Reviews
Had tires rotated on my Honda Pilot a month ago and now...
Had tires rotated on my Honda Pilot a month ago and now am hearing a grinding noise (not consistently and not on command) coming from the right front tire when turning and breaking at slow rate of speed. Had this checked twice and am being told that everything is fine. Each time I have it checked I'm charged a diagnostic fee. This issue wasn't happening prior to the tire rotation. Feelijg frustrated that the problem hasn't been fixed and also scared that this grinding is causing damage that will make my car drive unsafely for myself and family.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
These guys have help me out and made it so easy when I...
These guys have help me out and made it so easy when I needed a vehicle. Would recommend them to anyone. Thank you all again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic place to have my car to do the work. Staffs...
Fantastic place to have my car to do the work. Staffs are frniedly amd very supportive. Very.easy to get appointment. Nice and clean resrrooms.facilities available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First time to this dealership and I'm totally impressed!...
First time to this dealership and I'm totally impressed! My car needed servicing and Ron Timms was my advisor. He was polite, friendly and efficient. He called me during the day to give me updates on my car's status and the possibility of a more complicated/costly fix. Fortunately, we didn't have to do that now. also, Denise Rice helped me with a loaner car. She was friendly, nice and very knowledgable and quickly gave me instructions and I was on my way. Thanks to both Ron and Denise for an excellent experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a very good experience buying our new car and our...
We had a very good experience buying our new car and our sales person, Ryan was very helpful and did not put any pressure on us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I enjoyed my experience of shopping for my vehicle at...
I enjoyed my experience of shopping for my vehicle at Manly Honda in Santa Rosa. They provided me with excellent customer service and the necessary assistance in finalizing my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience working with Dan Thompson. I...
I had a great experience working with Dan Thompson. I expressed interest in the vehicle I wanted, told him what I needed for my lease return and he delivered! This is my third vehicle from Manley dealing with Dan and as always it was a professional experience all the way thru the process. His attention to details is a strong point!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good g g g g g g g g g g g g g g g g g g g g g g g g ...
Good g g g g g g g g g g g g g g g g g g g g g g g g
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill Robertson Is an excellent service manager. If I have...
Bill Robertson Is an excellent service manager. If I have to wait 2 to 3 weeks to have him help me I will. He always explains everything very thoroughly and keeps me updated all the time. If I have any problems he always is quick to help me. We have three Honda vans and get them serviced regularly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent sales team! Love the great attention to detail....
Excellent sales team! Love the great attention to detail. We had a wonderful sales experience every time. I will definitely trust them again on our next upgrade.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
