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Maita Toyota

(5,414 reviews)
Visit Maita Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–7:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–7:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (916) 945-9281 (916) 945-9281
Used (916) 945-9156 (916) 945-9156
Service (916) 945-9252 (916) 945-9252

Reviews

(5,414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maita Toyota from DealerRater.

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Excellent check-in and quick service.

Excellent check-in and quick service. But attention to detail lacking. Service team failed to clean up broke glass from replacing my sunroof. I had to vacuum the sunshade with considerable difficulty. Previous experience, service team failed to reset Maintenance Needed alert. I had to return to dealership to have that done. Friendly and speedy service is a real plus. Now get the details completed and it will be 5-Star!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Felt like a lot of my concerns were being brushed off and

Felt like a lot of my concerns were being brushed off and didn’t feel like I got answers to my concerns. Did not feel like a valued customer after buying a $40000 car a few months ago from Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service - Friendly & took the extra time to

Great service - Friendly & took the extra time to research a problem regarding 4WD selector knob

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding.

Outstanding. Service guy did a great job explaining price. Service was simple, easy and a job well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The absolute best experience .

The absolute best experience . From the moment I called the same day my concerns were addressed. Best service advisor Anthony Aldrete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Most are friendly but you do get one on the phone that is

Most are friendly but you do get one on the phone that is grouchy every now and then.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Arrived at 5:20 to pick up car.

Arrived at 5:20 to pick up car. Our rep was not at his desk so they’d let him know we were there. The staff discussed their plans for the evening, turned off the lights, said good night to one another. Left us standing there. Finally the assumed closer came along, asked who we were waiting for, said he was gone so he’d check us out. 30 minutes of waiting. CHANGE your process so someone else can check us out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was in and out in around an hour.

I was in and out in around an hour. The service was quick and the staff was very friendly and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone was helpful, friendly and went above and beyond

Everyone was helpful, friendly and went above and beyond to help us get our new car. We will return for our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly customer service and knowledgeable team

Very friendly customer service and knowledgeable team reps who helped me understand what services my car needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.