Reviews
Mr. Scott listened carefully to what we wanted, and found
Mr. Scott listened carefully to what we wanted, and found those cars, one new and one used. We bought two cars from him within 2 weeks. Clearly, he prides himself on his ability to find what his customers want. Mr. Scott was pleasant, respectful, congenial, and professional. Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was a really easy experience working with Johnny De
This was a really easy experience working with Johnny De La Cruz. He was professional, knowledgeable, and never pushy at all. I will reach out to him in the future when we need another car.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was fine but the pricing to fix our lower control
Service was fine but the pricing to fix our lower control arms was criminal. $1700 more than anywhere else. Absolutely crazy. Will not be coming back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our experience at Toyota Auburn with Mufasa was
Our experience at Toyota Auburn with Mufasa was exceptional. During our search for the ideal vehicle, he provided test drives, ensuring that we had the opportunity to thoroughly evaluate all available options. Additionally, he got us out of there fast with the truck we wanted. There was also a lady who helped us program my phone to the truck, so when leaving, everything was done perfectly and working.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They provide great customer support.
They provide great customer support. The agents are polite, professional and detail oriented. They demonstrate great communication skills when it comes to informing the customer at different points of the service/repair process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff here are friendly and Professional.
The staff here are friendly and Professional. I appreciate that I was able to get in and out in a reasonable amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service.
Good service. Friendly workers. Longer wait than was told. Unhappy about some service for my car I was used to at my previous mechanic.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bryce kept me informed about what was happening with, and
Bryce kept me informed about what was happening with, and to, my Sienna. It was an unusual situation that was handled professionally and competently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service , always on time, price is
Great customer service , always on time, price is negotiable, recommend for others, service is excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Really hate being told things and the service department
Really hate being told things and the service department doesn’t follow through. Communication? Also they didn’t do our financing right so had to resign all the documents. Kind of a pain since I was there a long time the day we leased our vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
