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Auffenberg Auto Mall

(1,540 reviews)
Visit Auffenberg Auto Mall
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed

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New (866) 305-5530 (866) 305-5530
Used (618) 537-5111 (618) 537-5111
Service (888) 550-0372 (888) 550-0372

Inventory

See all 846 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since March 2013.
We're Auffenberg Dealer Group located in O'Fallon and Belleville and we offer one of the largest new and pre-owned vehicle selections in the Illinois St. Louis Metro East area. Ford Hyundai Kia Nissan Mazda Volkswagen and our Pre-Owned Superstore in O'Fallon with our Auffenberg Ford Belleville store in Belleville. Combined our lots carry nearly every new and used make and model car truck SUV and van available for the Collinsville Alton Edwardsville Highland Scott Air Force Base Mount Vernon Mascoutah Millstadt Fairview Heights St. Charles Saint Louis City and St. Louis County area.
Great Selection Great Service - It's Auffenberg!

Service center

Phone number (888) 550-0372

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,540 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They did an amzing job. They always fo. Staff is.so nice i would send others to them

They did an amzing job. They always fo. Staff is.so nice i would send others to them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Went above and beyond to solve my steering wheel issue. Great service and helpful. Thanks

Went above and beyond to solve my steering wheel issue. Great service and helpful. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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After my purchase,3 days later, there was 2 taillights burned out. They wanted to charge me $40.00 for the bulbs and $180.00 to install. I just bought this truck and I felt I was being gouged. I wasn't expecting anything free, but come on. I'll never go back there again!!!

After my purchase,3 days later, there was 2 taillights burned out. They wanted to charge me $40.00 for the bulbs and $180.00 to install. I just bought this truck and I felt I was being gouged. I wasn't expecting anything free, but come on. I'll never go back there again!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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A excellent choice to buy my car I had the best experience their and would recommend them to anyone that asks where I got my car my sales person Tim was very helpful and keep me and friends laughing the whole time we were their

A excellent choice to buy my car I had the best experience their and would recommend them to anyone that asks where I got my car my sales person Tim was very helpful and keep me and friends laughing the whole time we were their

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The Service Manager, Alex, and the technicians did an excellent job of diagnosing and solving my problem.

The Service Manager, Alex, and the technicians did an excellent job of diagnosing and solving my problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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John was terrific! Very knowledgeable and thorough about the entire process from start to finish.

John was terrific! Very knowledgeable and thorough about the entire process from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent knowledge and care. Provided future steps should anything need taken care of in the future.

Excellent knowledge and care. Provided future steps should anything need taken care of in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Doug was very knowledgeable, kind and helpful. Service was great. Car runs good. Fast and efficient

Doug was very knowledgeable, kind and helpful. Service was great. Car runs good. Fast and efficient

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The sales person I worked with very obviously did not like me from the very beginning. The only reason I bought the car is because I did so much research on this exact car and knew I wanted it, and I firmly regret it. It needs all new tires, brakes, and to top it off it is incredibly dirty even after they “detailed” it. They have not made any effort to try and get it in, they keep trying to push it off. I have truly never experienced so much regret

The sales person I worked with very obviously did not like me from the very beginning. The only reason I bought the car is because I did so much research on this exact car and knew I wanted it, and I firmly regret it. It needs all new tires, brakes, and to top it off it is incredibly dirty even after they “detailed” it. They have not made any effort to try and get it in, they keep trying to push it off. I have truly never experienced so much regret

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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over 3 hours for an oil change and when I asked them, they got annoyed.

over 3 hours for an oil change and when I asked them, they got annoyed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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