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Auffenberg Auto Mall

(1,417 reviews)
Visit Auffenberg Auto Mall
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed

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New (866) 305-5530 (866) 305-5530
Used (618) 537-5111 (618) 537-5111
Service (888) 550-0372 (888) 550-0372

Inventory

See all 865 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2013.
We're Auffenberg Dealer Group located in O'Fallon and Belleville and we offer one of the largest new and pre-owned vehicle selections in the Illinois St. Louis Metro East area. Ford Hyundai Kia Nissan Mazda Volkswagen and our Pre-Owned Superstore in O'Fallon with our Auffenberg Ford Belleville store in Belleville. Combined our lots carry nearly every new and used make and model car truck SUV and van available for the Collinsville Alton Edwardsville Highland Scott Air Force Base Mount Vernon Mascoutah Millstadt Fairview Heights St. Charles Saint Louis City and St. Louis County area.
Great Selection Great Service - It's Auffenberg!

Service center

Phone number (888) 550-0372

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,417 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Staff was very helpful and very nice I got what I was

Staff was very helpful and very nice I got what I was looking for I love it

Staff was very helpful and very nice I got what I was

Staff was very helpful and very nice I got what I was looking for I love it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I really liked that I got a video recap after the service

I really liked that I got a video recap after the service to verify that things were checked and in good condition.

I really liked that I got a video recap after the service

I really liked that I got a video recap after the service to verify that things were checked and in good condition.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Ellie done a fantastic job, even though she is very new.

Ellie done a fantastic job, even though she is very new. I think she will do a great job going forward.

Ellie done a fantastic job, even though she is very new.

Ellie done a fantastic job, even though she is very new. I think she will do a great job going forward.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I got the vehicle that I wanted!

I got the vehicle that I wanted! Yemi was very helpful. I am definitely a happy customer

I got the vehicle that I wanted!

I got the vehicle that I wanted! Yemi was very helpful. I am definitely a happy customer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They were very nice, polite and professional.

They were very nice, polite and professional..Listen to your questions and concern attentaly. Kept you with updates on the process of your repairs.

They were very nice, polite and professional.

They were very nice, polite and professional..Listen to your questions and concern attentaly. Kept you with updates on the process of your repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The folks at Auffenburg Kia were extremely friendly,

The folks at Auffenburg Kia were extremely friendly, helpful and knowledgeable. My wife and I were interested in purchasing a mid-size SUV but didn't know which one. Our sales person Marissa was amazingly helpful, letting us test drive everything we were interested in and even driving us to the other Auffenburg buildings to test drive other brands. She did a wonderful job answering all of our questions. James made us feel very comfortable with our decision while we were closing the deal. He was VERY knowledgeable about the process and very passionate about his work and his employer. We feel like we found the right SUV for us at the best deal. Thank you.

The folks at Auffenburg Kia were extremely friendly,

The folks at Auffenburg Kia were extremely friendly, helpful and knowledgeable. My wife and I were interested in purchasing a mid-size SUV but didn't know which one. Our sales person Marissa was amazingly helpful, letting us test drive everything we were interested in and even driving us to the other Auffenburg buildings to test drive other brands. She did a wonderful job answering all of our questions. James made us feel very comfortable with our decision while we were closing the deal. He was VERY knowledgeable about the process and very passionate about his work and his employer. We feel like we found the right SUV for us at the best deal. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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An hour an a half service took 3 hours and was given the

An hour an a half service took 3 hours and was given the wrong key.

An hour an a half service took 3 hours and was given the

An hour an a half service took 3 hours and was given the wrong key.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Brad and the team at Auffenberg are exceptional at

Brad and the team at Auffenberg are exceptional at explaining the issues with my car. I love the video of the inspection too.

Brad and the team at Auffenberg are exceptional at

Brad and the team at Auffenberg are exceptional at explaining the issues with my car. I love the video of the inspection too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was friendly and helpful.

Everyone was friendly and helpful. Got a great deal and wouldn't hesitate to buy another vehicle here!

Everyone was friendly and helpful.

Everyone was friendly and helpful. Got a great deal and wouldn't hesitate to buy another vehicle here!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone there is great.

Everyone there is great. I swear it isn't hard just be nice to them. Thanks

Everyone there is great.

Everyone there is great. I swear it isn't hard just be nice to them. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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