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Concord Toyota

(967 reviews)
Visit Concord Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
New (877) 227-0510 (877) 227-0510
Used (866) 637-4877 (866) 637-4877
Service (877) 649-0826 (877) 649-0826

Reviews

(967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Concord Toyota from DealerRater.

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Concord Toyota was a very clean and safe site were every...

Concord Toyota was a very clean and safe site were every staff member we interacted with were very welcoming and kind. Customer service was a top priority. Daniel Kunkle was an excellent sales person. He was extremely knowledgeable about the process and the auto we purchased. He kept us in the know through the entire process. We appreciated his kindness and professionalism. Our only negative occurred during the financing portion of the process. For a $45,000 purchase, we felt confident that Toyota is a quality product, and we did not need the additional coverage. When the finance person we were working with continued to push the need for additional warranty coverage it made us feel uneasy with the need for additional coverage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car service

Very busy, but was glad they fixed everything that needed fixing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Andrea Hernandez, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Service at concord toyota

Nick was excellent service rep. He listened and catered to our needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Manuel Flores, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

bought our toyota camery on 10/31/20 through the Costco...

bought our toyota camery on 10/31/20 through the Costco gaurenteed pricing program.' the internet sales manager told us we would have to make at least 5 payments before we paid it off in Full or else toyota would revoke the $3000 rebate. we just had the car serviced for the 1st time at our local vallejo toyota and asked the service manager about this policy. he said its not true, and that it seems the concord sales rep was padding his commision. im going to contact our costco gaurenteed pricing rep and tell them about how concord toyota are taking advantage of thier customers. That said..we Love the car. thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful staffs from start to finish. Special thanks...

Very helpful staffs from start to finish. Special thanks to Jasmine. She provided such great help during the buying process. Thank you very much, Jasmine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New purchase x

Fantastic service. Car we wanted was ready to be viewed when we arrived. Features explained and working before we left. Finance was easy and quick (as it could be). Would shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ricky Montano, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Service at Concord CA Toyota

Always the best when I'm dealing with Daric Mathis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ayako English, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Concord Toyota

Overall service was excellent. Highly Recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

CHR Review

Jasmine was very helpful and she made the whole experience smooth. She was understanding and easy to talk too in terms of what I am looking for. I would definitely recommend her because she loves her job and helping people to find the car they really want. So thank you again Jasmine and I appreciate you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Wonderful experience recommend

Wonderful experience she made me feel comfortable usually I hate going to dealers this time I am glad that I came because you know the stereotype shady dealers all that but this one was really wonderful really helping.I am glad that I bought my car here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!