Reviews
Stress free car shopping
Shane made me comfortable in this car purchase I learned a lot from him during the visit. Also Maita has the best ladies to help you learn about your new car. they were very kind and helpful and went beyond their duty.She brought her own USB wire to set up my navigation system for my phone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SERVICE WAS GREAT.
I was in and the service was great, the problem that I took it in for has not occurred since I got my truck back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Straightforward deal
Had a great experience at Maita Toyota. The deal was straightforward. They didn't have to go back and "talk to their manager" a dozen times. Knowledgeable staff.I would highly recommend Maita.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Couldn’t find the car
Their internet sales manager Nick contacted me about a Mazda 3 for sale. I made a appointment at 6 and Nick confirmed it. When I showed up at 6 he wasn’t there. He rolled in ten minutes later and promptly pawns me off on this young guy. Then they can’t find the car. We walked all over multiple lots looking for the car and it’s nowhere to be found. After 45 minutes of searching in 100 degree weather they find it in the shop. It’s not ready to be looked at or sold yet. That’s right, I made an appointment to look at a car that isn’t technically for sale yet. They asked me to come back in a few days when it’s ready. I wasted $30 in gas getting there and 2 hours of my life. 0 stars, will not return.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent Service
Roland Ada was extremely helpful and patient during the whole process. My husband and I test drove multiple vehicles before deciding on the Rav 4 Hybrid. He made the process easy and hassle free. We will definitely visit Maita Toyota again for our next purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
100,000 mile Maintenence
I texted Thursday afternoon requesting maintenance on Friday. Even with short notice, I was scheduled for 820am. Customer service was great. I waited in the lounge until work was completed. I was able to work on my laptop using Maita WiFi and enjoy free coffee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Everything went well, car works great.
I had an appointment at 10:20, the service writer was waiting for me and processed my request immediately. I waited in the lounge while they changed my oil etc. They informed me that I needed a new air filter and I agreed to have them replace it. Overall it was an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Colette Shouger was extremely helpful in making sure I was getting the used Tacoma that I wanted. She went over all the options and I was very impressed with her follow through. I hope to do more purchases with her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Non stressful
Spoke to lance and he had our car ready and everything went smooth. He explained everything so that we understood. We got the best interest rate . Very friendly employees.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Friendly and efficient. Don't mind waiting in the spacious and comfortable waiting room. Always take my two cars in for service at Maida. Fixed the AC just in time for the hot weather
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
