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Auffenberg Auto Mall

(1,396 reviews)
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Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed

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New (866) 305-5530 (866) 305-5530
Used (618) 537-5111 (618) 537-5111
Service (888) 550-0372 (888) 550-0372

Inventory

See all 887 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2013.
We're Auffenberg Dealer Group located in O'Fallon and Belleville and we offer one of the largest new and pre-owned vehicle selections in the Illinois St. Louis Metro East area. Ford Hyundai Kia Nissan Mazda Volkswagen and our Pre-Owned Superstore in O'Fallon with our Auffenberg Ford Belleville store in Belleville. Combined our lots carry nearly every new and used make and model car truck SUV and van available for the Collinsville Alton Edwardsville Highland Scott Air Force Base Mount Vernon Mascoutah Millstadt Fairview Heights St. Charles Saint Louis City and St. Louis County area.
Great Selection Great Service - It's Auffenberg!

Service center

Phone number (888) 550-0372

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This dealership is fast, explains what they are goung to

This dealership is fast, explains what they are goung to do to your car, and are nice.

This dealership is fast, explains what they are goung to

This dealership is fast, explains what they are goung to do to your car, and are nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Our Experience with Alec was great, very responsive, he

Our Experience with Alec was great, very responsive, he was very informative. The financial team did a great job as well, especially breaking down the options.

Our Experience with Alec was great, very responsive, he

Our Experience with Alec was great, very responsive, he was very informative. The financial team did a great job as well, especially breaking down the options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Quick Easy simple fast service, very satisfied.

Quick Easy simple fast service, very satisfied. Had Wifi on hand to get some work done while I waited which was only a 20 minute wait.

Quick Easy simple fast service, very satisfied.

Quick Easy simple fast service, very satisfied. Had Wifi on hand to get some work done while I waited which was only a 20 minute wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My service experience is always great!

My service experience is always great! Ashley was wonderful to work with and helped resolved all of my issues.

My service experience is always great!

My service experience is always great! Ashley was wonderful to work with and helped resolved all of my issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were professional and kept me informed on the

They were professional and kept me informed on the process of work . I liked the text when the job was done.

They were professional and kept me informed on the

They were professional and kept me informed on the process of work . I liked the text when the job was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The process of acquiring a new vehicle was seamless with

The process of acquiring a new vehicle was seamless with no pressure or hassle at all.

The process of acquiring a new vehicle was seamless with

The process of acquiring a new vehicle was seamless with no pressure or hassle at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service was good but dyair my tire which needed air .

Service was good but dyair my tire which needed air ... hopefully you'll have family and friends special on oil change, greatly appreciated.

Service was good but dyair my tire which needed air .

Service was good but dyair my tire which needed air ... hopefully you'll have family and friends special on oil change, greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service depart was efficient, has friendly staff, a

Service depart was efficient, has friendly staff, a comfortable waiting area with charging ports if needed.

Service depart was efficient, has friendly staff, a

Service depart was efficient, has friendly staff, a comfortable waiting area with charging ports if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Terrible communication!

Terrible communication! Appointment on Wednesday and they didn’t look at the car until the following Monday. Said the diagnostic fee would be waived if an issue was found. Not true. Never answered the phone. We spent so much time following up. This was an awful and deceitful experience.

Terrible communication!

Terrible communication! Appointment on Wednesday and they didn’t look at the car until the following Monday. Said the diagnostic fee would be waived if an issue was found. Not true. Never answered the phone. We spent so much time following up. This was an awful and deceitful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Quick, efficient service and the staff were kind and

Quick, efficient service and the staff were kind and courteous! Highly recommend and will definitely return!

Quick, efficient service and the staff were kind and

Quick, efficient service and the staff were kind and courteous! Highly recommend and will definitely return!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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