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Freeman Toyota

(89 reviews)
Visit Freeman Toyota
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:30pm
Tuesday 9:00am–7:00pm 7:30am–6:30pm
Wednesday 9:00am–7:00pm 7:30am–6:30pm
Thursday 9:00am–7:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 7:30am–6:30pm
Sunday 10:00am–6:00pm Closed
New (877) 844-9539 (877) 844-9539
Used (866) 737-1546 (866) 737-1546
Service (866) 996-3918 (866) 996-3918

Inventory

See all 293 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2024.
Freeman Toyota located in the heart of the Sonoma County wine country in Santa Rosa California is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you will know our commitment to Customer Service is second to none. We strive to make your experience with Freeman Toyota a good one for the life of your vehicle. Whether you need to purchase finance or service a New Toyota or Pre-Owned you have come to the right place.
Proudly Serving Sonoma County For Over 50 Years.

Service center

Phone number (866) 996-3918

Service hours

Monday
7:30am–6:30pm
Tuesday
7:30am–6:30pm
Wednesday
7:30am–6:30pm
Thursday
7:30am–6:30pm
Friday
7:30am–6:30pm
Saturday
7:30am–6:30pm
Sunday
Closed

Reviews

(89 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeman Toyota from DealerRater.

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Excellent and well run. Great sales team. Wouldn’t go anywhere else. Highly recommended! Thanks

Excellent and well run. Great sales team. Wouldn’t go anywhere else. Highly recommended! Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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David and Reana with the internet sales department were very helpful. Highly recommend 10/10 service!

David and Reana with the internet sales department were very helpful. Highly recommend 10/10 service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My experience here was great. From start to finish, every person I talked to was friendly and helpful. In particular, Josh and Lars. They helped me a ton with any questions and concerns I had. Would recommend this dealer to others.

My experience here was great. From start to finish, every person I talked to was friendly and helpful. In particular, Josh and Lars. They helped me a ton with any questions and concerns I had. Would recommend this dealer to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Isaac was fabulous. He worked with me and was patient, but I felt like I had to haggle a bit with his manager.

Isaac was fabulous. He worked with me and was patient, but I felt like I had to haggle a bit with his manager.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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They worked on getting the deal I wanted, but felt like pulling teeth with them.

They worked on getting the deal I wanted, but felt like pulling teeth with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
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This is the second time I’ve a car in TOYOTA, I’m really pleased and happy. HECTOR help me for second time elevated what I expected from a dealership experience. He was attentive, respectful, and thorough in addressing my needs. When we hit a snag with my trade-in value, he advocated for me to get a fair price. The process was quick and painless, and he even stayed late to make sure my new car was detailed and gassed up before I left. I confidently recommend him to anyone looking for a seamless car-buying experience and great customer service, also can’t remember his name, young guy about offering guarantee he explains the best deal and rates for keep going with my car at future out pocket price thank you guys you Rock!🤘

This is the second time I’ve a car in TOYOTA, I’m really pleased and happy. HECTOR help me for second time elevated what I expected from a dealership experience. He was attentive, respectful, and thorough in addressing my needs. When we hit a snag with my trade-in value, he advocated for me to get a fair price. The process was quick and painless, and he even stayed late to make sure my new car was detailed and gassed up before I left. I confidently recommend him to anyone looking for a seamless car-buying experience and great customer service, also can’t remember his name, young guy about offering guarantee he explains the best deal and rates for keep going with my car at future out pocket price thank you guys you Rock!🤘

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Anthony Robert’s was an incredible help getting my lease on the Toyota Tacoma. He was very truthful and straight up with me from the beginning of the purchasing process. Highly recommend

