interested in from 3 hours away.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled Ricky was attentive, kind, and kept you informed as you navigated purchasing your used Honda CR-V from three hours away. Thank you for sharing your experience and congratulations on your CR-V. Justin Dietz, General Manager
I had a pleasant experience working with Ricky, he took
I had a pleasant experience working with Ricky, he took the time to understand what I was looking for and helped me find the perfect vehicle within my budget. The whole experience was smooth and stress free I would highly recommend Ricky and the Honda team.
I had a pleasant experience working with Ricky, he took
I had a pleasant experience working with Ricky, he took the time to understand what I was looking for and helped me find the perfect vehicle within my budget. The whole experience was smooth and stress free I would highly recommend Ricky and the Honda team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted Ricky took the time to understand your needs and helped you choose the right Honda. We’re pleased the process was smooth and stress free. Thank you for recommending Ricky and our Honda team. Justin Dietz, General Manager
Trish (especially kind) and Jed were extremely helpful,
Trish (especially kind) and Jed were extremely helpful, caring and understanding. I will recommend Corwin Honda to my friends and family.
Trish (especially kind) and Jed were extremely helpful,
Trish (especially kind) and Jed were extremely helpful, caring and understanding. I will recommend Corwin Honda to my friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear Patricia and Jedidiah were so caring and understanding. Thank you for recommending us to your friends and family. We look forward to helping you again. AJ Wheeler, Service Manager
Carter is an excellent salesperson.
Carter is an excellent salesperson. He is friendly, attentive, and truly takes the time to understand his customers’ needs and preferences. He made the entire experience smooth and comfortable. I would highly recommend Carter to anyone looking to purchase a vehicle. Thank you, Carter, and I wish you continued success in your sales career.
Carter is an excellent salesperson.
Carter is an excellent salesperson. He is friendly, attentive, and truly takes the time to understand his customers’ needs and preferences. He made the entire experience smooth and comfortable. I would highly recommend Carter to anyone looking to purchase a vehicle. Thank you, Carter, and I wish you continued success in your sales career.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear that Carter’s friendly, attentive approach made the purchase of your used Nissan Versa smooth and comfortable. Enjoy your Versa and thank you for recommending Carter. Justin Dietz, General Manager
The tire pressure is low, why do you never check the tire
The tire pressure is low, why do you never check the tire pressure to make sure it’s working properly after rotation
The tire pressure is low, why do you never check the tire
The tire pressure is low, why do you never check the tire pressure to make sure it’s working properly after rotation
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. AJ Wheeler, Service Manager
Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. AJ Wheeler, Service Manager
Rob was very helpful and a friendly guy.
Rob was very helpful and a friendly guy. Helped me find a vehicle and got paper work done same day. Amazing staff
Rob was very helpful and a friendly guy.
Rob was very helpful and a friendly guy. Helped me find a vehicle and got paper work done same day. Amazing staff
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jesse, for your business and this review. We're happy to hear that Rob and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Dietz, General Manager