Reviews
Normal 90,000 maintenance and added brakes. Always well...
Normal 90,000 maintenance and added brakes. Always well done, never aggressive or pushy, which I really like. Walnut Creek Toyota really turned me off in that regard. :) I have been staying with Concord Toyota and Tony has been my service advisor since 2015 when I bought the car. Very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I booked my service online with ease. I arrived and was...
I booked my service online with ease. I arrived and was quickly handed off to my service advisor. He quickly made note of the issues. I was in and out in less than 3 hrs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jonathan was finally able to help me with my problems. I...
Jonathan was finally able to help me with my problems. I had been trying to get them fixed with no help until Jonathan helped me out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brought my car in for oil change. He said it would...
Brought my car in for oil change. He said it would probably take about two hours because of the other people having services. But it only took an hour and I was pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The entire team was excellent! From start to finish! Lisa...
The entire team was excellent! From start to finish! Lisa and Andy made me feel comfortable and made sure I understood the process! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasant experience with Zakariya Hatton. He was...
It was a pleasant experience with Zakariya Hatton. He was attentive, patient and pointed out all the details of the car. I would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything went smoothly, even though we are in a...
Everything went smoothly, even though we are in a pandemic. My advisor Toni was available for all my questions. I will definitely be back! Salud
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Owner of Toyota Avalon
Timely service; good prices;; good value. The ending price charged was far less then they initially quoted me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dean Kunihiro, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Good Buying Experience
The sales person did a very good job presenting the car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph Chiou, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Service!
Overall great experience. Dario Miranda was our sales representative. He was professional, considerate, and friendly. He answered all of the questions we had about the 2020 Camry Hybrid. The finance manager was also helpful and was able to answer our questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael Moreno, we're happy you found our staff to be so supportive during your experience here at Concord Toyota. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Concord Toyota!