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Maita Toyota

(5,373 reviews)
Visit Maita Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–7:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–7:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (916) 945-9281 (916) 945-9281
Used (916) 945-9156 (916) 945-9156
Service (916) 945-9252 (916) 945-9252

Reviews

(5,373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maita Toyota from DealerRater.

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Excellent service

I only have Maita do my car service and have for over 10 years. I recommend Maita Toyota. They have Excellent service, friendly advisors and very thorough technicians!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome

Service writer were very intelligent at what they do,and knowing the quick solution to getting my vehicle repair and they were really patient with i

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Maita, great service visit

From start to finish, my service visit was excellent. First of all, Making the appointment was easy, I got the best date and time for my schedule. Then I received an email reminder which is always appreciated. I waited about five minutes then another individual helped me, I guess you’d call him my main service provider. He explained what they’d be doing, how long it would take and what it would cost. Waiting in Maita’s facility is a pleasure, it’s clean, bright, colorful, spacious and provides ample seating for whatever it is you prefer to do while waiting, e. g. Watch TV, read, review your emails, have a coffee or tea and something to eat., or just to sit quietly. My service was completed ahead of the amount of time my service provider quoted, another plus! Finally, he had completed and explained all the paperwork simply and in a friendly way. Then I received my key and was n my way, My only gripe, if you can call it that is i am no longer eligible for the ‘package deal’ where you purchase x number of service visits for a specified amount. After 45,000 miles you pay regular cost; I had just seceded that number of miles! I always like a deal and loved that ne. Maybe someday Maita will offer other such deals for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Customer Service

I had some catching up maintenance work to be done that added up to more than I expected. I thought I might need new brakes and Luis understood my concern. He was able to propose a solution that would allow me to postpone some work to the next visit if I should need brake pads (or whatever). Fortunately, no brake work was required and we could proceed with the maintenance work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience in buying my car at Maita

I had a great experience buying my car at Maita. The staff that worked with me were efficient and professional and made the process as painless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly

The service was friendly, quick, and knowledgeable. I like that they gave me options on what they recommended, and what would needed to be done in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very good customer service

I switched to Maita to service my car from Roseville Toyota and am much happier with the service. I have had very good experiences so far. Luis went the xtra mile to save me money and also provide a loaner car since I’m out of shuttle range. I am very pleased with service here and will be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best Service ever!

Service dept. always takes good care of me! Service explained everything upfront so there were no surprises. I bought my 2012 Rav 4 from Maita and have exclusively used them for all of my service needs. Thanks Maita!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent, fast customer service

Everyone is always so friendly at Maita. This is the fourth car I have bought at Maita. There prices were the best and so is their service department. I live in the foothills so it’s about an hour and fifteen minutes to get here but it’s worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

Service advisor was very professional and the debrief of the work done was exceptional. Also, the breakfast sandwich at the dealers snack bar was outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.