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Concord Toyota

(967 reviews)
Visit Concord Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
New (877) 227-0510 (877) 227-0510
Used (866) 637-4877 (866) 637-4877
Service (877) 649-0826 (877) 649-0826

Reviews

(967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Concord Toyota from DealerRater.

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Great job

Great job on the maintenance. Really attentive to my needs and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ryan Abejuela, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Toyota! We look forward to your next visit! Take care!

Toyota Service Dept

Excellent service and I didn?t have to wait long. Courteous staff .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sara-alfredo Baca, your wonderful feedback and rating mean a lot to us.

They made everything quick, easy, and comfortable. This...

They made everything quick, easy, and comfortable. This is the fastest I ever got in and out of a dealership in all the years I have been buying cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Sometimes good, sometimes feel frustrated defending on who providing service

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bayanbaatar Batochir, we appreciate you taking the time to leave us this feedback. Thank you for leaving feedback. Please reach out to us at (855) 452-5902 so we may identify ways to improve your experience.

Sales and Service

Concord Toyota found the truck I was looking for that other dealers couldn't get and their service department has done an excellent job taking car of my truck after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Stewart Kennon, we are so happy to read such a great review about Concord Toyota! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Highlander Hybrid Servicing

Tomas Covinha was very professional, courteous and fast in getting our request for service processed. We are long time customers of Toyota in Concord since 2006. We have always been treated well by all of your employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michaela Lemieux, we're happy you found our staff to be so supportive during your experience here at Concord Toyota. Thank you for the continued business - we truly appreciate it. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very efficient, explained everything. thanks thank...

Very efficient, explained everything. thanks thank thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best car buying experience ever!

Daniel Kunkel executed this deal in the most flawless, smooth, stress and pressure free way. I've never enjoyed buying a car as much this. Literally no time was taken. He is the best there is. I can't say this enough! I'm extremely grateful for this whole experience! He deserves a raise, or whatever it is you do to honor the best guy there is there! I am recommending this place and Daniel Kunkel to anyone that is looking for a vehicle with the best! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anne Pharris, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Concord Toyota!

This is a great Toyota Dealership Thank you for your...

This is a great Toyota Dealership Thank you for your great service Got a car wash and detailing, my car looked Like a show room car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Can't be more pleased with the service

Dan Kunkel was fabulous. He had our best interest at heart. we started this process a month ago. we contacted 6 local dealers for toyota. Daniel was the only one who, on a consistent basis, stayed in touch and really asked the right questions. 5 stars does not begin to rate the job he has done. 10 for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Les Palia, thank you for your kind review; we are happy to pass along your comments to Dan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!