Reviews
Long wait at service department to get checked in despite
Long wait at service department to get checked in despite appointment. Prices for needed routine service costs way too much, almost 10% of the cost of my car (or does Nissan depreciate too fast?). Will avoid going to this dealership for services until I absolutely have to. They tried to sell me the service really hard, almost suggesting that my car would have serious malfunction if I don’t do the service.
Long wait at service department to get checked in despite
Long wait at service department to get checked in despite appointment. Prices for needed routine service costs way too much, almost 10% of the cost of my car (or does Nissan depreciate too fast?). Will avoid going to this dealership for services until I absolutely have to. They tried to sell me the service really hard, almost suggesting that my car would have serious malfunction if I don’t do the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Last Time Nissan Buyer, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity, please reach out to us at (925) 420 4004 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
I absolutely love dublin nissan!
I absolutely love dublin nissan! The whole team works with you! I give a personal shout out to Francisco Mejia!!! The best advisor ever!!!!
I absolutely love dublin nissan!
I absolutely love dublin nissan! The whole team works with you! I give a personal shout out to Francisco Mejia!!! The best advisor ever!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!
I went looking for a car found one the salesman told me
I went looking for a car found one the salesman told me he could get me a deal plus I wanted to trade in my car. They gave me the low blue book didn’t want to pay off my loan mind you it was a 30,000 dollar car. I gave them the amount for payment and let them know I had a down payment. They didn’t want to bargain or even try to get close to what I wanted. This is dealer that can miracles happen if they really want the sale. So I left gave all my info to Tracy Nissan and I walked out with everything I wanted. Maybe it the people that are running it. You make your money either way but when your not willing to work with your customer you lose your business to people down the street that make it happen.
I went looking for a car found one the salesman told me
I went looking for a car found one the salesman told me he could get me a deal plus I wanted to trade in my car. They gave me the low blue book didn’t want to pay off my loan mind you it was a 30,000 dollar car. I gave them the amount for payment and let them know I had a down payment. They didn’t want to bargain or even try to get close to what I wanted. This is dealer that can miracles happen if they really want the sale. So I left gave all my info to Tracy Nissan and I walked out with everything I wanted. Maybe it the people that are running it. You make your money either way but when your not willing to work with your customer you lose your business to people down the street that make it happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Elaine, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
I have a complaint about service and demand a refund for
I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.
I have a complaint about service and demand a refund for
I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hishomeimprovementse, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Dublin Nissan
My complaint with Dublin Nissan was unfounded. I have spoken to the service manager and my questions have been satisfactorily answered. I am now impressed by the expert and thorough service I received. I now give 5 stars.
Great buying experience this weekend with Sam Alqaisi as
Great buying experience this weekend with Sam Alqaisi as our salesman. We live several hours away and he made the deal super easy. We worked together over phone to agree to a number and when we arrived the car was detailed and ready for us to pick up. His description of the car was excellent, and his communication was outstanding. Patrick in finance was prepared and it was in and out of his office quickly as well. Would recommend this dealership and definitely Sam!
Great buying experience this weekend with Sam Alqaisi as
Great buying experience this weekend with Sam Alqaisi as our salesman. We live several hours away and he made the deal super easy. We worked together over phone to agree to a number and when we arrived the car was detailed and ready for us to pick up. His description of the car was excellent, and his communication was outstanding. Patrick in finance was prepared and it was in and out of his office quickly as well. Would recommend this dealership and definitely Sam!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Horans, thank you for taking the time to leave a review for us at Dublin Nissan. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Francisco Mejia in the service department is the person I
Francisco Mejia in the service department is the person I look for when I take my Nissan in for service great customer service five stars
Francisco Mejia in the service department is the person I
Francisco Mejia in the service department is the person I look for when I take my Nissan in for service great customer service five stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The salesperson I made an appointment with was not even
The salesperson I made an appointment with was not even there when I showed up. They were on vacation. So they made an appointment with me knowing they would be out, doubting I would show up.
The salesperson I made an appointment with was not even
The salesperson I made an appointment with was not even there when I showed up. They were on vacation. So they made an appointment with me knowing they would be out, doubting I would show up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Seems like the salesman stopped salivating after
Seems like the salesman stopped salivating after realizing I had a trade in as a down no etiquette at all, 💯% waste of any consumers time. C. Hodie
Seems like the salesman stopped salivating after
Seems like the salesman stopped salivating after realizing I had a trade in as a down no etiquette at all, 💯% waste of any consumers time. C. Hodie
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
no body buy car this dealer i reservation dopest money
no body buy car this dealer i reservation dopest money but he change price on car when picup the car
no body buy car this dealer i reservation dopest money
no body buy car this dealer i reservation dopest money but he change price on car when picup the car
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Sam was great! Worked with manager to get me a great deal...
Sam was great! Worked with manager to get me a great deal on a new 2022 Frontier. Everyone was friendly and professional. Hector in finance and Seth made sure I was comfortable while waiting. Thanks Sam and the Dublin Team you are all awesome!
Sam was great! Worked with manager to get me a great deal...
Sam was great! Worked with manager to get me a great deal on a new 2022 Frontier. Everyone was friendly and professional. Hector in finance and Seth made sure I was comfortable while waiting. Thanks Sam and the Dublin Team you are all awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car