Anthony Robert’s was an incredible help getting my lease on the Toyota Tacoma. He was very truthful and straight up with me from the beginning of the purchasing process. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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DO NOT SHOP AT FREEMAN TOYOTA! DO NOT BUY ANY TOYOTA HYBRID! If I could have wrote ZERO STARS I would have. I recently bought a 2026 Camry that is a HYBRID. I never in my life had issues with Toyota vehicles. But the hybrid model unfortunately had a recall once we reached around 5000 miles on it. And the worst part is due to the hybrid engine and it could cause loss of power while driving which is dangerous and unsafe to use the car, and even worse it could cause a fire which is dangerous and both issues could result in harm to me, my family or to other innocent drivers on the rd. I told them about the recall and they said they don’t have a remedy and will let let know when they do but it should be in the first quarter of 2026 (January-March) which has passed. So they wanted me to drive this car feeling unsafe and stressed out because I’m anticipating issues with the car. But I told them I don’t feel safe and because it’s a safety issue they gave me a loaner. I guess the loaner was only set up for 30 days or so and I couldn’t make it to renew the loaner and brought it back a week late. So they said they can’t loan me anymore vehicles. I just live about 2 hours away and was not going to be in the area until a week after the date they wanted me to come in. So I came in to renew the vehicle and the 1st quarter of the year is basically over and still no remedy/way to fix our brand new car. And they wouldn’t renew the loaner so they forced me to take the defective Camry they sold me or I would have been stranded. It is now almost May and other issues arose. Such as Infotainment system/screen going black while the car is on. And a jerk when the car goes from hybrid engine and the gas engine starts. I had my wife contact them to see if they would give her a loaner but they refused. And said they will look into the other issues when they have a remedy for the recall (that was supposed to be resolved I the first quarter). So they have us driving and paying for a car that we feel unsafe in, and can literally catch fire while driving. But we have no choice because they refuse to replace it. Corporate said the issue doesn’t warrant a replacement?! But I hope nobody ever buys a hybrid car from Toyota. I know I won’t be. I might never buy another Toyota to be honest. But the rental car department manager acted like I was trying to steal the loaner. The service manager doesn’t like to get back to you, and also the salesman David who sold me the car stated he is going to look into it and get back to me but I have not heard from him since. This has been going on over 3 months or so. I don’t wish this on my worst enemy. We’re literally paying for a problem, and to use a dangerous/ unsafe vehicle. DO NOT SHOP AT FREEMAN TOYOTA! DO NOT BUY ANY TOYOTA HYBRID!

DO NOT SHOP AT FREEMAN TOYOTA! DO NOT BUY ANY TOYOTA HYBRID! If I could have wrote ZERO STARS I would have. I recently bought a 2026 Camry that is a HYBRID. I never in my life had issues with Toyota vehicles. But the hybrid model unfortunately had a recall once we reached around 5000 miles on it. And the worst part is due to the hybrid engine and it could cause loss of power while driving which is dangerous and unsafe to use the car, and even worse it could cause a fire which is dangerous and both issues could result in harm to me, my family or to other innocent drivers on the rd. I told them about the recall and they said they don’t have a remedy and will let let know when they do but it should be in the first quarter of 2026 (January-March) which has passed. So they wanted me to drive this car feeling unsafe and stressed out because I’m anticipating issues with the car. But I told them I don’t feel safe and because it’s a safety issue they gave me a loaner. I guess the loaner was only set up for 30 days or so and I couldn’t make it to renew the loaner and brought it back a week late. So they said they can’t loan me anymore vehicles. I just live about 2 hours away and was not going to be in the area until a week after the date they wanted me to come in. So I came in to renew the vehicle and the 1st quarter of the year is basically over and still no remedy/way to fix our brand new car. And they wouldn’t renew the loaner so they forced me to take the defective Camry they sold me or I would have been stranded. It is now almost May and other issues arose. Such as Infotainment system/screen going black while the car is on. And a jerk when the car goes from hybrid engine and the gas engine starts. I had my wife contact them to see if they would give her a loaner but they refused. And said they will look into the other issues when they have a remedy for the recall (that was supposed to be resolved I the first quarter). So they have us driving and paying for a car that we feel unsafe in, and can literally catch fire while driving. But we have no choice because they refuse to replace it. Corporate said the issue doesn’t warrant a replacement?! But I hope nobody ever buys a hybrid car from Toyota. I know I won’t be. I might never buy another Toyota to be honest. But the rental car department manager acted like I was trying to steal the loaner. The service manager doesn’t like to get back to you, and also the salesman David who sold me the car stated he is going to look into it and get back to me but I have not heard from him since. This has been going on over 3 months or so. I don’t wish this on my worst enemy. We’re literally paying for a problem, and to use a dangerous/ unsafe vehicle. DO NOT SHOP AT FREEMAN TOYOTA! DO NOT BUY ANY TOYOTA HYBRID!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We were driving through Santa Rosa and decided to take a look at the Tacoma's. We were greeted by Lorena Ortiz. She asked how she could help us and immediately showed us what we were looking for. I appreciate her willingness to listen to our needs and help us out with making this a quick smooth purchase. We highly recommend her and a extra plus is that she is bilingual. Shout out to the dealership for taking care of there employees. We were fortunate to be there at the end of month and were offered food that is ordered for all there employees. It’s nice to see how they are cared for.

We were driving through Santa Rosa and decided to take a look at the Tacoma's. We were greeted by Lorena Ortiz. She asked how she could help us and immediately showed us what we were looking for. I appreciate her willingness to listen to our needs and help us out with making this a quick smooth purchase. We highly recommend her and a extra plus is that she is bilingual. Shout out to the dealership for taking care of there employees. We were fortunate to be there at the end of month and were offered food that is ordered for all there employees. It’s nice to see how they are cared for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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No pressure in any of products being offered. Very professional and patient. Extremely pleased w my purchase.

No pressure in any of products being offered. Very professional and patient. Extremely pleased w my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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