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Concord Toyota

(967 reviews)
Visit Concord Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
New (877) 227-0510 (877) 227-0510
Used (866) 637-4877 (866) 637-4877
Service (877) 649-0826 (877) 649-0826

Reviews

(967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Concord Toyota from DealerRater.

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Normal 90,000 maintenance and added brakes. Always well...

Normal 90,000 maintenance and added brakes. Always well done, never aggressive or pushy, which I really like. Walnut Creek Toyota really turned me off in that regard. :) I have been staying with Concord Toyota and Tony has been my service advisor since 2015 when I bought the car. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I booked my service online with ease. I arrived and was...

I booked my service online with ease. I arrived and was quickly handed off to my service advisor. He quickly made note of the issues. I was in and out in less than 3 hrs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jonathan was finally able to help me with my problems. I...

Jonathan was finally able to help me with my problems. I had been trying to get them fixed with no help until Jonathan helped me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brought my car in for oil change. He said it would...

Brought my car in for oil change. He said it would probably take about two hours because of the other people having services. But it only took an hour and I was pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The entire team was excellent! From start to finish! Lisa...

The entire team was excellent! From start to finish! Lisa and Andy made me feel comfortable and made sure I understood the process! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasant experience with Zakariya Hatton. He was...

It was a pleasant experience with Zakariya Hatton. He was attentive, patient and pointed out all the details of the car. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything went smoothly, even though we are in a...

Everything went smoothly, even though we are in a pandemic. My advisor Toni was available for all my questions. I will definitely be back! Salud

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Owner of Toyota Avalon

Timely service; good prices;; good value. The ending price charged was far less then they initially quoted me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dean Kunihiro, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Good Buying Experience

The sales person did a very good job presenting the car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph Chiou, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent Service!

Overall great experience. Dario Miranda was our sales representative. He was professional, considerate, and friendly. He answered all of the questions we had about the 2020 Camry Hybrid. The finance manager was also helpful and was able to answer our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael Moreno, we're happy you found our staff to be so supportive during your experience here at Concord Toyota. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Concord Toyota!