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Auffenberg Auto Mall

(1,200 reviews)
Visit Auffenberg Auto Mall
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 1:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed

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New (866) 305-5530 (866) 305-5530
Used (618) 537-5111 (618) 537-5111
Service (888) 550-0372 (888) 550-0372

Inventory

See all 1046 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2013.
We're Auffenberg Dealer Group located in O'Fallon and Belleville and we offer one of the largest new and pre-owned vehicle selections in the Illinois St. Louis Metro East area. Ford Hyundai Kia Nissan Mazda Volkswagen and our Pre-Owned Superstore in O'Fallon with our Auffenberg Ford Belleville store in Belleville. Combined our lots carry nearly every new and used make and model car truck SUV and van available for the Collinsville Alton Edwardsville Highland Scott Air Force Base Mount Vernon Mascoutah Millstadt Fairview Heights St. Charles Saint Louis City and St. Louis County area.
Great Selection Great Service - It's Auffenberg!

Service center

Phone number (888) 550-0372

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service team was very informative in explaining the

The service team was very informative in explaining the maintenance and repairs needed to my vehicle.

The service team was very informative in explaining the

The service team was very informative in explaining the maintenance and repairs needed to my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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The staff was professional and courteous and the waiting

The staff was professional and courteous and the waiting area was clean and very comfortable.

The staff was professional and courteous and the waiting

The staff was professional and courteous and the waiting area was clean and very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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The people were all polite professional and all questions

The people were all polite professional and all questions answered , good experience and thank you.

The people were all polite professional and all questions

The people were all polite professional and all questions answered , good experience and thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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from making the appointment to drop off and pick up for

from making the appointment to drop off and pick up for my recalls was fast, easy and professional. The shop is very clean and the staff very organized which puts my mind at ease trusting them with my vehicle. Will use the service center in the future.

from making the appointment to drop off and pick up for

from making the appointment to drop off and pick up for my recalls was fast, easy and professional. The shop is very clean and the staff very organized which puts my mind at ease trusting them with my vehicle. Will use the service center in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jon was excellent!

Jon was excellent! Finance was so smooth! Excellent customer service from an overall caring team!

Jon was excellent!

Jon was excellent! Finance was so smooth! Excellent customer service from an overall caring team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Made appointments for me knowing the car was not

Made appointments for me knowing the car was not available. Bate and switch. Customer service was terrible. Was told they would get back to me 5 times and never did. Finally sold the vehicle to someone else after I said I wanted it.

Made appointments for me knowing the car was not

Made appointments for me knowing the car was not available. Bate and switch. Customer service was terrible. Was told they would get back to me 5 times and never did. Finally sold the vehicle to someone else after I said I wanted it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience from beginning to end.

Great experience from beginning to end. Everyone I interacted with was very friendly and knowledgeable.

Great experience from beginning to end.

Great experience from beginning to end. Everyone I interacted with was very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Joe was an absolute pleasure to work with.

Joe was an absolute pleasure to work with. He communicated well and we actually had a great time looking at the different vehicles. Joe was ever so gracious to show us multiple different vehicle that were at different locations to ensure we felt confident in making our final decision. Great experience!

Joe was an absolute pleasure to work with.

Joe was an absolute pleasure to work with. He communicated well and we actually had a great time looking at the different vehicles. Joe was ever so gracious to show us multiple different vehicle that were at different locations to ensure we felt confident in making our final decision. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We had an overall great experience!

We had an overall great experience! We would recommend Auffenberg to anyone looking for a new vehicle.

We had an overall great experience!

We had an overall great experience! We would recommend Auffenberg to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My appointment advisor was Friendly and efficient and I

My appointment advisor was Friendly and efficient and I appreciate the car wash as well

My appointment advisor was Friendly and efficient and I

My appointment advisor was Friendly and efficient and I appreciate the car wash as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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