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Auffenberg Auto Mall

(1,453 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed

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New (866) 305-5530 (866) 305-5530
Used (618) 537-5111 (618) 537-5111
Service (888) 550-0372 (888) 550-0372

Inventory

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About our dealership

This seller has been on Cars.com since March 2013.
We're Auffenberg Dealer Group located in O'Fallon and Belleville and we offer one of the largest new and pre-owned vehicle selections in the Illinois St. Louis Metro East area. Ford Hyundai Kia Nissan Mazda Volkswagen and our Pre-Owned Superstore in O'Fallon with our Auffenberg Ford Belleville store in Belleville. Combined our lots carry nearly every new and used make and model car truck SUV and van available for the Collinsville Alton Edwardsville Highland Scott Air Force Base Mount Vernon Mascoutah Millstadt Fairview Heights St. Charles Saint Louis City and St. Louis County area.
Great Selection Great Service - It's Auffenberg!

Service center

Phone number (888) 550-0372

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always prompt and professional.

Always prompt and professional. My wife and I both go here and always come away satisfied

Always prompt and professional.

Always prompt and professional. My wife and I both go here and always come away satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We worked with Dave.

We worked with Dave. Exceptional customer service every time! Highly recommend Auffenberg Nissan Service Department!!

We worked with Dave.

We worked with Dave. Exceptional customer service every time! Highly recommend Auffenberg Nissan Service Department!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Kia always provides great maintenance packages with great

Kia always provides great maintenance packages with great service. We love Joe as our representative!

Kia always provides great maintenance packages with great

Kia always provides great maintenance packages with great service. We love Joe as our representative!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Auffenberg has always been the best company in my world

Auffenberg has always been the best company in my world for buying vehicles the integrity of the company the employees it has always been a very respectful company. I bought my last jeep this week at Auffenberg in Shiloh Illinois I feel comfortable there they answer all my questions. They were very good to me. I’m a disabled veteran and they treated me the same way they treated me 30 years ago. The word is trust and this is a legacy of this Car company

Auffenberg has always been the best company in my world

Auffenberg has always been the best company in my world for buying vehicles the integrity of the company the employees it has always been a very respectful company. I bought my last jeep this week at Auffenberg in Shiloh Illinois I feel comfortable there they answer all my questions. They were very good to me. I’m a disabled veteran and they treated me the same way they treated me 30 years ago. The word is trust and this is a legacy of this Car company

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone was wonderful.

Everyone was wonderful. The telluride is an amazing vehicle. The carnival is a great one as well.

Everyone was wonderful.

Everyone was wonderful. The telluride is an amazing vehicle. The carnival is a great one as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Extremely disappointed.

Extremely disappointed. We had our windows tinted at the dealership they tore the door panel. We reported it immediately and they scheduled an appointment for us eight days later and addition to the door panel problem the heated steering wheel gets barely warm. When the car was taken to the appointment eight days later, they did absolutely nothing on either issue. They said they’ll call us back and that the steering wheel is fine. Wasted an hour and a half of my day off for nothing. and we have reported our dissatisfaction with the dealership we’ll see what happens.

Extremely disappointed.

Extremely disappointed. We had our windows tinted at the dealership they tore the door panel. We reported it immediately and they scheduled an appointment for us eight days later and addition to the door panel problem the heated steering wheel gets barely warm. When the car was taken to the appointment eight days later, they did absolutely nothing on either issue. They said they’ll call us back and that the steering wheel is fine. Wasted an hour and a half of my day off for nothing. and we have reported our dissatisfaction with the dealership we’ll see what happens.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Always get well-informed, timely updates on what is going

Always get well-informed, timely updates on what is going on with my vehicles and options for proceeding.

Always get well-informed, timely updates on what is going

Always get well-informed, timely updates on what is going on with my vehicles and options for proceeding.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The dealership is good I’ve never had a problem with them

The dealership is good I’ve never had a problem with them but I do wish my mileage would match my sticker they put in the window

The dealership is good I’ve never had a problem with them

The dealership is good I’ve never had a problem with them but I do wish my mileage would match my sticker they put in the window

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Auffenberg Chrysler Dodge Jeep has Great service, a

Auffenberg Chrysler Dodge Jeep has Great service, a friendly staff and they get the work done fast

Auffenberg Chrysler Dodge Jeep has Great service, a

Auffenberg Chrysler Dodge Jeep has Great service, a friendly staff and they get the work done fast

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Steven was great to work with.

Steven was great to work with. It was a busy day and he had a lot going on but he was very attentive even in all the chaos! The worst part was waiting on finance (no fault of Stevens). Overall, I had a great experience and am thrilled with my purchase at Auffenberg Kia. I love my new Kia Sportage Hybrid!!! Thank you all!

Steven was great to work with.

Steven was great to work with. It was a busy day and he had a lot going on but he was very attentive even in all the chaos! The worst part was waiting on finance (no fault of Stevens). Overall, I had a great experience and am thrilled with my purchase at Auffenberg Kia. I love my new Kia Sportage Hybrid!!! Thank you all!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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