Power GMC Buick of Salem

Celso, our sales agent, was great. He went out of his way to meet our needs and help us out. He continued to text after our deal to make sure we were happy.

I have purchased three vehicles from Power Buick GMC of Salem. Celso Perez has transformed the hustle of buying a car into such an easy and fast experience. He is a positive and knowledgeable sales person willing to go the extra mile to make the process effortless for me and my family.

After 40 years of car buying experiences I can say without question that this was the most honest and respectful dealership ever. The time to look and close the deal was a fraction of past purchases. No tricks or loss leader shenanigans. Absolute fair pricing on both the trade in and car purchased. Ask for Celso or Ozzy.

Power Buick GMC of Salem service department were just terrible. My 2019 Yukon was there for a warranty repair for over a month with no activity, I had to have the vehicle towed to a different dealer. I talked to the service representative assigned to me three times, each time I had to call him. Each time I had to call multiply times before getting him taking several days each time, he would not return my phone calls or update me on repair timelines. Vehicle was towed there on November 29, 2022. First appointment available was December 8th. I called the afternoon of the 9th for an update. Despite the fact the car was towed in, they decided on the 8th “something was wrong with the transmission” and that they would need to schedule more time the following week. Next week I again had to call for an update. I was told they dropped the pan and could not fix the problem without dropping the transmission, which they would do in the next week or two. Two week later I called and was told by our repair representative that he had been gone the last two weeks and his repair technician was out this week so he had no updates. I would have to wait until the following week, but he would call (of course he did not). My wife called January 4th and was told by our service representative that his repair technician had been working on a single vehicle that had been there for 6 months and my car had not been started. So, he was lying to me or to my wife and likely both. Either way service and communication was non-existent. Would recommend staying away from Power Buick GMC if at all possible.

They treated me in an excellent way when I go there, ask for Kevin, great guy

I bought a pickup from Adam here and it was a great experience from the beginning. It was fun buying a truck through someone who is professional and laid back. I highly recommend giving him a call or stopping by if your interested in a new vehicle. I will gladly work with Adam again in the future.

I bought a pickup from Adam here and it was a great experience from the beginning. It was fun buying a truck through someone who is professional and laid back. I highly recommend giving him a call or stopping by if your interested in a new vehicle. I will gladly work with Adam again in the future.

Good experience, pleasant staff, nice facility. Only complaint is that the new vehicle was not cleaned before i picked it up.

Damaged our company vehicle tail gate. Disrespectful, rude , unprofessional. Blamed everything on us. Said that we look like we can afford to fix the damage. STAY AWAY FROM THIS PLACE.

Andrea did the best job of taking care of my sister getting her into a new car. She is the happiest she has been in years. Thank you Andea you are a rock star!