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Maita Toyota

(5,373 reviews)
Visit Maita Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–7:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–7:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (916) 945-9281 (916) 945-9281
Used (916) 945-9156 (916) 945-9156
Service (916) 945-9252 (916) 945-9252

Reviews

(5,373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maita Toyota from DealerRater.

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Stress free car shopping

Shane made me comfortable in this car purchase I learned a lot from him during the visit. Also Maita has the best ladies to help you learn about your new car. they were very kind and helpful and went beyond their duty.She brought her own USB wire to set up my navigation system for my phone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

SERVICE WAS GREAT.

I was in and the service was great, the problem that I took it in for has not occurred since I got my truck back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Straightforward deal

Had a great experience at Maita Toyota. The deal was straightforward. They didn't have to go back and "talk to their manager" a dozen times. Knowledgeable staff.I would highly recommend Maita.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Couldn’t find the car

Their internet sales manager Nick contacted me about a Mazda 3 for sale. I made a appointment at 6 and Nick confirmed it. When I showed up at 6 he wasn’t there. He rolled in ten minutes later and promptly pawns me off on this young guy. Then they can’t find the car. We walked all over multiple lots looking for the car and it’s nowhere to be found. After 45 minutes of searching in 100 degree weather they find it in the shop. It’s not ready to be looked at or sold yet. That’s right, I made an appointment to look at a car that isn’t technically for sale yet. They asked me to come back in a few days when it’s ready. I wasted $30 in gas getting there and 2 hours of my life. 0 stars, will not return.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service

Roland Ada was extremely helpful and patient during the whole process. My husband and I test drove multiple vehicles before deciding on the Rav 4 Hybrid. He made the process easy and hassle free. We will definitely visit Maita Toyota again for our next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

100,000 mile Maintenence

I texted Thursday afternoon requesting maintenance on Friday. Even with short notice, I was scheduled for 820am. Customer service was great. I waited in the lounge until work was completed. I was able to work on my laptop using Maita WiFi and enjoy free coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything went well, car works great.

I had an appointment at 10:20, the service writer was waiting for me and processed my request immediately. I waited in the lounge while they changed my oil etc. They informed me that I needed a new air filter and I agreed to have them replace it. Overall it was an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Colette Shouger was extremely helpful in making sure I was getting the used Tacoma that I wanted. She went over all the options and I was very impressed with her follow through. I hope to do more purchases with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Non stressful

Spoke to lance and he had our car ready and everything went smooth. He explained everything so that we understood. We got the best interest rate . Very friendly employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great Service

Friendly and efficient. Don't mind waiting in the spacious and comfortable waiting room. Always take my two cars in for service at Maida. Fixed the AC just in time for the hot weather

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.